We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A great 5 star hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Westin Grande Sukhumvit
Ranked #74 of 851 Hotels in Bangkok
Certificate of Excellence
Melbourne
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A great 5 star hotel”
5 of 5 bubbles Reviewed 12 July 2014 via mobile

I have stayed at this hotel many times over the past 10 years. It is truly a pleasure every time and I recommend the Executive floors with access to the Executive Lounge (level 24). Although a little expensive it is worth the cost. Staff are great and you merely ask for any assistance. Dr Tony

Stayed July 2014, travelled on business
Helpful?
1 Thank Tony Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBangkok, Director of Sales and Marketing at The Westin Grande Sukhumvit, responded to this review, 21 July 2014
Dear Dr Tony,

We really appreciate your loyalty and look forward to seeing you again soon.

Be well,
Trixie Scully
Director of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,945 reviews from our community

Traveller rating
    944
    732
    210
    45
    14
See reviews for
279
420
302
583
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (350)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
263 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

The property is located right at the heart of Sukumvith road at the intersection of the BTS and Subway line, great location to use public transport in the always congested Bangkok road system. As a SPG Platinum member I got a nice upgrade to bigger room and was able to use the fairly small club on the 24th floor.

The room was spacious, the bed as always is great but the bathroom was a bit cramped. Gym got finally some renovation, but still feels dated. The pool area is nicely designed and looks great.

Overall I think the property needs some upgrading (carpets, furniture) and things will be alright.

Room Tip: become a SPG member
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Fernlicht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBangkok, Director of Sales and Marketing at The Westin Grande Sukhumvit, responded to this review, 21 July 2014
Dear Fernlicht,

Thanks for choosing The Westin Grande Sukhumvit, Bangkok for your stay in Bangkok and I'm glad to know you enjoyed our location and your upgraded room. We are currently improving some areas of the hotel and I hope you will see a difference next time you visit.

Kind regards,
Trixie Scully
Director of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perth
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

We stayed at Westin Grande 25th June-28th June.We would like to thank all the staff from door persons on arrival to concierge at the main check -in to the wonderful club lounge check-in personal,the bar staff in club lounge and the service maids for the rooms.Also many thanks to the executive chef who would make himself available to to walk the floor to ensure all food was presented correctly at breakfast in the club or the main dining area and then again during club lounge from 5.30pm to 7.30pm.All the food was fresh and of excellent quality.After an evening out for dinner we would return to the hotel for a drink on the balcony where the band plays and just enjoy watching the world go past.The fitness centre was well looked after and all the necessary equipment needed for a good work-out to start the day.The pool area was a good size which enable you to have a good swim.The location of the hotel is directly on sky train stop of Asoke which is only 4 stops from the main shopping area of Siam Square.Also next to hotel is Terminal 21 a big department store everything you need.Thanks must go to the General Manger for the excellent work he is doing as this is reflected in the quality,up-keep and service standards throughout the hotel.We look forward to our next stay over the New Year period in 2015.

Room Tip: Book the executive rooms which gives you access to the club facilities and express check-in & ou...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tenderloin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

We choose this hotel mainly as we are traveling to outside of city and this part is less congested as compared to Prathunam area. Location wise.. it is just next to Terminal 21, so if you like Terminal 21.. this is the perfect location. If you like places like platinum and city world mall? .. then maybe Amari watergate, Intercontinental, etc .. might be better. However the light rail is just next to Terminal 21, and platinum mall is just 3 stations away.

Room wise, I had a high flr, view was ok, nothing fantastic to I thought. Bed was comfortable, but overall the room is a tad old, for example, the shower room has water that becomes to hot /cold as you try to adjust for the right temperature and the shower head is hard to adjust, sort of making me squeeze into a tight corner to get the shower. Other then that, everything is perfect.

Front desk is at the 7th flr and service by everyone there is excellent! The Thais are very nice pple.

Room Tip: Good hotel if you like the shopping in Terminal 21, where you can't bargain. Prices are higher...
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toffee12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this review, 18 July 2014
Dear Toffee12,

It's great to read your comments and thank you very much for sharing. We do hope to see you again soon.

