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“Amazing hotel” 5 of 5 bubbles
Review of Banyan Tree Bangkok

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Banyan Tree Bangkok
Ranked #25 of 849 Hotels in Bangkok
Certificate of Excellence
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Amazing hotel”
5 of 5 bubbles Reviewed 27 January 2014 via mobile

This hotel features multiple restaurants and bars over various levels and its deluxe rooms are suites as standard. The rooftop Vertigo Restaurant and Moon Bar gave us an experience we will never forget, sipping cocktails as the sun came down over Bangkok. The massage in the spa was one of the best we had in Thailand. The service was second to none. If we ever go back to Bangkok we will be staying at the Banyan Tree.

Stayed January 2014, travelled as a couple
Helpful?
Thank TravellerAmbler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 30 January 2014
Dear TravellerAmbler,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a most pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future and until then remain,

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,925 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,059)
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English first
Isle of Man, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 26 January 2014 via mobile

This hotel was a recommendation from my two sons .. I wasn't disappointed the staff , service and location were second to none . It was our first trip to Thialand and I had great expectations.
This is one hotel that I will be returning too
Faultless

Stayed November 2013, travelled as a couple
Helpful?
Thank willowcottage41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 27 January 2014
Dear willowcottage41,

We felt grateful that you gave us an opportunity to be of your service after your sons' recommendation.

It's our pleasure that we have met your expectations and that you had an enjoyable stay with us, especially with the service and overall facilities. We will keep up our work, ensuring we maintain our Banyan Tree Bangkok.

Thank you once again for your patronage and we look forward to be of your service in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limassol, Limassol, Cyprus
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 26 January 2014

Amazing place, great staff, great rooms, great choice of restaurants. Never slept on 55th floor before and personally didn't like the idea but that is just me.

Be prepared to pay for the privilege! Drinks are a touch expensive!

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Iain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 29 January 2014
Dear Iain M,

Thank you for taking the time to write a review about your recent experience.

We are very happy to learn that you had an overall pleasant stay with the service, facilities and restaurants. We will maintain our Banyan Tree standard to ensure that our valued guests will have an enjoyable stay with us.

Again, thank you for sharing your experience I look forward to having you back in a not too distant future and until then remain,

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

We stayed in Banyan Tree Bangkok just one night, but we had an wonderful time.

The staff are really professional and serviceminded, and you can really feel the Thai
hospitality.
We will stay here again, next time we visit this beautiful and dynamic city.

Thank you.

Room Tip: Choose the clubroom, its well worth the money
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dag Henrik M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 26 January 2014
Dear Dag Henrik M,

My team and I were delighted that you had a wonderful experience at Banyan Tree Bangkok.

We feel grateful to your kind words regarding to our associates and their professionalism to ensure that our valued guests have an enjoyable stay with us. Your patronage is appreicated by all of us and we will look forward to welcoming you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 25 January 2014 via mobile

We stayed this week, unfortunately coinciding with some political unrest that prevented us from doing some of the things we had planned for our trip.
Banyan Tree staff advice re Bangkok do's and dont's during the unrest was excellent and current, and their facilities, which we used much more than expected, were outstanding.
We had a club room, which was well worth the extra money, and we enjoyed (plenty of) cocktails and canapés every night. We even used the facilities after we checked out, as we had a very late night flight.
The rooms are spacious and well-appointed and staff were very helpful and effective in their roles. The bathrooms are decadent.
The hotel had the best wifi we had all trip.
We had dinner on our final evening at the Vertigo restaurant, which was an absolute highlight of our holiday. The service and food were excellent.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Meghanne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 26 January 2014
Dear Meghanne E,

Thank you for sharing your experience after your recent stay at Banyan Tree Bangkok.

It's our pleasure to learn that you had an enjoyable stay, especially with our Banyan Tree Club benefits and the service from our associates. We were glad that we could assist you effectively. In addition, your comment on our Vertigo restaurant is highly appreciated and we will continue to deliver a memorable experience to our valued guests.

Thank you for choosing to stay with us and we hope that you will accord us another chance to be of your service in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamden, Connecticut
2 reviews
5 of 5 bubbles Reviewed 25 January 2014

This hotel has everything one could need to have a wonderful visit in Bangkok. The room and service were excellent!!! The staff was always available to assist. It is also near the train station and therefore convenient...this let us see Bangkok on our own. We only only got to try the one restaurant downstairs...we read that it had a somewhat fantastic buffet... With seafood and all sorts of other eats but unfortunately it wasn't available the night we ate there. We needed up ordering from the a la carte menu and the food was not something to boast about. I still preferred eating out. Overall, I would recommend this hotel...the comforts it provided especially to tired bodies after a long day of sightseeing is unbeatable.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Joyce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 26 January 2014
Dear Joyce M,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your overall stay was a most pleasant one, and we appreciate your kind words for the service you had encountered during your entire stay. In the meantime, we had noted your feedback regarding to the buffet and felt sorry if we couldn't meet your expectation. However, we were glad that it did not affect your overall satisfaction.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 24 January 2014

stayed on the club floor for 2 nights and now i wouldn't want to stay anywhere else in bangkok. great service - nothing was too much trouble. fantastic rooms with beautiful bathrooms. great view. club lounge breakfast was sensational. make sure you check out Vertigo restaurant and Moon Bar on the rooftop - definitely the highlights of this hotel.

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Jen_Morton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 26 January 2014
Dear Jen_Morton,

Thank you for sharing your review after your stay at Banyan Tree Bangkok.

We're impressed with your kind words and your great patronage of our hotel, epecially with the service and facilities as well as your dining experience at Vertigo and Moon Bar. We are glad that we could make your stay become the most enjoyable one while we will continue to maintain our Banyan Tree standard.

The entire team will look forward to be of your service in the future, until then remain,

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Bangkok

Property: Banyan Tree Bangkok
Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#19 Spa Hotel in Bangkok
#23 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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