Stayed at this hotel for three nights. The hotel is by no means 4 or 5 start standard. It's pretty basic and so is the service. I was directed to the concierge when I asked reception where the nearest metro station is as I wanted to go to the Lumphini Boxing Stadium. The concierge then tried to sell me a ringside seat for 3000 Bhat. When I said I don't need a ticket and only want to know where the metro station is he became aggressive and said I wouldn't be able to find it and should take a taxi for 200 Bhat that he would arrange. I explained that I am capable of finding my way around and only wanted to know where the metro station is as I didn't have a map. He became worse. As I started to walk off he said that if I go outside and do not find a taxi cheaper than his I cannot come back because he will not call a taxi for me. I was gobsmacked. This is an employee of this allegedly 4/5 star hotel. Having said that some of the staff were helpful. It's a shame that there is no consistency in the level of service.
ALSO THERE IS NO FREE WIFI. IT COSTS £2 HOUR EVENTHOUGH THEY ADVERTISE THAT THERE IS FREE WIFI.
- Official Description (provided by the hotel):
- Bangkok Palace Hotel is situated across Makkasan railway station, and minutes from Airport Rail Link - Makkasan Station, Petchburi MRT station, Ploenchit BTS Station, Expressway, and the shopping and eatery district of Pratunam. Families, couples and business executives alike find Bangkok Palace Hotel to offer a wealth of comfort during their stay in Bangkok - the city of angels. Coupling unmatched access to the most-visited Makkasan - Pratunam attractions, Bangkok Palace Hotel is just minutes away from Central World, Siam Paragon, Platinum Fashion Mall, MBK shopping mall, the four-faced Buddha, and much more. ... more less
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