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“Fabulous hotel in great area”

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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Ranked #9 of 858 Hotels in Bangkok
Certificate of Excellence
Florida
Level Contributor
93 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Fabulous hotel in great area”
Reviewed 16 February 2014

This hotel is practically connected to the BTS train station, Asok. The service, the room, and the buffet breakfast was all outstanding. I had a 2 1/2 hr spa treatment in their spa and Pichayapa gave me one of my best massages (and I have had many!!!!) ask for her!!! You get plenty of water, and fruit in the room. They opened up the business center (closed on Sunday) so I could run my boarding passes. All in all the best hotel on our 2 weeks Myanmar/Thailand trip!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fsulaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 18 February 2014
Dear Fsulaw1,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

It is always a great pleasure to receive such positive feedback and I was delighted to read that you had enjoyed the convenience of our Grande Connection, directly connecting the hotel's lobby to the BTS Skytrain station and just a few steps away from the MRT subway station. Moreover, I was happy to read that you liked our newly refurbished guestrooms, the breakfast buffet at Orchid Cafe, the level of service provided by our team of Luxury Collection ambassadors and the spa treatment at our Grande Spa. Extra recognition had been given to Pichayapa to recognize her efforts and she was delighted to know that she had been able to play a part in making your visit to our hotel more memorable.

We look forward to your next visit.

With Kind Regards,

Richard Chapman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Bangkok, Thailand
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 February 2014 via mobile

Very nice hotel it all same the hotel profile / new room design/clean/very good area on sukhumvit road..and have a big bathroom with bath tab.
Stuff very help full welcome with smile.
Very big pool with garden so relax day and night..
I must recommended to all guest for this hotel..

Stayed February 2014, travelled with friends
Helpful?
1 Thank Gapp1901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 18 February 2014
Dear Gapp1901,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

I am delighted to read that you had enjoyed the comforts of our newly refurbished guestrooms, the tropical oasis of our swimming pool and the level of service provided by our team of Luxury Collection ambassadors. I have shared your compliments with our team and we all look forward the the next pleasant opportunity of welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 13 February 2014

This is the kind of hotels where you feel to be an estimated guest: you are called by your name and all the attention is on your well being. The service is discreet and attentive.

I really recommend the hidden swimming pool and their juices; cocktails and small dishes (chicken sate with peanuts sauce is a delish).

The breakfast is amaizing.

Room Tip: As awlays for this type of hotels, try to get a room on the highest possible floor, the view is alwa...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emercenier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 18 February 2014
Dear emercenier,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

I was delighted to read that you had enjoyed the level of customer service provided by our team of Luxury Collection ambassadors, the breakfast buffet spread at Orchid Cafe and the tropical oasis as well as the food and beverages at The Sala. Your compliments had been shared with the team and we all look forward to the next pleasant opportunity of welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herentals,Belgium
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 February 2014

We stayed in this hotel 4 nights from Febr.6th-Febr.10th 2014 and I must admit this is a wonderful address in the city center of Bangkok with a direct connection to the Skytrain which brings you in minutes where ever you would like to go in Bangkok from East to West! We stayed at a premium deluxe room at a very reasonable promo rate of 6150,-Baht/night American breakfastbuffet included.....Sheraton advertised with the slogan...one of the best breakfast buffets in Bangkok and this is correct, everything you would like to eat at breakfast is available and lots of things more! I hope you will be staying on a Sunday to enjoy there excellent Brunch-Buffet at noon until 15.00pm ....THIS IS A REAL FEAST....for the eyes aswell as for your stomack! There was really far to much, it,s impossible to try to eat a little bit from everything! This you have to give it at least one time being in Bangkok, you will not regret it!
One minus is the fact that you can,t wear a Short or sandalls at Happy hour at The Living Room on the first floor from 18.00 till 20.00pm in the evening....Who for Gods sake invented this rule?......We are on holiday isn,it? After 20.00pm I can understand this but BEFORE the band started to play is this as stupid as can be in my eyes!
Yes, this is a wonderful hotel and I would have give 5 stars if we did not have some problems with the dresscode, for the rest.....go for it, the staff is great, helpful with everything and they give you a nice feeling, smile included!
Andre and Suntara Hendrickx-Khumpetch, Belgium.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suntara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 18 February 2014
Dear Suntara,

Thank you for staying at the Sheraton Grande Sukhumvit and in particular for going to the trouble of sharing your stay experience with us. Naturally, I am delighted to read that you found our breakfast one of the best buffets in Bangkok and in particular you enjoyed our Sunday jazzy brunch.

