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“Very bad room the bathroom smells and the staff is the worst arrogant non helpful don't know anything about hospitality”
Review of Baiyoke Sky Hotel

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Baiyoke Sky Hotel
Ranked #294 of 858 Hotels in Bangkok
Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very bad room the bathroom smells and the staff is the worst arrogant non helpful don't know anything about hospitality”
Reviewed 7 May 2014 via mobile

Very bad room the bathroom smells and the staff is the worst arrogant non helpful don't know anything about hospitality only work like robots which is the worst for an hospitality industry there were cockroaches in the room

Stayed May 2014, travelled with friends
Helpful?
2 Thank vinayjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Johannesburg, South Africa
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 May 2014

The view from the room was spectacular and I can't rave enough about the restaurant on the 18th floor but aside from that this hotel was average.

The rooms were a little disappointing in that they looked quite old and worn out. For the price you pay I expect a little more.

The pool wasn't great and the spa was overpriced.

The guest relation people were extremely helpful though!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeeGov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel, responded to this review, 12 June 2014
Dear Guest,

Thank you so much for sharing your feedback and great recommendation with us. All comment are noted and we will improve our services accordingly, and now we are on processing of renovation our new look will reveal very soon. And please kindly accept our sincerest apologies for any inconvenience caused to you during your visit.

Yours Sincerely,
Asst. Sales Manager (E-Commerce)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 May 2014

If you're into city views, then this is for you. If not, don't stay here as the hotel offers very little else. It was close enough to the Platinum Mall to walk, and had the Baiyoke night market on the doorstep, but had hundreds of tourists lining up to use elevators etc. It was almost as busy as the streets of Bangkok, and there was absolutely no "personal" experience with the staff like one forms at other hotels. The hotel was also smelly and on day 2 they lit some incense to get rid of the smell.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JerryGiraffeRSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel, responded to this review, 12 June 2014
Dear Guest,

Thank you very much for having taken some of your valuable time to share your comment, which allows us to see what we could have done better your comments has been share to our management as we do concerned to improve our services accordingly.

Please accept my sincere apologies for any inconvenience caused to you during your visit.
We hope this will not deter you from using our service again and we look forward to opportunity of welcoming you back in the near future.

Yours Sincerely,
Asst. Sales Manager (E-Commerce)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 May 2014

I travelled with my family to Bangkok last September and chose Baiyoke Sky as it was widely recommended by friends due to its location and the fact that it is the tallest building in Thailand. Yes, the view is great, but I think that's about it. Despite Thailand being the land of smiles, the staff at Baiyoke Sky are really, really rude. We checked in late that night and was given such a rude greeting from the reception staff. We had to call her twice just to get her attention.

The room was huge but really outdated. Great view as promised. What I found annoying was the wifi - only complimentary for 1 hour. I had to call every now and then to check with the front desk staff why my wifi was not working, even though I didn't log in earlier. Most of the time, it's either the staff did not understand what I was saying, or they decide not to entertain me at all. The breakfast was horrible. Average food, and you can probably get better from the streets of Pratunam, for a cheaper price. Upon check out, I noticed that I had misplaced the deposit invoice and the front desk staff actually sighed loudly! I had a horrible, horrible experience at Baiyoke Sky. The only good thing about the hotel is its location, view and facilities.

Stayed September 2013, travelled with family
Helpful?
3 Thank unrulymisfit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel, responded to this review, 12 June 2014
Dear Guest,

Thank you for taking the time to share with us your feedback dated back in last September. And we are very sorry to hear that your experience did not meet your expectation. Please allow us another chance to find out what really went wrong ans we will make sure rectification is being taken urgently.

Please kindly accept our sincerest apologies for the frustration you had experienced.

Yours sincerely,
Asst. Sales Manager (E-Commerce)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bangkok hotels

Bangkok
1 review
Reviewed 3 May 2014

It is a fantastic Hotel, no question. Unfortunately most of the guests with a great lack of behaviour. I shall stay again over night at the highest Hotel in Bangkok and hope to encounter more guests with sel-control

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Pierre V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel, responded to this review, 12 June 2014
Dear Guest,

Thank you for taking the time to share your feedback with us and I am really pleased that overall you have enjoyed your time with us and your comments with regards the service will be share to our management.

We really do look forward to seeing you back again soon!

Yours sincerely,
Asst. Sales Manager (E-Commerce)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 May 2014 via mobile

My girlfriend and I booked the premium deluxe room in the sky zone. The room was old, tattered and had one small window which was basically the old light source in the room. The room had to ceiling lights and was only light up my two bed laps. I requested a new room as was show two other rooms exactly the same. This was my 4th stay at the hotel and would never stay there again.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank jonkieparys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel, responded to this review, 12 June 2014
Dear Guest,

Thank you for taking the time to share with us your feedback here. I'm terribly sorry to hear that our rather disappointing you and I will be sure to share your comment to our management and we are under processing of renovation our room and it will be ready soon!

We truly hope you will return soon as we love to have the pleasure of seeing you as our regular guests!

Yours sincerely,
Asst. Sales Manager (E-Commerce)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bandung, Jawa Barat, Indonesia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 May 2014 via mobile

This hotel quite nice and clean! Also strategic around pratunam area.. Outside hotel so many seller and very near from Platinum Mall, Pratunam Market and also very vey close to Ratchaprarop city line (Strong points). It's so easy to get there from Suvarnabhumi Airport.. breakfast is good enough and it has great view from my window at night

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel, responded to this review, 12 June 2014
Dear Guest,

Thank you very much for taking the time to share such a nice feedback with us! We are very happy to read that you enjoyed to stay with us at Baiyoke Sky Hotel.

We really do look forward to seeing you back again very soon!

Yours sincerely,
Asst. Sales Manager (E-Commerce)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baiyoke Sky Hotel

Property: Baiyoke Sky Hotel
Address: 222 Ratchaprarop Rd. | Ratchathewi, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #294 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Baiyoke Sky Hotel 3.5*
Number of rooms: 658
Official Description (provided by the hotel):
Unique. Playful. Glamorous. Convenient. Soaring 88 stories above the Bangkok famous Pratunam, Baiyoke Sky Hotel, Bangkok offers the dynamic highest views of the city and beyond, while our luxuriously appointed guestrooms offer the ultimate in comfort and serenity. ... more   less 
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Also Known As:
Baiyoke Sky Bangkok
Hotel Baiyoke Sky
Baiyoke Sky Hotel Bangkok

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