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“A DIFFERENT LEVEL” 5 of 5 bubbles
Review of Banyan Tree Bangkok

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Banyan Tree Bangkok
Ranked #25 of 849 Hotels in Bangkok
Certificate of Excellence
dundee
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A DIFFERENT LEVEL”
5 of 5 bubbles Reviewed 11 May 2014

Roof top pool, fantastic spa, a bar and roof top restaurant, in room check in, the best staff, sublime restaurants, great location, very good gym, all suite rooms, great pick up from airport. This is what every "luxury" hotel should aspire to. Well done!!

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank connorhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 14 May 2014
Dear connor8700,

Thank you for choosing Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing the gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience. The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,059)
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English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 May 2014 via mobile

We were lucky enough to stay here for 4 nights at the very start of our honeymoon in Thailand.

This place is amazing. We booked a club room which I would recommend to anyone, the little extras are worth every penny, who doesn't like free cocktails and the club lounge where you eat breakfast is lovely.

To our surprise when we arrived we were told we had been upgraded to a suite and what a room that was. This place really is heaven, and they think of everything. I could have spent the hole 4 days in the bathroom alone.

We had a bottle of red wine waiting for us in our room and roses on the bed, this was a lovely touch. We had a view overlooking the city and the whole hotel was immaculate. I saw the cleaners more then I saw my own husband. All the staff were really friendly and we loved that every time you ring down to reception they answer the phone by greeting you by name.

We ate in the vertigo and had drinks in the Moon bar. You can't go here without doing this. The experience is incredible and the food was fantastic. We would have preferred a few more thai options on the menu but never the less it was perfect.

Concierge are brilliant and couldn't have been more helpful. The outside pool was beautiful, we booked this place with luxury in mind and we certainly got it. I would recommend this hotel to anyone. We only wish we had stayed at the Banyan Tree in Koh Samui too. Thank you to all the staff and if you have booked to go here you are in for a treat. The Banyan Tree have definitely got it just right.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank MrsFrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 14 May 2014
Dear MrsFrain,

Thank you for choosing Banyan Tree Bangkok and for taking the time to write a review about your experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are also very happy to learn that you enjoyed dinner at Vertigo and Moon Bar.

Again, thank you for choosing our hospitality and letting us know that we made your stay special. We look forward to welcoming you back in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Telford, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 10 May 2014 via mobile

I have stayed in quite a few hotels and never have I written a review before.
I came here with my partner for 3 nights in a club room. From the moment we arrived we were treated like royalty. The concierge and reception staff were very professional and courteous, and whisked us up to the 19th floor for the club lounge check in. Really quick then taken to room.

Was a one bedroom suite which we did not expect, beautiful stylish clean layout, not a single flaw. Massive bath, huge shower, but what makes this room special are all the extras, such as the daily fruit bowls, the gorgeous smelling shower gels and oils.
Each day the hotel has different scents. So in the lifts and lobby you get this lovely clean new smell each day. And they extend this to your room which has an oil burner and jos sticks.
The club lounge benefits are brilliant. Great big breakfast, perfect food, and great service. Afternoon tea with loads of sandwiches and cakes and mousses. Canapés and cocktails from 17:30 to 19:30 and all day long free drinks and beers. It's pretty awesome and the lounge is an absolute oasis. Staff that are incredibly pleasant.
Went to the swimming pool and the gym, and both were lovely. Pool is small but it's perfect for a quick dip and a few lengths and has stunning views.
Went to the 59th floor to the rooftop restaurant Vertigo tonight. My partner had organised a cake and a surprise as was going to ask me to marry him, and the staff choreographed everything so well. Couldn't fault a thing. The lamb and steak were cooked beautifully, and the starter and dessert were equally lovely. Yes it is expensive. Yes you are 59 floors up in one the best vantage points over Bangkok. The views the food the staff... Brilliant.
Given a red rose by the staff, cake came with a lovely "will you marry me?" In chocolate sauce.
When we got back to the room the hotel had left 10 red roses for us.
Have never had this level of hospitality and thought before. The staff smile constantly and do whatever it takes to make you happy and for your dreams come true.
Thank you so much Banyan Tree Bangkok. You are amazing and I will definitely come back here when I stay again.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 14 May 2014
Dear Michael C,

Thank you for choosing Banyan Tree Bangkok and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are also delighted to be the part of the plan on your special day.

Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
preston
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

Stayed here with my wife for two nights en route to Phuket to break the journey up fro the UK. We had booked into a club room and although I can't compare the normal room, the club room is extremely comfortable, well equipped and on the 32nd floor so had great cityscape views. In terms of location it is approx 10 mins walk to the MRT, which is easy to navigate, otherwise metered taxis cost approx £2 to the main shopping malls. The breakfast was excellent, we ate in the club lounge and generally had noodle soup, various egg dishes cooked to order, and fruit.

The outdoor pool was very quiet and being on a high floor it had amazing views. I only had reason to use the guest services on one occasion and found Marissa both friendly and extremely helpful. Overall I would recommend the Banyan Tree and we would not hesitate to stay again in the future.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank neil t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 14 May 2014
Dear neil t,

Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay in Banyan Tree Club Room, and thank you very much for praising our associates. Your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

Again, thank you for choosing our hospitality and letting us know that we made your stay special. We look forward to welcoming you back in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 May 2014 via mobile

Could not fault this hotel! As a family of 4 adults enroute to Khao Lak, the 2 bed club level suite was perfect. Spacious and superbly furnished. Really enjoyed our short time at the Banyan Tree and Bangkok overall. Loved the club lounge breakfast, pre dinner drinks and facilities, Vertigo (very special) and Latitudes. Did not want to leave but am sure we will be back one day!

Stayed April 2014, travelled with family
Helpful?
Thank candpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 14 May 2014
Dear candpm,

Thank you for choosing Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay in the Two-Bedroom Suite was pleasant, and thank you very much for sharing the gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again.

The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

I stayed in on a stopover from Hong Kong to sydney. Staff were extremely professional and very attentive to your needs. I'd recommend the club room or a suite. The breakfast is amazing and if you're lucky enough, they upgrade you! Highly recommend.

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gurglehurgle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 14 May 2014
Dear Gurglehurgle,

Thank you for choosing Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was pleasant, and thank you very much for sharing the gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience. The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kent
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

We have stayed at the Banyan Tree Bangkok several times and return because we know we are going to get a quality service and attention.

we recommend the Club Room facilities and the wonderful staff in that department.

Room Tip: Club Rooms worth the extra.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank holness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 14 May 2014
Dear holness,

Thank you for choosing Banyan Tree Bangkok and for taking the time to write a review about your experience.

It gives us a great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

Again, thank you for choosing our hospitality. We look forward to welcoming you back in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Bangkok

Property: Banyan Tree Bangkok
Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#19 Spa Hotel in Bangkok
#23 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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