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“Value for money for the space and location.”

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Hotel Windsor Suites and Convention
Ranked #204 of 885 Hotels in Bangkok
Reviewed 6 August 2014 via mobile

I searched for two days to find a good hotel for singapore 50 dollars on the internet and boy was I glad that my choice was perfect.friendly unobtrusive staff.centrally located.had a wonderfull holiday.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Percybhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites and Convention, responded to this reviewResponded 12 August 2014

Dear Valued Guest,

Thank you very much for taking the time and effort to review our hotel in Tripadvisor. We are sincerely happy that you have enjoyed your stay here with us and loved the warm welcome our hotel staff has given you.

Aside from our perfect location, we are sure that your holidays can be even more wonderful by enjoying the facilities that we have to offer. Pamper yourself and indulge in special treatments and massage at the Neva Spa. Stay fit and healthy through daily exercise at the Clark Hatch Fitness Center, plus you can also join yoga and aerobics classes we specially prepared for our loyal customers and members. Our fabulous outdoor swimming pool installed with underwater music will surely make your visit more enjoyable and relaxing.

Don’t miss our special online rates and room packages by visiting the hotel website.

Yours in service,

Gerard Fausto
Front Office Manager

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680 - 686 of 1,691 reviews

Reviewed 6 August 2014 via mobile

Been here several times on business trips. Will definitely be back.

Pros:
- Close to Asoke BTS/MRT stations & Terminal 21 shopping mall.
- Delicious food especially Pork leg ham roast.
- Staff are friendly & attentive.

Cons:
- Not that new hotel (but I don't care)

Stayed: August 2014
Thank Vorasuang_Michael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites and Convention, responded to this reviewResponded 12 August 2014

Dear Valued Guest,

Many thanks for the kind compliments you have given our hotel on your review here in Tripadvisor. We are very pleased to know that you have chosen our hotel as your second home here in Bangkok.

Truly, our hotel’s location is very ideal for tourists and business travelers because we are very accessible to shopping malls and convention centers. Our guest contact personnel are always ready to assist you with all of your needs and we spare no effort to make your stay with us even more relaxing and comfortable.

We hope that you will also get the chance to try and dine at our different restaurants and outlets such as the Golden Palace Chinese Restaurant and the Windsor Terrace. You can also enjoy snacks and drinks at the Pool Bar while relaxing at our fantastic outdoor swimming pool now recently equipped with amazing underwater music.

Currently, continuous hotel renovation is on progress to ensure that our hotel is always up-to-date and to guarantee guest satisfaction with your every visit.
Plan your next visit with us ahead of time by reserving through the hotel website and avail of our special room packages and seasonal promotions.

Yours in service,

Gerard Fausto
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

I am a bangkok very frequent visitors due to business, I've been staying in countless hotels in Bangkok. And this guy is officially in my favorites (come-back-again) list.

The hotel lobby is nice. Fairly crowded hotel from local and tourist, it gives me the feel to stay here and my room is a suite 45sqm with living room spaces.
For usd50/night via agoda, I am nut if it's not in my fav list.

The only 2 small down side of it are 1) bts stations is 15 mins walk and 2) the light in the room is not enough to fairly bright up the room in the evening.

Stayed: August 2014, travelled on business
1  Thank Sean N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites and Convention, responded to this reviewResponded 5 August 2014

Dear Valued Guest,


We would like to extend our sincerest gratitude and appreciation for the kind words your have given our hotel in your review here in Tripadvisor.

We are very happy to know that we are one of your favorite hotels here in Bangkok. Being an all-suite hotel (with spacious living room, bath room and bedroom), we assure you that we can make your every stay with us relaxing and very comfortable. Plus, we recently equipped our fantastic outdoor swimming with underwater music, which will make your visit with us truly memorable and enjoyable.

No need to walk to the BTS station if you wish to go to the city center, that’s because we offer complimentary shuttle service to the Siam Area which will make your traveling more convenient and hassle-free. Your review with regards to the in-room lighting will be taken into serious consideration to ensure the high-quality of guest service we provide to all of our clients.

Aside from Agoda or any other travel websites, please do check our hotel website for special promotions and seasonal rates you won’t find anywhere else. Don’t miss the exclusive packages we have to offer which will surely fit and satisfy your needs.


Yours in service,

Gerard Fausto
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

The hotel is totally outdated. I had a windsor suite on 19. Floor. The room smelled of something really bad - perhaps cigar, I dont know. But it wasn't just the room. All the hallways I have been on so far smell really bad. The furniture must be 30 years old, the same goes for everything else in the rooms, the doors, the bathroom, lamps. Seems like they do not really care about maintenance.

I found a good offer on the internet, and it seems to me, that they have a number of rooms in the corners, that are only assigned to theese offers.

Luckily it wasn't a problem when I asked to be downgraded to a normal deluxe room, since I stayed in one of those in an earlier visit. God must know why I decided to book this hotel again. Perhaps the price.

The internet does Work properly, and you have to login every time.

Also seems like the windows are never cleaned.

Had a flatscreen-tv the first time with lots of channels including internationals. This time a 20 year old tv with half the channels.

Good thing however is the pool and the fitnessroom. The fitnessroom is by far the room with the most machines I have seen so far.

Go there if you just want to stay by the pool, have a cheap hotel and dont really Care too much about the rooms and smell. Or else stay away.

