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“What a view”

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Banyan Tree Bangkok
Ranked #29 of 867 Hotels in Bangkok
Certificate of Excellence
Melbourne, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“What a view”
Reviewed 26 March 2014

A great hotel highlighted by a tremendous steak dinner at the 'has to be experienced' Vertigo restaurant. 61 floors up, a refuge from the humidity in the open air, brilliant view, great food and service.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank sjkbaxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 28 March 2014
Dear sjkbaxter,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Kuala Lumpur
Level 5 Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 26 March 2014

We stayed for 2 nights at the Banyan Tree Bangkok last weekend. We arrived at the hotel around 10:30am, and check-in time wasn't until 2pm. My friend was feeling sick from the plane ride and was vomiting after she arrived in Bangkok. We explained to the front desk that our friend was sick and if it was possible to have an early check-in for her to get some rest. She was very kind and immediately called house keeping to prepare our room so that we can have an early check-in. Concierge has been extremely helpful with restaurant reservations and helping us on booking taxis. The rooms were very nice and clean, and house keeping comes very often to tidy up the room for us. Everyday when we come back to the hotel room, there's always a small gift from the hotel sitting on our beds. There are also complimentary fruit everyday as well. The hotel was also very generous in giving complimentary drinking water as they kept giving us new bottles whenever our drinking water was running low. Generally, it was an awesome experience staying there. The only tiny complaint we have was that the area didn't have much restaurants, bars or shopping. Many taxis that come to the hotel were reluctant to drive us to our destinations during rush hour. Apart from that, everything there was absolutely fantastic!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqueline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 27 March 2014
Dear Jacqueline F,

Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

We look forward to welcoming you back to Banyan Tree Bangkok in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phuket, Thailand
1 review
Reviewed 25 March 2014

Room set up - not up to standard. Need more attention before checkin the guest into the room. Amenities should be check and ensure all important things there, Incase of changes (policy , reduce) please keep us post.







Room Tip: A bit unsatisfiled on this visit ( Mar 21-23) , TV remote not work well, door to the bathroom unable...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Bubpha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 31 March 2014
Dear Khun Bubpha,

Thank you for sharing your review after your recent stay with us.

We have noted your feedback and had shared among all concerns to look into details, ensuring we have provided amenities as preferred and to make your future visit become an enjoyable one.

Once again, thank you for taking your time to bring this issue to our attention.

Warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 March 2014 via mobile

Amazing views from the restaurant on top of the building. Really great experience. Cocktails were good, and we didn't have to wait long for the table. Slightly surprised it was easy to book, and wasn't full. The good was good I had the cod which was very much for my liking, however the starter Vietnamese Spring rolls were a bit heavy. Overall good experience.

Stayed March 2014, travelled with friends
Helpful?
Thank Zoltan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 26 March 2014
Dear Zoltan V,

Thank you for taking the time to write a review about your recent experience.

We are very happy to learn that you had a wonderful experience at our rooftop restaurant, Vertigo. Thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience. The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
Level 5 Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 25 March 2014

The rooms are large, well-appointed and still look new. Mine had a massive bathtub next to the window (which was somewhat pointless since the only thing to see was the nearly deserted apartment building about 30 meters away). Two sinks. Very nice shower with both overhead and handheld shower heads. Wireless internet was free, and about as fast as you can expect in agonizingly slow Thailand. The log-on was a bit painful, but that's always true with the DoCoMo system.

Service was generally very good, with a high level of English and some thoughtful touches like not charging for the coffee that comes with your wakeup call. No newspaper offered (though I didn't request). Pool is, as others have noted, tiny. It's fine for sitting outside, but not for doing laps.

Breakfast buffet was respectable, with a Noodle Bar and an omelet station. However I was disappointed they served Chinese congee rather than the Thai equivalent (khao tom).

The biggest potential problem is the location. It's on Sathon Road, which is like a parking lot on weekdays -- especially during rush hour. Most of the nearby buildings are office towers, and unless you're walking next door to Nahm (which is excellent) or the other direction to Celadon (very good), there's not much in the way of restaurants or shops. Both the subway and Sky Train are reasonably close, so you can get where you're going. But if you like rolling out of the hotel and into the hustle and bustle of a lively city, there are better options.

Overall, though, excellent value for money. A recommended hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DRudd88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islamabad
Level 5 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 March 2014

I went here with some friends for a night out. Though the rooftop bar was heavily cramped, we stayed long enough to find a nice spot and stayed for a couple of hours. The snacks were decent and the drinks were good! A little pricey but worth the visit if you plan on a nice, relaxed evening/night high up on a rooftop overlooking the river and vista views of the city around you.

Memorable!

Stayed April 2013, travelled with friends
Helpful?
Thank zkhalid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 25 March 2014
Dear zkhalid,

Thank you for taking the time to write a review about your recent experience.

We are very happy to learn that you had a great experience on our rooftop Moon Bar, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Cyprus
Level 4 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 March 2014 via mobile

I've been to a lot of places in the last 12 months but was here a year ago and it stands out in the memory. Stunning rooms, incredibly comfortable, with a mix of fresh fruit brought in every day. The restaurant food was all amazing, and I definitely recommend eating on the roof terrace. Service was top quality. Only downside is maybe the location, have to walk past some smelly dumpsters to get to the nearest convenience store and toward the local market. Trip advisor: this review is from March 2013, why can't I go back 12 months?

Stayed April 2013, travelled as a couple
Helpful?
Thank AlexKtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 25 March 2014
Dear AlexKtravels,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was pleasant. We are also delighted to know that you enjoyed the meal at our restaurant.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Bangkok

Property: Banyan Tree Bangkok
Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#23 Spa Hotel in Bangkok
#28 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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