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“very nice people and excellent service”

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Banyan Tree Bangkok
Ranked #25 of 851 Hotels in Bangkok
Certificate of Excellence
Uk
1 review
“very nice people and excellent service”
5 of 5 bubbles Reviewed 28 March 2014 via mobile

Excellent hotel!. Sky bar is fantastic!
Hotel staff (especially Mr Wat - Concierge) were very friendly and helpful
Highly recommend staying at the Banyan Tree for any special occasion. We were upgraded to the 1 bedroom suite for our honeymoon. The Suite room is very homely with great views of the city (2806)

Stayed March 2014
Helpful?
Thank Raj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 1 April 2014
Dear Raj S,

Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for praising our associates and our service, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,033 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,081)
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English first
London, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

This was my third visit to the Banyan tree.

After trying a number of other hotels in BKK. I am always drawn back to Banyan Tree. This is why. The rooms are spacious with a separate closed off seating area. The bathrooms are delightful with both bath and shower with all the trappings of a luxury hotel. Fresh fruit is delivered daily with scented candles and incense sticks. I always stay on the highest floor possible, the views over the park and BKK are breath taking.

Breakfast is one of the best I have had in BKK and includes champaign. You may think when you first enter the Breakfast area that it appears small but don't let that put you off it hold far more than you would expect. Service is great and the choice is vast.

Turing back to the Banyan, the cocktail bar on the roof is ok. It has reduced in size over the years to add more dinning options. This I think was a mistake. The bar area has great views but feels a little cramped. That said the cocktails are great but a little on the pricier side , still it's worth a visit. The Labua hotel roof bar ( setting for the movie hangover 2) is ahead with its open wide bar area and live bands, a must for a visit but be warned not a great hotel to stay in.

The Bts is about a 10min walk from the Banyan Tree and once you know the route very easy to get to. All in all my experience at this hotel has always lived up to my expectations. The only down side for me is the pool area, it's quite small and does not get the sun all day, that said your in BKK to visit so won't have much time to hang by a pool! Make sure this hotel is on your list even if its just to visit the roof top bar.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 210CatherineK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 1 April 2014
Dear 210CatherineK,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

When you think of Sathorn Road, traffic jam would come to mind. But not many will associate it with BanyanTree Hotel, resort like right at the middle of busy city of Bangkok.

Indeed located off South Sathorn road, Banyan Tree is in a location that no one would think this paradise exist. From the moment you go down your cab to check in and until the you will leave, without a doubt no one would think it is not paradise.

- the welcome atmosphere from the friendly staff makes you feel at home
- the aromatic essence wafting in the air at the lobby relaxes and depresses stress
- the Bali inspired interior decors give a unique ambiance
- the spacious room and comfort it provides

If you like Thai massage and the likes,, at level 21 is the spa where superb massage is provided at a super first rate service, warning though it is very expensive.

The Moon bar at the Vertigo, an alfresco restaurant at the roof top, is not only a drinking place,but a perfect place to view the entire city.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank FreeradicalGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 1 April 2014
Dear FreeradicalGreg,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yarm, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

Spent a night here before travelling onwards to Phuket. Hotel was modern and luxurious. We stayed on the 45th floor in a deluxe room and deluxe the room was. The room was spacious with a separate lounge area. The room was very clean and in a excellent state of repair.
During the evening / night we sampled beer and cocktails in both the Latitude and rooftop Moon bar. Both bars were modern and give great views across the city. Drinks prices were reasonable considering the venue/ location.
The breakfast was excellent. Many choices and of high quality.
In all the hotel was fantastic, the staff extremely helpful and courteous . Would i return, a definite yes!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sunchaser62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 1 April 2014
Dear Sunchaser62,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was pleasant, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction. We are also delighted to learn that you had a great time at Latitude and Moon Bar.

Again, thank you for sharing your experience. The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Australia
1 review
5 of 5 bubbles Reviewed 27 March 2014 via mobile

Spent 3 nites stayed here was great. Got our room on high floor with great view, clean and spacious. The location was super in downtown of Bangkok. Had our luches and dinner at the hotel restaurant was tasteful and great,too. Staffs recommended some great places to visit.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naerinooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 28 March 2014
Dear Naerinooo,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 March 2014

A great hotel highlighted by a tremendous steak dinner at the 'has to be experienced' Vertigo restaurant. 61 floors up, a refuge from the humidity in the open air, brilliant view, great food and service.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank sjkbaxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 28 March 2014
Dear sjkbaxter,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

We stayed for 2 nights at the Banyan Tree Bangkok last weekend. We arrived at the hotel around 10:30am, and check-in time wasn't until 2pm. My friend was feeling sick from the plane ride and was vomiting after she arrived in Bangkok. We explained to the front desk that our friend was sick and if it was possible to have an early check-in for her to get some rest. She was very kind and immediately called house keeping to prepare our room so that we can have an early check-in. Concierge has been extremely helpful with restaurant reservations and helping us on booking taxis. The rooms were very nice and clean, and house keeping comes very often to tidy up the room for us. Everyday when we come back to the hotel room, there's always a small gift from the hotel sitting on our beds. There are also complimentary fruit everyday as well. The hotel was also very generous in giving complimentary drinking water as they kept giving us new bottles whenever our drinking water was running low. Generally, it was an awesome experience staying there. The only tiny complaint we have was that the area didn't have much restaurants, bars or shopping. Many taxis that come to the hotel were reluctant to drive us to our destinations during rush hour. Apart from that, everything there was absolutely fantastic!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqueline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 27 March 2014
Dear Jacqueline F,

Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

We look forward to welcoming you back to Banyan Tree Bangkok in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Bangkok

Property: Banyan Tree Bangkok
Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#18 Spa Hotel in Bangkok
#23 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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