Stayed here for my honeymoon and I have actually emailed in to inform them the purpose of my trip. When I reached, their staff at the concierge, Max immediately went off told us to wait a while. When he was back, he had placed a bottle of red wine and a card in the room to congratulate us.
As we stayed in the club room, we were entitled to use the club lounge and the service there, food served and everything way exceeded our expectations. Breakfast was good as we sit outdoors beside the koi pond.
On the last day before we checked out, I actually informed that it was also my wife's birthday on 21 June and requested for a small slice of cake. They promptly arranged for that and delivered to my room at 3pm sharp as requested with a card which they took the trouble to find our my wife's name and print it on the card to wish her a happy birthday.
Other than the pool which was currently under renovation which was still accessible, overall, everything and every staff there exceeded our expectations and thumbs up for their service!
Strongly recommended for all guest and please help me to thank your staff, especially Max for their wonderful hospitality and service rendered!
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- Also Known As:
- Banyan Tree Bangkok Hotel Bangkok
- Bangkok Banyan Tree Hotel