Stayed at this property six nights from 11/2 through 11/7.
Another great stay and experience at a Hyatt provided by a dedicated staff !
This property more appropriately its staff truly has a high level of service excellence as demonstrated in several departments during my stay.
Director of Rooms was highly visible to greet and interact with guests as well as oversee whatever daily operations probably anything and everything all the time. A sign of professional management is getting the pulse on your customers. The Director was available to receive feedback and manage multiple duties observed in the and around the lounge area, lobby and at front desk operations. Both hotel arranged drivers (arriving and departing) were experienced driving cleanly outfitted new model vehicles, on time and running ahead of schedule. Both of them were polite, quiet uniformed safe drivers ! I had the opportunity to use the Business Center three times during my trip served each time by Youie who welcomed me, clearly understood requests and completed tasks within ten to fifteen minutes which helped finishing some business requirements. Their Spa and Fitness Center team was also an excellent service experience too. Always a short shout away providing guidance if needed thoroughly cleaning and setting up equipment for the next person. All new TechoGym equipment and a renovated workout facility too. A requirement for my long travel - a much sought after place to exercise and relax ! Newly renovated rooms. An executive lounge currently under renovation soon due for completion soon. Hotel management was safety security oriented keeping guests apprised of proximity protests by keeping guests aware of planned activity times and any potential impact to accessing and leaving the hotel by providing written notification slid under the door.
Highly recommended. I will return.
Thanks Hyatt Erawan staff for your attention and service.
Asia Traveler 008
- Official Description (provided by the hotel):
- Located in the heart of Bangkok's business and commercial district, Grand Hyatt Erawan Bangkok is a five-star luxury hotel with resort-style amenities. The hotel recently introduced newly renovated guestrooms and suites designed by Tony Chi, offering residential ambience to ensure that guests feel at home. Enjoy a rejuvenating experience in one of our six residential spa cottages after a gruelling day of business meetings or corporate events. Indulge your palate with our dining options, such as Tables Restaurant, Spasso Restaurant & Bar, and Erawan Tea Room. Immerse yourself in Thai culture by visiting the Grand Palace, the Emerald Buddha and the Silom District. You can also drop by the Chatuchak Weekend Market, home to more than 2,000 stalls selling various knick knacks and more! ... more less
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- Also Known As:
- Grand Hyatt Erawan Bangkok Hotel Bangkok
- Grand Hyatt Bangkok
- Hyatt Erawan Bangkok
- Hyatt Bangkok
- Bangkok Hyatt