Stayed: August 2014
1  Thank Jan9530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites and Convention, responded to this reviewResponded 5 August 2014

Dear Valued Guest,

Thank you very much for taking the time and effort in reviewing our hotel in Tripadvisor. Please accept our sincerest apology for the inconvenience you had during your recent visit with us.
We truly appreciate getting feedbacks from our hotel guests, both positive and negative, because your opinion matters to us. This way we can further develop our strengths and we can strive harder to improve our weaknesses to guarantee that we only provide the highest quality of service to all of our hotel guests.
We are currently conducting room renovations and furniture refurbishments to ensure that the suites we provide to our clients are always fresh and up-to-date. Our hotel internet service is now being upgraded to make sure you enjoy high speed internet connection. Quarterly general cleaning and continuous daily cleaning service are also being implemented to guarantee hotel cleanliness and sanitation. In addition, we are also upgrading our television sets to LCD TV’s and added more satellite channels for your viewing pleasure.
It’s nice to know that you have enjoyed our fitness center and outdoor swimming pool. We hope that you were able to try the underwater music we recently installed to our fabulous swimming pool.
We would like to hear more from you. Please contact us through the hotel website and we will make sure that we will take the extra mile on your future visits with us.

Yours in service,
Gerard Fausto
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

The hotel is located in a good location, very near to BTS Asok and can access to any where by BTS. The room is clean and huge and free wifi. The hotel area is located at the business center and near by the Department store.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Yupa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites and Convention, responded to this reviewResponded 5 August 2014

Dear Valued Guest,

Thank you very much for the positive review you have given our hotel in Tripadvisor. We truly appreciate the compliments and we hope that your review will attract other tourists in choosing to stay with us during their vacation in Bangkok.

We hope that your tips will help other travelers in getting around the city. Our hotel is indeed very accessible to all tourist spots, shopping malls and conventions centers, that’s because the skytrain and subway line are just minutes away from the hotel by walking.

Plan your next vacation in Thailand ahead of time by booking it through the hotel website to avail special deals and seasonal promotions. Get to enjoy underwater music while relaxing at the hotel’s outdoor swimming pool, which we recently installed to make our guest’s stay more enjoyable and memorable.

Yours in service,

Gerard Fausto
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

The hotel is well located, close to the Skytrain. The rooms are ok, but the breakfast isn't very good. Poor and cold for the price (10€ per personne)The réforme, of you réserve a room for 3 people on internet, you'll have to pay 25€ extra charges (éventuellement of you had paid for all the people !!!) If you need something, it's impossible to speak with the manager, Mrs Supawadee. She doesn't want to speak to the customers !! You can find a nicer hotel for the same price in the same area. WE left after three days. I Will not go back to this place.

Room Tip: You need to be upgraded above the nine floor If you want à new room. Otherwise, the rooms are quite...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank 66Fred66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites and Convention, responded to this reviewResponded 29 July 2014

Dear Valued Guest,

We would like to extend our sincerest appreciation and gratitude for taking the time and effort to review our hotel in Tripadvisor. Thank you very much for the kind compliments and we assure you that your comments and suggestions will be taken into serious consideration to improve the quality of service we provide to our hotel guests.
We sincerely apologize if our guest-contact personnel wasn’t able to accommodate you and assist you with your needs. We assure you that we will take all the necessary actions to guarantee that this incident won’t happen again to you or any other hotel guests.
Though there are several hotels in our area, we are proud to be one of the few hotels that offer a wide array of services and facilities to our hotel guests such as fitness center, spa and massage treatments, bar and restaurants and meeting/convention facilities. We also recently installed underwater music to our fantastic outdoor swimming pool to complete the Windsor experience.
Please do give us another opportunity to show you how much we care for our clients and we ensure you that we will take an extra mile to make your future visit with us more relaxing, comfortable and enjoyable.
Contact us through the hotel website and we’ll be glad to assist you in planning your next visit to Bangkok.

Yours in service,

Gerard Fausto
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Stayed at this property in Dec-12 with my wife! Good specious rooms...very good breakfast... indian food restaurants are just near the hotel. Also metro facility is very near to the hotel & you can roam around the city through Metro.

  • Stayed: August 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank SachinMak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites and Convention, responded to this reviewResponded 29 July 2014

Dear Valued Guest,

Thank you very much for the positive review you have given our hotel in Tripadvisor. We are pleased to know that you have enjoyed your stay here with us.
Our hotel is indeed very accessible to the metro facility and very near to different restaurants and shopping establishments. Aside from the Indian restaurants in our vicinity, we hope that you can try our very own Chinese restaurant, The Golden Palace, or dine at The Windsor Suites Café for international cuisine.
You can also make your stay with us more enjoyable by pampering yourself for a massage and spa treatment at the Neva Spa or unwind at our fabulous swimming pool now equipped with underwater music.
Plan your next visit with us and book through the hotel website to enjoy our seasonal rates and special room promotions.

Yours in service,
Gerard Fausto
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Windsor Suites and Convention

Address: 10/1 Sukhumvit Soi 20 Sukhumvit Road, Bangkok 10110, Thailand (Formerly Executive Club at Windsor)
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#88 Spa Hotel in Bangkok
#151 Business Hotel in Bangkok
#163 Luxury Hotel in Bangkok
Price Range: £27 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Windsor Suites and Convention 4*
Number of rooms: 458
Official Description (provided by the hotel):
Windsor Suites Hotel invites you to explore the heart of Bangkok's vibrant CBD, shopping districts and rich Thai culture. Located on Sukhumvit Soi 20, 100 meters to Asoke BTS Sky-train Station & Sukhumvit MRT Subway station, the hotel features a total of 582 hotel rooms & suites, 23 meeting rooms, several Food & Beverage outlets from international to Chinese & Japanese cuisines, an outdoor swimming pool, a fitness centre and a full service Neva Spa. ... more   less 
Reservation Options:
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Also Known As:
Hotel Windsor

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