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“Loved it!” 5 of 5 bubbles
Review of Banyan Tree Bangkok

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Banyan Tree Bangkok
Ranked #26 of 844 Hotels in Bangkok
Certificate of Excellence
haywards heath
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Loved it!”
5 of 5 bubbles Reviewed 12 August 2014 via mobile

We booked a romance package and stayed in a club room for two nights. Whilst there we sampled massages at the spa (sublime) Apsara dinner cruise (also sublime) and the club room breakfast, drinks and snacks, we also ate at the lower ground floor restaurant, I forget the name
, and had cocktails at the Moon Bar. Everything we did was fabulous the staff were wonderful , polite and accommodating, the room was lovely with great amenities and a fantastic view. The club room benefits are so worth it, drinks and snacks after a hot day sightseeing, gin and tonics before dinner, a quiet breakfast with good choices and a place to chill when you wanted a rest. The spa staff were amazing, I had just come from a five star property in Phuket and sampled their spa, which I love but Banyan Tree beat it hands down. I shall definitely return next time I am in Bangkok as I can't imagine a nicer place to stay, thank you Banyan Tree for a wonderful two nights, I am only sorry it wasn't longer.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank teacheronholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 20 August 2014
Dear teacheronholiday,

Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your experience.

It gives us great pleasure to learn that you enjoyed your stay in Banyan Tree Club Room, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates and services, we will continue to create the memorable experiences for our valued guests. We are also very delighted to learn that you had a wonderful experience at Apsara and also our spa.

Again, thank you for choosing our hospitality and letting us know that we made your stay special. We look forward to welcoming you back to Banyan Tree Bangkok in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,784 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,040)
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English first
Perth, United Kingdom
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

It is a lovely hotel the staff are so nice they couldn't do enough for you well worth staying there. But don't eat and drink in the hotel it is very expensive much cheaper to eat and drink out of the hotel

Helpful?
1 Thank j0an_g_44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, United Kingdom
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

My husband and I have just got back from Thailand we stayed in the Banyan tree for four days and I can turkey say it is a lovely hotel. And the staff are so nice there isn't anything they wouldn't help you with. We arranged to go the the chattachoke market we expected to have to go on the sky train which isn't far away the hotel run a tuk tuk service to the sky train. Anyway they also run a shuttle bus to the market which saves you money but you do have to make your way back on the sky train which is near by the market so isn't hard to for get back to your hotel. I would highly recommend this hotel for the service and the friendliness of the staff. The only thing I would recommend is nit to eat in the hotel as it is very expensive tho the restaurants are lovely and the staff there are really nice. I would just like to thank the management and staff of the banyan tree for arranging a lovely surprise for us on the boat trip. It was our anniversary and the hotel arranged a surprise for us which was totally unexpected. Thank you all so much for that. Joan and Steve Gemmell :))

Room Tip: It would take the sky train as the traffic is always bumper to bumper it would take you much longer...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank j0an_g_44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 14 August 2014
Dear j0an_g_44,

Thank you for choosing Banyan Tree Bangkok and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us on your anniversary, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

Admittedly I am writing this a year after staying here, but I had such a positive experience, I feel it should be shared! My boyfriend and I stayed in July 2013 and treated ourselves to a suite. This was 100% worth the extra money, as the room(s!) was HUGE, the bath was massive, the shower luxurious, the bath robes silk....and the use of the executive lounge was brilliant - unlimited beers, bubbles, tea, snacks etc. The rooftop bar is good for the view, although quite pricey, but good for a pre-dinner cocktail as the sun goes down and the city lights come on.
Unfortunately I fell ill whilst staying here (not sure what from, but I'm sure it wasn't the food as my boyfriend didn't get ill and we'd been eating the same things) and was getting in to the taxi to go to the airport when I collapsed. The hotel staff were amazing, directed the taxi driver to a very nice hospital and the duty manager gave us their direct line in case we needed anything else. Which we did - I was feeling a lot better after a day on a drip, but we'd missed our flight so needed to stay another night at the Banyan Tree, and they had another suite ready and waiting for us -nothing was too much trouble.
I would recommend this hotel for anyone going to Bangkok and feels like a little luxury that doesn't cost the earth.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GizzyLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 20 August 2014
Dear GizzyLee,

Thank you for choosing Banyan Tree Bangkok and for taking the time to write a review about your experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

Again, thank you for choosing our hospitality. We look forward to welcoming you back to Banyan Tree Bangkok in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
169 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed 11 August 2014 via mobile

This is a good hotel. The rooms are a good size and comfortable.

Very clean hotel, although it's been some time since the rooms were updated.

The food throughout is excellent. The restaurant on the roof is great and provides a good view of Bangkok.

Definitely a great place to stay in Bangkok.

Stayed August 2014, travelled on business
Helpful?
1 Thank Macdariens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 13 August 2014
Dear Macdariens,

Thank you for choosing Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was pleasant, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience. The team and I look forward to having you back in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

great service, friendly staff, good location, nice food. family friendly hotel. good tour and excursion services. spacious rooms, touch of local Thai culture. environment friendly. very clean and responsive staff.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank kkumarofkgf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 13 August 2014
Dear kkumarofkgf,

Thank you for choosing Banyan Tree Bangkok and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates and service, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests.

We look forward to welcoming you back to Banyan Tree Bangkok in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

We stayed in a club room (2 adults + 2 kids<10) and thoroughly enjoyed our stay. The staff were excellent throughout, particularly Jimmy, who checked us into our rooms and we saw him a few brief times over our stay. Everyone always tried to be helpful. Club room was very good, they were doing some work on the pool but the kids still got to have a few swims over our stay and the staff at the pool were also great (towels, unexpected small treats like a little sorbet for the kids, etc). Would definitely recommend.

Room Tip: Club room was very good.
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IWM-SING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, 13 August 2014
Dear IWM-SING,

Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your experience.

It gives us great pleasure to learn that you enjoyed your stay in Banyan Tree Club Room, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates. We will continue to create the memorable experiences for our valued guests.

Again, thank you for choosing our hospitality and letting us know that we made your stay special. We look forward to welcoming you back in the near future.

With warm regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Bangkok

Property: Banyan Tree Bangkok
Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#21 Spa Hotel in Bangkok
#25 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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