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“Top Hotel”

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The Westin Grande Sukhumvit
Ranked #66 of 862 Hotels in Bangkok
Certificate of Excellence
Casablanca, Morocco
Level 6 Contributor
161 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Top Hotel”
Reviewed 23 February 2012

Exellent hotel located in the centre of Bangkok very close to the sky train!

Service: great staff, very reactive, good english
Rooms: modern,great bed clean with all equipement needed
Food: Ive tried only the breakfast which was very good.
Nothing typical but a great hotel and worth the price you pay.

  • Stayed April 2011, travelled with family
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Helpful?
Thank Shiriocasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Abu Dhabi, United Arab Emirates
2 reviews
Reviewed 20 February 2012

I stayed two weeks ago for the second time. Great location, fantastic service, beds that i could spend a whole week in. My 2 year old daughter ws treated like the queen.

  • Stayed February 2012, travelled with family
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Helpful?
Thank todd h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 February 2012

I was staying there last week, actually this is my second stay with them, I like the toiletries very much, very convenient place with the new shopping mall next to them, near to go shopping to Siam paragon, the emporium, MBK, so I'm enjoying so much to stay with Westin Grande Shukumvit Hotel Bangkok, I will be back there again and again, and I will always recommend this hotel to all my colleagues and friends.

  • Stayed February 2012
    • Value
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Helpful?
1 Thank Sekar W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 February 2012

Stay 4 night at this hotel in Jan. 2012. Check in was easy enough but things went downhill from there. Carpet in the room was just filthy, not typical of Westin standard. Breakfast and executive lounge were the high points of the stay. Beware of the concierge and bellboys services. One taxi the hotel arranged for us wanted 2000 bah, 4 times the meter price for a short trip. When we refused to pay, taxi driver told us,the hotel told him to charged that amount. When we confronted the hotel conciergeover the phone, that person told us there was "misunderstanding".

We came back to the hotel and asked to speak with the manager in charge. That concierge we talked to earlier immediately intercept the manager to "explain" the situation to the manager even though he had no idea what we wanted to talk to the manager about. When we told the manager what had happened, he told us he knew what had happened already by his employee. It was the fault of the taxi driver. He believed his employee because he had worked there a long time. The fact that his employee intercepted him to tell him something that had happened six hours earlier immediately before we had a chance to talk to him did not bother him at all. He totally blew us off as if we were the trouble maker. Either he is blind or he is in on the take as well.

You would think the hotel would think twice about doing this again after the initial complaint. Well, not really. As we were leaving to go to the airport, the bellman called for a taxi. We were very specific about using taxi meter instead of a negotiated price. We were reassured by the bellman that would be case. Again, the taxi driver wanted 350 bah even though the same trip only costed 169 bah when we came in from the airport. The airport taxi ran on meter.

The moral of the story. Stay away from this hotel unless you like to be robbed. It needs to clean house.

  • Stayed January 2012, travelled as a couple
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Helpful?
12 Thank Niblesse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
129 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 30 January 2012

The location of Westin Sukhumvit is excellent, just a few steps from the Asoke BTS station. Good amount of eateries nearby & the Robinson's supermarket in the extended complex. The room was big & nice, the decor aesthetic. Breakfast which was included in the cost was good & offered a good variety

  • Stayed March 2011, travelled on business
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Helpful?
1 Thank Angshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 6 Contributor
142 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 27 January 2012

My husband and I checked into the Westin after our first night in Bangkok was spent in a dismal hotel in the same area. How relieved we were to find a vacancy at a known quantity like the Westin! Our room was available for early check-in and was quiet and clean.

The buffet breakfast was excellent and included a variety of Asian and Western dishes. The staff were friendly and helpful and we enjoyed returning to the calmness of the hotel after a day of sightseeing.

Think that staying at a major hotel chain is the way to go in this city.

  • Stayed January 2012, travelled as a couple
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Helpful?
2 Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 January 2012

Great location in Sukhumvit, lovely helpful staff, great rooms, clean, and not as "stuffy" as across the road at the sister Sheraton Hotel.
Shopping abounds with local shopping "malls" very close and good restaurants within walking distance. Try Soi 33 for a frosty beverage and dinner.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melb_Craig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Grande Sukhumvit

Property: The Westin Grande Sukhumvit
Address: 259 Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Spa Hotel in Bangkok
#48 Business Hotel in Bangkok
#59 Luxury Hotel in Bangkok
#113 Romantic Hotel in Bangkok
#117 Family Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Westin Grande Sukhumvit 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
Experience the Westin difference at The Westin Grande Sukhumvit, Bangkok, a contemporary retreat in the heart of the city’s thriving business and entertainment district. The hotel is steps from the BTS Asok skytrain and MRT Sukhumvit subway stations ensuring guests are moments away from the city’s best shopping, vibrant nightlife, and unique cultural attractions. ... more   less 
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Also Known As:
The Westin Grande Sukhumvit, Bangkok Hotel Bangkok
Westin Bangkok
Bangkok Westin

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