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Hotel Windsor Suites and Convention
Ranked #204 of 885 Hotels in Bangkok
Reviewed 29 March 2014

We stayed at Windsor Suites when we visited Bangkok for just under two weeks in March of 2014. People at the front desk were extremely helpful and readily arranged for everything we asked for, including internet connectivity for multiple devices belonging to members of the family.

We frequently used the laundry service. My son asked for a newspaper to read over breakfast and the concierge quickly located a copy of the Bangkok Post before our omelets had time to cool.

Housekeeping are efficient and flexible. They were able to accommodate specific requests regarding the rooms.

Having found a suitable place, I would definitely stay here again.

Room Tip: Higher floors have better views.
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  • Stayed: March 2014, travelled with family
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Thank S C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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706 - 712 of 1,691 reviews

Reviewed 19 March 2014

i have stayed at the Windsor Suites a number of times over the last couple years. Since December 2013, i've probably stayed close to 20 nights there alone. While the rooms furnishings may be a little dated (such as a tube TV in the sitting area...etc), the rooms are very big and well laid out. In December, my friend and i shared a room for 10 nights and at no point did we feel that we needed more space.

The Windsor also has a great pool and workout facility. Unlike most hotels, the gym at the Windsor is a proper gym. its a got a cardio area, weights and a spot for people to do yoga if they'd like.

The hotel sits right between soi 18 and 20 off of sukhumvit, within walking distance to the Asoke BTS. Which is great to explore the city and to get to and from the major airport. One piece of advice for travelers to Bangkok, learn to use the BTS. it'll save you tons of money as opposed to taking the taxis which always try to rip off tourists. case in point BTS to airport is probably around 50 baht, taxis outside the hotel quote from 600-800 baht and they won't save you any time really.

i can't speak about the breakfast at the hotel, because there are a couple great little restaurants just outside the hotel which offer very good breakfast at a great price.

it appears that the hotel is doing some updating to another wing of the hotel, so perhaps the dated furnishing will be replaced soon. again, i can't recommend this hotel enough. its in a great location, they always have some sort of deal on their website and the staff is fantastic.

  • Stayed: March 2014, travelled solo
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Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

I was travelling with my wife on our anniversary vacation. stayed 3 nights in Bangkok at Windsor Suites, the overall experience was very good.
the staffs at the various departments that we got to interact with was very friendly and interactive. specially Antonio in Front Office was a great help.
although the breakgast buffet variety should be enhanced and the taste of the food offerd should be checked.
we loved the Swimming pool on 12th floor.
we would like to visit Bangkok again and stay at Windsor Suites again

  • Stayed: October 2013, travelled as a couple
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1  Thank BGanguly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

Rooms are showing signs of ageing. Poor WIFI, Can not get WIFI signals in Bed Room.
Had to wait 20 Minutes for Check In. Average type of room, Nothing to mention except noices from furniture and room doors and wardrobe doors when opened. Wished had stayed at other place.

Room Tip: Choose Room on higher floor above 25th Floor to have better look at city..
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  • Stayed: March 2014, travelled with family
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1  Thank vijayhmehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

Appalling. Reasonable room, shocking staff and attitude. Was silly enough to pay by debit card, which was charged twice. Informed payment refund would be 2-3 weeks!? Rubbish. Absolutely shocking manners from reception staff. Do not even think I will bother with the whole Country again. The worst hotel in the whole of Thailand by a nautical universe.

Room Tip: Choose another hotel. Another country even.
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  • Stayed: February 2014, travelled as a couple
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2  Thank denthecard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014 via mobile

Stayed here 3 nights with friends on a holiday trip. Was not expecting too much but am very pleasantly surprised.
Hotel is clean pool superb and staff all friendly and attentive. Great location too 5 minutes from Asok bts station.

No negatives at all

Stayed: March 2014, travelled with friends
Thank jetsettel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2014

Seeing previous review about Windsor, I thought I had made the biggest mistake to book 3 nights at the hotel. Wanted to dump it and book another hotel, but wife said, let's give it a chance, even after some of our local friends said it wasn't a good hotel. The furniture maybe a little old, but what I can tell you is, we had a very comfortable sleep, the people at the reception were very polite and helpful, concierge was also very very helpful with directions and getting us metered taxis, the breakfast (we bought coupons) was very welcoming and most important, FRESH. We've been to Bangkok many times over, used to stay at 5 star hotels, and I'll say this, the service from the staff at those hotels are no where near Windsor, they went out of their way to help and assist, when we asked about the Palace visit, they called to make sure it was open that day, being a public holiday in Thailand. Pool was beautiful as well, and what I can say is, we will return to stay at the Windsor again on our next trip to Bangkok. You can have the best hotel, with the worse customer service, the best will never be the best.

Room Tip: Personally, good service all round from the staff.
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  • Stayed: February 2014, travelled with friends
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5  Thank MWLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Windsor Suites and Convention

Address: 10/1 Sukhumvit Soi 20 Sukhumvit Road, Bangkok 10110, Thailand (Formerly Executive Club at Windsor)
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#87 Spa Hotel in Bangkok
#151 Business Hotel in Bangkok
#163 Luxury Hotel in Bangkok
Price Range: £27 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Windsor Suites and Convention 4*
Number of rooms: 458
Official Description (provided by the hotel):
Windsor Suites Hotel invites you to explore the heart of Bangkok's vibrant CBD, shopping districts and rich Thai culture. Located on Sukhumvit Soi 20, 100 meters to Asoke BTS Sky-train Station & Sukhumvit MRT Subway station, the hotel features a total of 582 hotel rooms & suites, 23 meeting rooms, several Food & Beverage outlets from international to Chinese & Japanese cuisines, an outdoor swimming pool, a fitness centre and a full service Neva Spa. ... more   less 
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Also Known As:
Hotel Windsor

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