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“Outstanding service” 5 of 5 bubbles
Review of Conrad Bangkok Hotel

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Conrad Bangkok Hotel
Ranked #61 of 849 Hotels in Bangkok
Certificate of Excellence
Kuala Lumpur
Level Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Outstanding service”
5 of 5 bubbles Reviewed 18 July 2011

Right, Bangkok is probably the world's most competitive place for luxury hotels and they're all there to fight for the pedestal. The Conrad is not the Mandarin Oriental or the Four Seasons BUT it is probably the best choice for the business traveller looking for perfect seamless service. Whilst the lobby doesn't impress and is functional at best the rooms leave nothing to desire the club floor is smallish but highly efficient and friendly and facilities such as spa and pool area are top notch. The location is very central in the midst of all the major embassies. However what is really worth a very special mention is the outstanding service we've received from the Chief Concierge Chaturong Siewsutha. Upon our arrival we noticed that the key to one key luggage so to speak (yes, it's always the one where all the crucial female clothing is in) had broken. The concierge didn't only break open the luggage for us with no damage to it a day later he even presented us with a completely new key. All this was done with a smile - seemingly effortless. The chief's dedication reflects on the rest of the concierge crew: They are good humored and highly professional throughout. Excellency at work!

Room Tip: If you have time to go to the club floor go for club floor rooms.
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RatmanKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, 12 August 2011
Dear RatmanKL,

Thank you very much for your opinions of our property and we also appreciate your kind compliments for Khun Chaturong at the Concierge desk.

Hoping you will consider us again when visiting Bangkok.

Warmest regards and until then, Vincent

Vincent Mercurio
General Manager
Conrad Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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saipan
1 review
5 of 5 bubbles Reviewed 13 July 2011

My wife and I were passing through Bangkok on our way to Cambodia and decided to stay a night at the Conrad. We've been in India and Thailand for the past month and this hotel far surpassed our expectations. The service here was, without question, the best I've experienced in any hotel. For example, I called at 1:00 a.m. to complain about a poor wifi signal in my room. Within five minutes (no exaggeration) a staff member appeared at my door and set upu my very own router.

The bed was oh so comfortable and the concierge was also very accomodating. Pricey for Bangkok but if you're on business or just looking to romance your spouse, it's worth every cent! Highly recommended.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank russlorfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, 15 July 2011
Dear Russlorfing,

Thank you very much for sharing your experience and kind comments. Our entire team hopes to welcome you back soon to the Conrad Bangkok.

Warmest regards and until then,

Vincent Mercurio
General Manager
Conrad Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
taipei
Level Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 9 July 2011

Everything is quite good but the only problem is they need to do even better because it's in Bangkok. I also stay at four seasons for another 5 nights. The food and service are nicer at four seasons. But the room is better at Conrad and the shuttle bus to the BTS is convenient.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SeanAndIanAtTaipei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, 12 August 2011
Dear SeanTaipei,

Thank you very much for sharing your experience and have shared your comments with my team for improvements. I do hope you will consider us again when returning to Bangkok.

Warmest regards and until then, Vincent

Vincent Mercurio
General Manager
Conrad Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Ana, California
Level Contributor
202 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 bubbles Reviewed 8 July 2011

I stayed here for one night and was very glad that I did. I was choosing between the Millennium Hilton, which I had stayed at before, and the Conrad. I was unsure about the location since it isn't located on the river, but as other reviews have stated, the hotel has a shuttle to the BTS stop, which is actually a very short walk, but in the heat and humidity, the shuttle is nice to have. We only used the shuttle to get to the BTS and not to return to the hotel because the place where it drops off at the BTS stop isn't very convenient to wait because of the street food vendors. You can also walk to the Sukhumvit shopping area too. From check in to check out, the Conrad really delivered. It is clearly a business hotel and is very luxurious. The staff are all very helpful and nice. I stayed on the executive floor and had access to the lounge. It is very nice and has really nice views. The room was modern but had some classy old-feeling touches like the small couch and table next to the bed. The bathroom is amazing and spacious. The breakfast buffet in the restaurant on the second floor is one of the best I have been to in S.E. Asia and I love breakfast food. The buffet looks small but there is a ton of food with lots of choices of items. I saw the pool area which looked like it belonged in a resort. It is also nice to have the relatively small shopping mall connected to it too. There are lots of restaurant choices and even a Starbucks to get your fix.