Stay well,
Charles Jack
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
164 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 456 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

Stayed at Westin Bangkok for 3 nights. The room is pretty spacious and clean. Service was excellent – the usual standard that you expect from a hotel in Thailand and from a hotel such as Westin. Staff was very friendly and helpful. Pretty decent swimming pool as well, but be aware that the pool water is salty – similar to other swimming pools in the hotels that I have stayed.
The location is pretty convenient as well – located just next to Asok BTS (train) station and a huge shopping mall – Terminal 21. Just next to 7-11 convenient stall, small restaurants and massage parlors.
The only down side of this hotel is the accessing the free wifi. It is such a pain. You need to go to the lobby and asked the staff for the password (valid only for an hour and one device).

Other than that, I enjoyed my stay at Westin. But given a choice, and due to the enormous variety of hotels in Bangkok, I don’t think I will stay here again.

If you think this review is helpful, please click on the "helpful" button. Thank you :)

Room Tip: High floors provides a nice view
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KCS81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qa
Level Contributor
146 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 4 July 2014 via mobile

Was not the best Westin experience. I was expecting more to be honest. As SPG platinum member, I did not get all the benefits nor the welcome we expected. Also, unfortunately it was not that clean! Their excuse was that the hotel was fully booked

Stayed December 2013
Helpful?
Thank ammn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this review, 13 July 2014
Dear ammn11,

Thank you for your feedback and I am sorry that you felt we fell short on your stay. We will always do our very best to extend the most to our Platinum memebrs, though unfortuanely due to high demand we are not always able to allocate Suites to everyone. I hope we extended everything else. I am not sure the specific details of the Hotel not being clean, as we pride ourselves on what we offer. If you are comfortable to reveal your identity outside this forum, i will send a side note via Tripadvisor messaging to hopefully gain some more specific information.

Kind regards,
Charles Jack
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

The first thing I liked about the hotel was the bottles of cold water made available at the lobby. A nice, thoughtful touch given Bangkok's hot weather. Great location with the BTS station literally at their doorstep & MRT station about 5 mins walk away. Next to the hotel is Terminal 21 Shopping Mall which is also connected to the BTS station.

Room was spacious even with an additional bed. Their bed is indeed heavenly, as marketed by the hotel. The pillows were too soft for our liking though. Cleanliness was superb. Complimentary coffee & tea as well as toiletries were of very good quality. As for the fruit platter, all our rooms had apples only whilst 1 room had the full works - 6 types of fruits!

Buffet breakfast was a delicious spread of both Asian & Western variety. There was even cold stone froyo & freshly squeezed wheat grass with green apple juice. Yup, I was impressed!

The only drawback of this hotel is their free wifi. We had to request for ID & password from the concierge each time we wanted to use it. Then again I think all Bangkok hotels work this way for their free wifi - from an experience in another hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brightpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bangkok hotels
Sukhumvit
Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Sukhumvit
Four Points By Sheraton Bangkok, Sukhumvit 15
Sukhumvit
Sofitel Bangkok Sukhumvit
Show Prices
Show Prices
Show Prices
Sukhumvit
Pullman Bangkok Grande Sukhumvit
Sukhumvit
Grande Centre Point Terminal 21
Sukhumvit
The Continent Hotel Bangkok by Compass Hospitality
Show Prices
Show Prices
Show Prices

Been to The Westin Grande Sukhumvit? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Grande Sukhumvit

Property: The Westin Grande Sukhumvit
Address: 259 Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Spa Hotel in Bangkok
#48 Business Hotel in Bangkok
#66 Luxury Hotel in Bangkok
#113 Romantic Hotel in Bangkok
#117 Family Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Westin Grande Sukhumvit 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
Experience the Westin difference at The Westin Grande Sukhumvit, Bangkok, a contemporary retreat in the heart of the city’s thriving business and entertainment district. The hotel is steps from the BTS Asok skytrain and MRT Sukhumvit subway stations ensuring guests are moments away from the city’s best shopping, vibrant nightlife, and unique cultural attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood APAC, Odigeo, TravelUp, Hotels.com, Priceline, LoveHolidays, Booking.com, Ctrip TA, Agoda, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your The Westin Grande Sukhumvit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Grande Sukhumvit, Bangkok Hotel Bangkok
Westin Bangkok
Bangkok Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing