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“Service and Location”

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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Ranked #9 of 858 Hotels in Bangkok
Certificate of Excellence
Moerewa, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Service and Location”
Reviewed 22 June 2014

What a great hotel and oasis in the middle of such a busy city. The staff are amazing the hotel managers meet and greet the location is awesome and the hotel connects to the BTS sky-walk. The hotel pool is a heavenly retreat from the heat of Bangkok great value for a 5 star hotel and breakfast is must.

Room Tip: Try and get a room facing the lake and business district.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liquid_holidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 30 June 2014
Dear Liquid_holidays,

Thank you very much for choosing to stay with us at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

I am delighted to read that you had enjoyed the convenience of our central location, the breakfast buffet, the tropical oasis of our swimming pool and the level of customer service. Your compliments had been shared with our team and we all look forward to the next pleasant opportunity of welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,497 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (587)
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Penang Island, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 June 2014

Visited in early June 2014. Stayed for 3 days. The swimming pool is good with jacuzzi ; unfortunately not for small kids as there is no facility for kids swimming pool. Excellent breakfast and spacious room.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James Rao D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 30 June 2014
Dear RAOJames,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

I was delighted to read that you had enjoyed our spacious guestrooms, breakfast buffet at Orchid Cafe, and the tropical oasis of our swimming pool. Your feedback had been shared with our team and we all look forward to welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
Reviewed 20 June 2014

This is one amazing property in Bangkok, the interiors, room design, view of the city from top floors, i was at 29th floor and it was an amazing view. The staff is very courteous and helpful. Overall it is one of those few hotels in Bangkok, where you would love to stay whenever in Bangkok.
Everything about this hotel was good, right from location (located just opposite to Terminal 21 mall, to infrastructure.
lastly about food, I loved it, quality as well as quantity.

Room Tip: 1.Ask for higher floors to get the an amazing view of the city. 2.If you can spend few extra bucks...
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shamik_Dubey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 24 June 2014
Dear By_Shamik,

Thank you very much for staying with us at the Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

As part of the Luxury Collection Hotels, our core values are to provide our guests with an indigenous and exceptional experience. I was delighted to read that our team of Luxury Collection ambassadors had delivered as per our promise.

The team and I look forward to the next pleasant opportunity of welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 June 2014

A great hotel. Location is fab - opposite Terminal 21 shopping mall and very close to all that Sukhumvit has to offer. The rooms are huge - great facilities - and the newly refurbished floor 11 is very comfortable and grand. Staff are very friendly and as we had a 1.30am flight they allowed us to keep the room until 8pm at no extra charge. This is by far the best hotel in Bangkok.

Room Tip: go for lower floor rooms (11 up) as they have already completed renovations.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellingnickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 24 June 2014
Dear travellingnickers,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

I was delighted to read that you had enjoyed the convenience of our central location, our spacious guestrooms, and the level of customer service provided by our team of Luxury Collection ambassadors. We continuously strive to improve the level of our services and your compliments had been shared with our team to recognize their efforts.

We all look forward to your next visit.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 June 2014

I stayed at this hotel for years and return every time. Rooms are functional and likely slightly less appealing than some of the new 5 star hotels. But the service quality, the pool, the location and all staff are absolutely top. Management is consistent over the years and there is high quality delivered for the price. I recommend the hotel as it is my favourite in Bangkok.

Room Tip: higher floor and even numbers are best for views of the city and facing the pool side...
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 668frankh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 22 June 2014
Dear Frank H,

Thank you very much for your your continuous support and loyalty towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangok.

I am delighted to read about the positive experiences you had during your numerous stays at Sheraton Grande Sukhumvit. We continuously strive to improve the level of our services and your feedback is definitely an encouragement to all of us.

We all look forward to your next visit.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kathmandu, Nepal
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 18 June 2014 via mobile

I can not stop myself continuously reviewing this property. This is that gem which gives you precious pleasure that money can't buy. I have been to most luxurious hotel of the world and very expensive one but pleasure treatment you get here can never be find anywhere on this planet. Every penny you spend here can give you pleasure of more than billion. I have made this my home away from home. Thanks guys making it so wonderful. Cheers. See you in July.

Stayed April 2014, travelled solo
Helpful?
1 Thank Bhuwannp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 22 June 2014
Dear Bhuwannp,

Thank you very much for your continuous support and loyalty towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok!

It is always a great delight to be receiving such positive feedback and I was delighted to read that our team had been able to play a part in making your stay a memorable one. We continuously strive to improve the level of our services and your compliments had been shared with our team to recognize their efforts.

We all look forward to your next visit in July.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 June 2014

One of the best I have ever visited. Beautiful property. Great and spacious rooms. Amenities in the rooms are par excellence. Great food. It defines luxary. Great location. Need to have more options on TV channels.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RG15121972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, 19 June 2014
Dear RG15121972,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It is of my greatest pleasure to read that you had enjoyed our spacious guestrooms, the convenience of our location and the food & beverage selection. Your feedback had been shared with our team and we all look forward to the next pleasant opportunity of welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Property: Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Bangkok
#8 Luxury Hotel in Bangkok
#11 Family Hotel in Bangkok
#13 Business Hotel in Bangkok
#16 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Number of rooms: 420
Official Description (provided by the hotel):
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 
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Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton

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