With regards to our dress code, may I apologize if there was a miscommunication from our associates in the Living Room. As a courtesy to fellow patrons, we do request that proper attire be worn while visiting our restaurants and bars. With regards to the Living Room, we do request guests to refrain from wearing flip flop slippers, sarong, bikini, tank top, sweat pants and any type of pool wear. Shorts are permitted through to 20.00 hrs. as our sandals. In addition, if guests prefer to wear more casual attire as described above, there is also alternative location of The Sala for the cocktail hours. I apologize for this miscommunication and hope this clarifies our dress code as we certainly understand that some guests wish to be casually dressed whereas business travelers may prefer a more formal attire.

We do hope that we will have the opportunity of welcoming you back and once again my sincere appreciation for your kind words.

With kind regards,

Richard Chapman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 February 2014

The best hotel we have stayed in. The staff, food and location where fantastic .Walk straight out the front door to the sky train station. The hotel gave constant info on the protests , which were more a party than protest.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CraigandTracey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 11 February 2014
Dear CraigandTracey,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

I was delighted to read that you had enjoyed the convenience of our central location, the food & beverage selection and the level of service provided by our team of Luxury Collection ambassadors.

We look forward to the next pleasant opportunity of welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 February 2014 via mobile

I haven't written a trip report for a while, but my recent stay at the SGS deserves recognition.

From check in to check out my wife and I had another excellent stay. Full marks to management and staff!

Highlights:

- 'sala' pool area, and the poolside service. Most of our day was spent here. Sun right through the afternoon. Pool good for laps and lazing around. Plenty of sunbeds, and I really like the 15 minute limit on the sunbed reservations. This rule should be standard everywhere!

- gym: great assortment of free weights and machines, modern treadmills, and a great room for stretching & group workouts. The gym is very important to my hotel choice, and the SGS scores highly

- breakfast: it is widely considered the best in BKK. It would certainly take some beating. Huge selection, quality coffees, great live stations. I strongly recommend it.

- location: well located for shopping and entertainment. Perfect base from which to explore this sprawling city.

- service: this is why I'll be back to the SGS again and again. Very pleasant, helpful and professional staff. One example: At check in we were offered a late checkout (until 6 pm, which they later extended); perfect as our flight was at midnight. It meant another full day by the pool, shopping, back to the room for a shower before getting to the airport. We didn't need to ask - it was all part of the fantastic service.

Full marks to the management team for creating a very memorable experience!

Matt

Stayed February 2014, travelled as a couple
Helpful?
Thank Frequent_flyer_Asia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 11 February 2014
Dear Frequent_flyer_Asia,

May I thank you for choosing to stay at Sheraton Grande Sukhumvit and for taking the time to share your feedback with us.

It is always a great pleasure to receive feedback from our guests and I was delighted to read that you and your wife had enjoyed the tropical oasis of our swimming pool, the breakfast buffet spread at Orchid Cafe, facilities at our Fitness Center, the convenience of our central location and the level of service provided by our team of Luxury Collection ambassadors. Your compliments had been shared with our team and they were delighted to know that they had been able to play a part in making your stay more enjoyable.

We all look forward to welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 7 February 2014 via mobile

We spent our last two nights in Thailand here and it was true luxury. We loved everything about it from the expedited check in (our driver had check in docs in the car and we went straight to the room with a reservationist), to the happy hour lounge, beautiful breakfast buffet and our favorite restaurant of the trip, Basil. The pool area, fitness center and spa are also lovely. I think I could spend a week at the pool and never leave. Location couldn't be better with the train stop two minutes away and terminal 21 shopping across the way. This place is wonderful.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Jessica Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 11 February 2014
Dear Jessica Y,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

It was of my greatest pleasure to read that you had enjoyed breakfast at Orchid Cafe, evening cocktails at The Living Room, dinner at basil, the tropical oasis of our swimming pool and the convenience of our central location. Your compliments had been shared with our team and we all look forward to the next pleasant opportunity of welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Property: Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Bangkok
#8 Luxury Hotel in Bangkok
#11 Family Hotel in Bangkok
#13 Business Hotel in Bangkok
#16 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Number of rooms: 420
Official Description (provided by the hotel):
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 
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Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton

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