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“Exceptional Thai hospitality”

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Banyan Tree Bangkok
Ranked #32 of 885 Hotels in Bangkok
Reviewed 17 May 2014

We have stayed twice at this hotel. We stayed in the club rooms (3 nights) & premier room (1 night). Worth paying the extra for club facilities and great views in the premier rooms.
When we arrived all the staff were hospitable, exceptional, consistent level of service, from getting out of the taxi, concierge services, check in counter, check out services and the ambience was lovely.
It is an excellent location, five minutes walk to Silom, the shopping mall and the local sky train station. We found that hotel taxis are actually cheaper than getting one from outside, when we were trying to get a taxi from outside the hotel premises, the taxi driver quoted us double the amount because we were tourists, but when we went into the hotel and asked them to get us a taxi, the same taxi driver came into the hotel grounds and quoted us half the price. Thank you to all the team for making it an enjoyable stay with thai hospitality, we will be back soon.....

Room Tip: Club room are worth the little extra you have to pay for that personalised service.
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  • Stayed: February 2014, travelled as a couple
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Thank kshomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded 18 May 2014

Dear kshomes,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,067 - 3,073 of 6,505 reviews

Reviewed 14 May 2014

The Banyan Tree, Bangkok really delivers. The service is excellent from check in until check out. If you sum up service standard and the benefits the hotel offers it is good value for money. Our 3rd stay

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with BanyanTree.com
Thank Dooly63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded 15 May 2014

Dear Dooly63,

Thank you very much for choosing the hospitality of Banyan Tree Bangkok for your 3rd return visits, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Nice hotel, decent but small pool area. The rooms are very nice, but the rooms and hall areas are quite dusty. The areas had not been dusted during our four night stay. We booked a twin room, but the beds were pushed together, similar to a double bed. Great and easy access to the mall attached to the hotel, which had food tastier than the restaurant, and at way cheaper prices for similar food.

  • Stayed: March 2014, travelled with friends
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Thank Adcat_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded 14 May 2014

Dear Adcat_11,

Thank you for sharing your review after the recent stay with us.

We are glad that you had a decent overall stay and endorsed with a kind rating, however, our team had noted on your feedback on the cleanliness which the concerned department had been noted and will look into it for further improvement.

We appreciated your constructive comments and hope that you would accord us another opportunity to be of your service and to make your future stay become a truly enjoyable one.

With warm regards,

Nopparat Aumpa
General Manager

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Reviewed 13 May 2014

Firstly, we did not stay at this hotel & this is a review of the 61st floor rooftop bar.
Excellent view - obviously! Try to arrive before sunset, the earlier the better as tables on the west-facing side of the building fill up quickly. Relatively expensive by Thailand standards but well worth it, especially given the endless supply of tasty snacks that accompany the drinks. The view gets better & better as the sun sets & the city lights begin the shine.

  • Stayed: April 2014, travelled with friends
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Thank Colin_Conway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded 14 May 2014

Dear Colin_Conway,

Thank you for choosing our rooftop Moon Bar, and for taking the time to write a review about your recent experience.

We are very happy to learn that you had a memorable experience at Moon Bar, and thank you very much for sharing such gracious comments.

The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager

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Reviewed 11 May 2014

Roof top pool, fantastic spa, a bar and roof top restaurant, in room check in, the best staff, sublime restaurants, great location, very good gym, all suite rooms, great pick up from airport. This is what every "luxury" hotel should aspire to. Well done!!

  • Stayed: July 2013, travelled with family
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1  Thank connorhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded 14 May 2014

Dear connor8700,

Thank you for choosing Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing the gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience. The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014 via mobile

We were lucky enough to stay here for 4 nights at the very start of our honeymoon in Thailand.

This place is amazing. We booked a club room which I would recommend to anyone, the little extras are worth every penny, who doesn't like free cocktails and the club lounge where you eat breakfast is lovely.

To our surprise when we arrived we were told we had been upgraded to a suite and what a room that was. This place really is heaven, and they think of everything. I could have spent the hole 4 days in the bathroom alone.

We had a bottle of red wine waiting for us in our room and roses on the bed, this was a lovely touch. We had a view overlooking the city and the whole hotel was immaculate. I saw the cleaners more then I saw my own husband. All the staff were really friendly and we loved that every time you ring down to reception they answer the phone by greeting you by name.

We ate in the vertigo and had drinks in the Moon bar. You can't go here without doing this. The experience is incredible and the food was fantastic. We would have preferred a few more thai options on the menu but never the less it was perfect.

Concierge are brilliant and couldn't have been more helpful. The outside pool was beautiful, we booked this place with luxury in mind and we certainly got it. I would recommend this hotel to anyone. We only wish we had stayed at the Banyan Tree in Koh Samui too. Thank you to all the staff and if you have booked to go here you are in for a treat. The Banyan Tree have definitely got it just right.

Stayed: April 2014, travelled as a couple
2  Thank MrsFrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded 14 May 2014

Dear MrsFrain,

Thank you for choosing Banyan Tree Bangkok and for taking the time to write a review about your experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are also very happy to learn that you enjoyed dinner at Vertigo and Moon Bar.

Again, thank you for choosing our hospitality and letting us know that we made your stay special. We look forward to welcoming you back in the near future.

With warm regards,

Nopparat Aumpa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014 via mobile

I have stayed in quite a few hotels and never have I written a review before.
I came here with my partner for 3 nights in a club room. From the moment we arrived we were treated like royalty. The concierge and reception staff were very professional and courteous, and whisked us up to the 19th floor for the club lounge check in. Really quick then taken to room.

Was a one bedroom suite which we did not expect, beautiful stylish clean layout, not a single flaw. Massive bath, huge shower, but what makes this room special are all the extras, such as the daily fruit bowls, the gorgeous smelling shower gels and oils.
Each day the hotel has different scents. So in the lifts and lobby you get this lovely clean new smell each day. And they extend this to your room which has an oil burner and jos sticks.
The club lounge benefits are brilliant. Great big breakfast, perfect food, and great service. Afternoon tea with loads of sandwiches and cakes and mousses. Canapés and cocktails from 17:30 to 19:30 and all day long free drinks and beers. It's pretty awesome and the lounge is an absolute oasis. Staff that are incredibly pleasant.
Went to the swimming pool and the gym, and both were lovely. Pool is small but it's perfect for a quick dip and a few lengths and has stunning views.
Went to the 59th floor to the rooftop restaurant Vertigo tonight. My partner had organised a cake and a surprise as was going to ask me to marry him, and the staff choreographed everything so well. Couldn't fault a thing. The lamb and steak were cooked beautifully, and the starter and dessert were equally lovely. Yes it is expensive. Yes you are 59 floors up in one the best vantage points over Bangkok. The views the food the staff... Brilliant.
Given a red rose by the staff, cake came with a lovely "will you marry me?" In chocolate sauce.
When we got back to the room the hotel had left 10 red roses for us.
Have never had this level of hospitality and thought before. The staff smile constantly and do whatever it takes to make you happy and for your dreams come true.
Thank you so much Banyan Tree Bangkok. You are amazing and I will definitely come back here when I stay again.

Stayed: May 2014, travelled as a couple
1  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded 14 May 2014

Dear Michael C,

Thank you for choosing Banyan Tree Bangkok and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are also delighted to be the part of the plan on your special day.

Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back in the near future.

With warm regards,

Nopparat Aumpa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Bangkok

Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#24 Spa Hotel in Bangkok
#31 Luxury Hotel in Bangkok
Price Range: £112 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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