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“My stay at the Grand Hyatt Erawan Bangkok”

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Grand Hyatt Erawan Bangkok
Ranked #34 of 887 Hotels in Bangkok
Certificate of Excellence
Reviewed 27 January 2013

Grand Hyat Hotel services is the top notch from the moment you step into the hotel till the time you depart at the hotel lobby. Everyone in the hotel is ever ready to help you with your requests. I will surely suggest this hotel to all my russian and corporate clients to Bangkok.

Room Tip: The Clubfloor is the very quiet and has good view.
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  • Stayed: January 2013, travelled on business
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1  Thank CaronLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this reviewResponded 29 January 2013

Thank you very much for your generous comments regarding your recent stay with us, the team here at Grand Hyatt Erawan Bangkok are delighted indeed to learn that you had an enjoyable experience with us. We truly appreciate your recommendation to your clients and colleagues.

We look forward to welcoming you back to Grand Hyatt Erawan Bangkok.

Best regards,
Adi Sidhwa

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2,852 - 2,858 of 3,718 reviews

Reviewed 26 January 2013

This hotel is not in Bangkok, but Bangkok is in the hotel. Mix of quietness and agitation, the place is very popular with new event almost every day. The hotel very well located to visit the city with direct access to the 2 lines of skytrain. Many nice and famous restaurants, the buffet is just amazing. Large and pleasant swiming pool aera for family and afterwork. The staff cannot be more attentive to your wellness, whatever the place. You can almost get all what you need and it is even better if you keep your smile. The executive club provides the most kind atmosphere and the best welcome I know, and I travel a lot...

Room Tip: For myself, I prefer road side rooms with large view to the city, especially at night time.
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  • Stayed: January 2013, travelled on business
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Thank Pascal E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2013 via mobile

Awesome hotel - it's that simple! Great location, fantastic rooms - especially the newly renovated ones which are very swish. The hotel, is without doubt, made by the staff - sharp, attentive, smooth, effortless top class service - as good as anything you will get at the Four Seasons up the street. Stayed here before and would return in a heartbeat.

  • Stayed: January 2013
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Thank acr1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2013

The Grand Hyatt Erawan Bangkok was our final destination on this, our first (and probably only) trip to Thailand. We began our trip in Chiang Mai, then did some R+R in Hua Hin and finished up here. While we have traveled a decent amount, all of our travels have been to Europe and thanks to learning the ropes of award flights and hotels, we have stayed in some of the top hotels in Europe. I say that so that you can appreciate that I have never, ever received service like we did at this hotel!

The Thai people are unlike any we have ever met anywhere in our travels. They are kind and sweet and they offer more respect than any of us deserve! As a former Hyatt Diamond Elite, I had one remaining Suite upgrade and used it here when we made our reservations almost 10 months ago. Much to our delight, we were further upgraded to an opulent Executive Suite - as fine as any we have ever stayed in. The hotel itself is beautiful but we have stayed at many beautiful hotels including the Park Hyatt Paris Vendome, the St Regis in NY and others. But never have we experienced the warmth and dedication of the staff as we did here.

The suites come with Club access. It includes a full breakfast and evening drinks and hors d'ouevres. Nothing compares to Ritz Carlton Club Level so let's take that out of the equation. But I can truthfully say that I have never seen a group of people like those who work the Club here. As we left this evening and when they knew we were leaving early tomorrow morning, every one of them came over to thank us for coming, tell us it was a pleasure meeting and serving us, wishing us a safe trip home and telling us they hope we return. Heck, my family doesn't treat me that good!

Mr Lacey, the manager of this hotel, has much to be proud of and I simply could not imagine one thing that could have made the hotel or our experience better. Thailand was a long trip for us and we leave so grateful that we did it and so happy to have experienced the beautiful sites and the beautiful people. You absolutely cannot go wrong by staying here - look no further! We offer our thanks to everyone at the Grand Hyatt Erawan Bangkok!

Room Tip: If you can get Club Level, it is most certainly worth it.
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  • Stayed: January 2013, travelled as a couple
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Thank stevens397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this reviewResponded 29 January 2013

Thank you very much for your kind words and amazing feedback. It is truly rewarding to hear that we have exceeded your expectations and helped make your trip a most memorable one. We will be sure to share your praise of the Grand Club team with them and encourage them to continue going above and beyond as they have with you.

We look forward to the opportunity of welcoming you back as and when your travels bring you back to Asia.

Warm Regards
Adi Sidhwa

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Reviewed 26 January 2013

Excellent location and connected directly to the bridge walkway and all the adjoining malls. We stayed for 2 nights at Grand Hyatt Bangkok and took the hotel transfer to Hyatt Regency Hua Hin. Though overpriced the staff here makes sure that you go back with fond memories. We checked in late in the evening and took a walk to the mall close by. When we returned to hotel after dinner we were surprised when we say a chocolate fountain, a bottle of champagne and strawberries in our room. We could not enjoy the hotel amenities much as we were busy exploring the city.

Makes sense to stay here if you are on a business trip. However for families on holiday, you would not end up spending much time in the hotel, the reason why we thought that it was not value for money given the choice of hotels you have in the neighbourhood.

  • Stayed: September 2012, travelled with family
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Thank pvinod76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2013

The hotel staffs' services are not just good but excellent. I am a regular business traveller across asia and this is the best hotel for me to date. Very friendly staffs and quick response to your request at all time. Good job to all staffs in Grand Hyatt Erawan, you made my stay the most enjoyable time. Anyway, I back to this hotel regularly.

Room Tip: Let the hotel know in advance if you need a king size bed, smoking room etc otherwise you may have...
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  • Stayed: January 2013, travelled on business
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Thank Shun Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2013

Hyatt Erawan is a Bangkok classic. The hospitality, environment, rooms, amenities, food, spa, etc. are all first class and hard to beat. If you are a Hyatt fan, this is one property that you should not miss. There are certainly other newer hotels in Bangkok but the Erawan is in a great location and a great stay for Hyatt members.

  • Stayed: January 2013, travelled solo
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Thank kingjn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this reviewResponded 29 January 2013

Thank you very much for your continued patronage and your kind comments regarding your experiences with us, they are most appreciated.

We look forward to welcoming you and your friends and colleagues back to Grand Hyatt Erawan Bangkok in the hopefully not too distant future.

Best regards
Adi Sidhwa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Erawan Bangkok

Address: 494 Rajdamri Road, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Bangkok
#22 Family Hotel in Bangkok
#25 Spa Hotel in Bangkok
#26 Romantic Hotel in Bangkok
#33 Luxury Hotel in Bangkok
Price Range: £144 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Erawan Bangkok 5*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Bangkok's business and commercial district, Grand Hyatt Erawan Bangkok is a five-star luxury hotel with resort-style amenities. The hotel recently introduced newly renovated guestrooms and suites designed by Tony Chi, offering residential ambience to ensure that guests feel at home. Enjoy a rejuvenating experience in one of our six residential spa cottages after a gruelling day of business meetings or corporate events. Indulge your palate with our dining options, such as Tables Restaurant, Spasso Restaurant & Bar, and Erawan Tea Room. Immerse yourself in Thai culture by visiting the Grand Palace, the Emerald Buddha and the Silom District. You can also drop by the Chatuchak Weekend Market, home to more than 2,000 stalls selling various knick knacks and more! ... more   less 
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Also Known As:
Grand Hyatt Erawan Bangkok Hotel Bangkok
Grand Hyatt Bangkok
Hyatt Erawan Bangkok
Hyatt Bangkok
Bangkok Hyatt

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