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“8pm check out at no extra charge”

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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Ranked #9 of 862 Hotels in Bangkok
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“8pm check out at no extra charge”
Reviewed 19 June 2014

A great hotel. Location is fab - opposite Terminal 21 shopping mall and very close to all that Sukhumvit has to offer. The rooms are huge - great facilities - and the newly refurbished floor 11 is very comfortable and grand. Staff are very friendly and as we had a 1.30am flight they allowed us to keep the room until 8pm at no extra charge. This is by far the best hotel in Bangkok.

Room Tip: go for lower floor rooms (11 up) as they have already completed renovations.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellingnickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 24 June 2014
Dear travellingnickers,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

I was delighted to read that you had enjoyed the convenience of our central location, our spacious guestrooms, and the level of customer service provided by our team of Luxury Collection ambassadors. We continuously strive to improve the level of our services and your compliments had been shared with our team to recognize their efforts.

We all look forward to your next visit.

With Kind Regards,

Richard Chapman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (596)
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English first
Singapore, Singapore
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 June 2014

I stayed at this hotel for years and return every time. Rooms are functional and likely slightly less appealing than some of the new 5 star hotels. But the service quality, the pool, the location and all staff are absolutely top. Management is consistent over the years and there is high quality delivered for the price. I recommend the hotel as it is my favourite in Bangkok.

Room Tip: higher floor and even numbers are best for views of the city and facing the pool side...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 668frankh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 22 June 2014
Dear Frank H,

Thank you very much for your your continuous support and loyalty towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangok.

I am delighted to read about the positive experiences you had during your numerous stays at Sheraton Grande Sukhumvit. We continuously strive to improve the level of our services and your feedback is definitely an encouragement to all of us.

We all look forward to your next visit.

With Kind Regards,

Richard Chapman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kathmandu, Nepal
Level 4 Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 18 June 2014 via mobile

I can not stop myself continuously reviewing this property. This is that gem which gives you precious pleasure that money can't buy. I have been to most luxurious hotel of the world and very expensive one but pleasure treatment you get here can never be find anywhere on this planet. Every penny you spend here can give you pleasure of more than billion. I have made this my home away from home. Thanks guys making it so wonderful. Cheers. See you in July.

Stayed April 2014, travelled solo
Helpful?
1 Thank Bhuwannp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 22 June 2014
Dear Bhuwannp,

Thank you very much for your continuous support and loyalty towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok!

It is always a great delight to be receiving such positive feedback and I was delighted to read that our team had been able to play a part in making your stay a memorable one. We continuously strive to improve the level of our services and your compliments had been shared with our team to recognize their efforts.

We all look forward to your next visit in July.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 June 2014

One of the best I have ever visited. Beautiful property. Great and spacious rooms. Amenities in the rooms are par excellence. Great food. It defines luxary. Great location. Need to have more options on TV channels.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RG15121972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 19 June 2014
Dear RG15121972,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It is of my greatest pleasure to read that you had enjoyed our spacious guestrooms, the convenience of our location and the food & beverage selection. Your feedback had been shared with our team and we all look forward to the next pleasant opportunity of welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 June 2014

Service, service, service! Nothing seemed to be too much trouble. From very early check-in (8am), very late check-out (7pm), to a bathroom speaker repair - all sorted in no time at all. The technician who fixed the speaker even left the letter of apology and a chocolate spanner! When I went down to the Basil Thai restaurant and told them that I am tired, not very hungry, and ideally would like to have a chinese noodle soup (which was not on the menu) they replied that it was no problem at all and that they are willing to accommodate any of my culinary wishes. Breakfasts and the outside pool service is tremendous, throughout the day they spoil you with freshly cut chilled fruit platters. You should also try their evening cocktails :). The location of this hotel is good, if you like Bangkok's hustle and bustle. Perhaps the only downside is the aging factor as the hotel looks dated in places. Although they are busy refurbishing (which will not bother you as it is all outside the guests' view). All in all - highly recommended.

Room Tip: Ask for newly renovated rooms. If you come from a wine producing country bring your own wine, the co...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelingMax35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 22 June 2014
Dear TravelingMax35,

Thank you very for much choosing to stay at Sheraton Grande Sukhumvit and for taking the time to share your feedback with us.

I was delighted to read that you had enjoyed your most recent visit to our property and that our Luxury Collection ambassadors had been able to play a part in making your stay more memorable. As part of the Luxury Collection hotels, we continuously strive to provide our guests with an indigenous and exceptional experience. Your compliments had been shared with our team and we all look forward to your next visit.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 June 2014

I have been using this as my preferred hotel in Bangkok since it opened, some 18 years ago, and it has never dipped in service, comfort or style. Location, ambience, food, jazz and just a personal touch makes this one of my favorite hotels anywhere!

Room Tip: The suites are fantastic!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TorbjornK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 19 June 2014
Dear TorbjornK,

Thank you very much for your continuous support and loyalty towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It certainly is the highlight for hoteliers to see returning guests like yourself and we are honored to hear that we have been able to make such an impact to your vacation/trip.

We look forward to welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hawi, Hawaii
Level 6 Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 June 2014

I first stayed here several years ago and was wondering if the place had held up well.I stayed in a beautifully appointed renovated corner room and everything was perfect.Most of all,the staff was warm,gracious and a pleasure to interact with.Concierge,check in, bell staff and restaurant folks were just plain lovely.Bed was amazing,bath was perfect..there is nothing negative to say.Politically these are challenging times in Thailand and my heart goes out to these wonderful folks who handle life with pure grace in a beautiful atmosphere.

Room Tip: Request renovated room
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alohapeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 18 June 2014
Dear alohapeter,

Thank you very much for your continuous support and loyalty towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It is always a great pleasure to receive positive feedback and I was delighted to read that your had enjoyed our newly refurbished guestrooms, the comforts of our signature Luxury Collection beds, and the level of customer service provided by our team of Luxury Collection ambassadors.

We all look forward to welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Property: Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Bangkok
#8 Luxury Hotel in Bangkok
#11 Family Hotel in Bangkok
#13 Business Hotel in Bangkok
#16 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Number of rooms: 420
Official Description (provided by the hotel):
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 
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Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton

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