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“Bangkok Jan 2014” 5 of 5 bubbles
Review of Banyan Tree Bangkok

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Banyan Tree Bangkok
Ranked #25 of 849 Hotels in Bangkok
Certificate of Excellence
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
“Bangkok Jan 2014”
5 of 5 bubbles Reviewed 4 February 2014

Been wanting to stay here for some time, ever since I saw a picture of their rooftop restaurant on line. I am very particular and not easy to please, and it was as superior as I had hoped. I hosted a dinner for 6 friends, and everyone thought the meal was delicious; the ambiance absolutely spectacular. We had to finish each of our three nights up there at the Moon Bar enjoying the open air views of the city. I stayed in the Presidential Suite. The room was far better than the pictures on line. I have spent more money than this in other places, and have never had a place so open and large. The service was impeccable. Everyone introduced themselves to us and consistently greeted all of us by name. Probably the most outstanding service I have ever had in a hotel. The spa was also nothing less than perfection. Very inviting and professional. The pool area was modern and lovely, but because of its location, didn't get heaps of sun. My friends had other rooms in the hotel and each of those were superior as well. If you go to Bangkok, you must stay here, or you're really missing out on a perfect stay. Can't wait to go back!!

Room Tip: If you want to splurge, get the Presidential Suite. It is by far the best in its class.
See more room tips
  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Joe7e7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katejiraporn K, General Manager at Banyan Tree Bangkok, responded to this review, 6 February 2014
Dear Joe7e7,

Thank you for choosing the hospitality of Banyan Tree Bangkok for your specail celebration, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay at our Presidential Suite was a most pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future and until then remain,

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,923 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,059)
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Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 4 February 2014

room was different than advertised, overpriced for what it was. spa was overpriced and underwhelming, rushed in and out of room, relaxation is in the gym area, no space to shower and pamper. did the set menu at vertigo, ambiance and service good but food was poor. expensive but pavlova was store brought and plated with caramel sauce and some fruit. lobster bisque was made from a paste etc. check out took forever - didn't have a positive time

  • Stayed February 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank panda_sutherland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 7 February 2014
Dear panda_sutherland,

Thank you for taking your time to share your opinion on your recent stay with us.

We always strive to meet our guest expectations, and ensure we deliver a memorable experience for our patrons. I was saddened by your feedback, and wish to assure you that it has been shared and noted among all concerned; we will look into details in the areas that have been highlighted, especially on the culinary side, to make sure we do not fall short of our Banyan Tree standards and our promise to provide the best hospitality at all times.

We are sorry if we could not live up to your expectations on this visit, but we sincerely hope that you will somehow overcome your disappointment and give us another opportunity to be of service in the future, and show that our hotel is worthy of your patronage.

Thank you again for taking the time to write a review.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kavala, Greece
1 review
5 of 5 bubbles Reviewed 3 February 2014

I've been at Banyan Tree Bangkok for two occasions, first was in 2008 and the second was 2012. I'm confident to say that this is the best hotel to stay in Bangkok. The room is amazing with view is just best (floor 51). The restaurants all are at great quality in term of flavors and ambience. Try out all the restaurants there if you could, all are highly recommended. The staff is amazing, with maximum level of attention. The experience just equals with its value! Worth every last penny!

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HCumberbatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 5 February 2014
Dear HCumberbatch,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah, Saudi Arabia
1 review
5 of 5 bubbles Reviewed 2 February 2014

Beautiful hotel, breathtaking open space restaurants , the hotel room was spacious and stunning i remember the pool was also on one of the roof tops ( the hotel is huge) but unfortunately during the month of june it was raining and we could not swim in Bangkok. Will always choose to stay there!!! Thank you for Making our honeymoon magical

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank O H Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 4 February 2014
Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a most pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 February 2014 via mobile

A fantastic high quality hoyel from this boutique chain. The staff and service were of the highest quality. Attention to detail was first class. A must stay hotel and a visit to the roof top bar is a Bangkok bucket list. Breakfast was superb. A must stay hotel.

Stayed January 2014, travelled solo
Helpful?
Thank Genkhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 4 February 2014
Dear Genkhi,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
1 review
5 of 5 bubbles Reviewed 1 February 2014

Quite frankly, we rate this as the best Hotel we have had the pleasure to stay in. Our 2 bedoom suite was huge - 2 and a 1/2 bathrooms - the master as big as most large bedrooms and beautifully appointed - 4 tv's - marble everywhere and service to go with it - simply stunning. I found other trip advisor comments helpful when selecting this hotel - now I know why their comments were so glowing. Restaurants very good - bar on the top a must! Would go back in a flash.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 4 February 2014
Dear Chris W,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that you love the rooms and the restaurants and your stay was pleasant. Also thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
High Wycombe, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 February 2014

The Banyan Tree is the best Hotel I have stayed in in Thailand Can't Fault it not Cheap but you get a great service the suites are massive and food is great can't recommend enough. I will always choose to stay here when I'm in bangkok.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Robert-High-Wycombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 4 February 2014
Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was pleasant and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Bangkok

Property: Banyan Tree Bangkok
Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#19 Spa Hotel in Bangkok
#23 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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