Stayed June 2011, travelled as a couple
Helpful?
Thank Dr_Drew2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, 12 August 2011
Dear Dr_Drew2,

Many thanks for sharing your experience at The Conrad Bangkok. I am very happy to learn that you enjoyed your stay with us, and wishing to see you again soon at our hotel.

Warmest regards - Vincent

Vincent Mercurio
General Manager
Conrad Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
1 review
5 of 5 bubbles Reviewed 6 July 2011

This is a fantastic hotel located in in the centre, rooms are very luxury and nothing short of perfection - spacious, impeccably clean, all the toiletries and amenities required.The bed was extremely comfortable,we also thought the bathroom very good .The standard of cleanliness excellent Breakfast was great s,what's a nice experience, included from my hotel voucher also great. There's a lot of choice and delicious food. We spent three nights in this hotel and it was a most pleasant experience. The restaurants, bars and pool area were also wonderfully operated with excellent service and great facilities. Excellent service,helpful staff, comfortable room,good experience, and worth the money.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alej_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, 12 August 2011
Dear Alej_10,

Thank you very much for sharing your experience and kind comments. Our entire team hopes to welcome you back soon to the Conrad Bangkok.

Warmest regards and until then, Vincent

Vincent Mercurio
General Manager
Conrad Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
149 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
5 of 5 bubbles Reviewed 2 July 2011

I've stayed here a few times for business and I haven't come across a better hotel. Everything from the checkin, to the service to the food was all excellent. Executive lounge is also great.

Best part of the hotel - the bathroom !!! Floor to ceiling windows and a view across the city. Great to sit in the bath and watch the world go by. LOL.

It's a bit of a walk to the train station and the main business district but taxis are common and easy to get.

  • Stayed September 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TonyB_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, 5 July 2011
Greetings Tony,

I am really greatful to read your comments and will share with my team. Thank you for your feedback and looking forward to welcoming you back soon to Conrad Bangkok.

Kind regards,
Vincent Mercurio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 14 June 2011

Another great stay at the Conrad Bangkok. Staff provided top tier service, always with a smile and just the right amount of familiarity and formality. While I saw several families there, the focus is on the business traveller with all the associated amenities. Location is key to embassies but near BTS (hotel offers a shuttle) and reasonable taxis are plentiful. Staff is very knowledgable and intuitive. Have tried several others but Conrad always comes out on top.

Room Tip: Book in advance and ask for what you want.
See more room tips
  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Conrad Bangkok Hotel

Property: Conrad Bangkok Hotel
Address: 87 Wireless Road, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Bangkok
#39 Spa Hotel in Bangkok
#46 Romantic Hotel in Bangkok
#47 Family Hotel in Bangkok
#54 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Conrad Bangkok Hotel 5*
Number of rooms: 391
Official Description (provided by the hotel):
One of the world's most exciting and innovative luxury hotels. Located within the stylish All Seasons Place in the heart of Bangkok, and close to the city's major commercial and shopping centers as well as Lumphini Park. Suvarnabhumi International Airport is just a 40-minute drive away. The Conrad Bangkok fuses luxury and technology, artistry and expertise, and presents guests with cutting-edge design, cuisine and service. Our luxurious guestrooms and suites are furnished with beautiful silk and natural wood giving a sense of contemporary Thailand. With hi-speed internet access, stay connected in true style. ... more   less 
Reservation Options:
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Also Known As:
Conrad Bangkok
Bangkok Conrad

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