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“British Couple July 2013”

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Ramada Plaza Bangkok Menam Riverside
Ranked #144 of 852 Hotels in Bangkok
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“British Couple July 2013”
Reviewed 6 July 2013

A very good and clean Hotel. River Boat service to the mainland was regular and staff often offered a wet cloth and water. WiFi was good room was spacious and well maintained. Overall a pleasant experience at the Ramada Plaza Menam Riverside.Perfect view of the river.

  • Stayed July 2013, travelled as a couple
    • Service
Helpful?
1 Thank Travellondon7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, 18 July 2013
Dear Guest,

Thank you for choosing to stay with us and for sharing your positive feedback on the TripAdvisor.

It is a pleasure to have a nice compliment that we are a very good and clean hotel. I am also delighted to learn that you had a pleasant experience and enjoyed our boat service and a perfect view of the river.

We all look forward to welcoming your couple back again in the near future.

Kind regards,

Klaus Sennik
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,701 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
Date | Rating
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English first
Bunbury
Level Contributor
120 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 July 2013 via mobile

Was quite surprised that this hotel was rated 5*, the hotel was cold and impersonal, seemed to be scattered all over the place. Old and needs an update. The rooms were nice, bed soft and great buffet breakfast. Staff friendly and helpful.

Stayed June 2013
Helpful?
Thank Gypsys40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, 18 July 2013
Dear Guest,

May I thank you for sharing your experience with us. We have taken note of your comments. We always listen to our guests as that is one of the best way to further develop our hotel to better meet the requirement of our guests. Thank you for your nice compliments regarding our rooms, buffet breakfast and our staff.

We hope you will allow us the opportunity to serve you again on your next visit to Bangkok.

Kind regards,

Klaus Sennik
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgium
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 June 2013

Lovely hotel with a riverside location (easy transport per boat). We had a very comfortable room with a view of the river. The restaurant and bar both have riverside views. The food at the hotel was very good. The pool is small but perfect and set in a beautiful garden. The staff were all very helpful and friendly dream riverside location, good food. Can't find anything negative to say about this hotel

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank holidayfanBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, 27 June 2013
Dear Guest,
Thank you for your positive feedback on your stay with us.

We are happy to note that you have had a wonderful experience with us and enjoyed our facilities, especially our restaurants and the swimming pool. Your encouraging comments are indeed a great motivation, and this has been shared with the staff.

We hope to see you again on your next plans to visit Bangkok.

Kind regards,
Klaus Sennik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thailand
Level Contributor
134 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 23 June 2013

from the outside it looks very old but inside perfectly refurbished, well trained staff with reasonable english skills, very good room, even a bit down the road very well connected by boat shuttle and local taxi, 5 min walking distance to one of Bangkok's newest attraction, the Asiatique Riverfront shopping, dining and entertaining complex on historical ground, a must see. for a riverside place absolute value for money

Room Tip: riverside with breathtaking views
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank magmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, 27 June 2013
Dear Guest,
Thank you for your kind words and for sharing your Ramada Plaza Bangkok experience.

We continuously strive to ensure that our guests receive best services and our gracious Thai hospitality at all times.

We are happy to know that you had a wonderful stay with us, and we look forward to seeing you again on your next visit to Bangkok.

Kind regards,
Klaus Sennik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 June 2013

We stayed in this hotel from 2nd June to 5th June. We got a free up gradation to club room with unlimited snacks and drink at evening happy hour. Staffs are excellent. View of the river from room is amazing. Clean hotel with prompt service. Hotel is little away from the city centre but it is not a big issue as taxi is cheap in Bangkok. Hotel runs a free ferry service to nearest rail station upto 11 pm night.

Room Tip: Look for a higher floor and river facing rooms.
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abhijit1971_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, 27 June 2013
Dear Guest,
Thank you for your wonderful reviews of our hotel.

We are pleased to know that you enjoyed our happy hours as well as the attention and service you received from our staff. We are also happy to know that you enjoyed the fantastic views from your room.

Kind regards,
Klaus Sennik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2013

Our group have been stayed in this hotel for 3 nights with 6 rooms. We had the problems since the first check-in. Everyone can't received the room as we reserved or would like to have!. Ex: Some family with the 1 children. they had the room with 2 single (small) bed!. Some family, the parent had the room on the 6th floor, their children must go to stayed on the 14th floor!!. Someone not smoke , received the room with the smoke!!!!!!!!Finally everyone can have our room after midnihjt!!!.

The breakfast was good but...very special for Asain!.
Me and boyfirend had the difficulty to have the breakfast for all 3 mornings of us..as in their list have only 1 guest!!. We explain the the reception since the first day that we were 2. But the day after someone in font of the restaurent can't allowed me entried to the restaurent.. the third morning we still have the same problem.

The room was ok ( ok..). the bath room was very old and dirty!! and need to repair many things!!.


This hotel should have only 2 stars!!!!!. Not 5 stars as showed in front of the hotel or on some other website!!.

I colud say really and very disappionted to been there!.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kanokphatai K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, 27 June 2013
Dear Guest,
Thank you for taking the time to share your valuable feedback on your stay with us.

Your constructive comments have been taken note of and we are pleased to inform that immediate measures had been taken to ensure that these incidents do not happen again.

Please accept our sincere apologies for the unsatisfactory service and attention your group had received during your stay, nevertheless we hope you will allow us the opportunity to serve you again on your next visit to Bangkok.

Kind regards,
Klaus Sennik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 June 2013

Stayed at the hotel 1 night (stopover), breakfast selection was great, friendly staff (specially at checkin with welcome drinks, cold refreshing towels), clean rooms (river view), received complementary evening drinks and hotel-boat-taxi-tickets. Would come again.

Stayed January 2013, travelled as a couple
Helpful?
2 Thank I_Globetrotter_I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, 12 June 2013
Dear Guest,

Thank you for your review on your recent stay with us. We appreciate customers who take the time to tell us how we can better serve them.

Your feedback will be invaluable as we formulate ways to ensure we deliver good service that our customers will love, come back and tell everyone they know.

It was a pleasure reading your comments about our friendly Staff.

We hope you will give us another opportunity to serve you.

Kind Regards,



Klaus Sennik

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Bangkok Menam Riverside

Property: Ramada Plaza Bangkok Menam Riverside
Address: 2074 Charoenkrung Road, Bangkok 10120, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#116 Family Hotel in Bangkok
#121 Romantic Hotel in Bangkok
#124 Luxury Hotel in Bangkok
#165 Business Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ramada Plaza Bangkok Menam Riverside 4*
Number of rooms: 525
Official Description (provided by the hotel):
The luxurious Ramada Plaza Bangkok Menam Riverside is located on the eastern bank of the city's legendary Chao Phraya River. This delightful property sits on an expansive 3.5 acre plot with an impressive 220 metres of exclusive river frontage. The Ramada Plaza Bangkok Menam Riverside offers magnificent panoramic views of the river and the Bangkok city skyline. Situated close to Bangkok's Central Business District (CBD) the hotel enjoys easy access to all business, entertainment and shopping zones by BTS SkyTrain, Chao Phraya Express Boat and the inner city Bangkok Expressway. Asiatique, the region's largest night bazaar, is just a leisurely five minute away but guests may also take advantage of the hotel's complimentary Tuk-Tuk shuttle service. The hotel provides frequent, complimentary shuttle boat services to the nearby Saphan Taksin SkyTrain station. From here it is just five stops to Siam interchange which sits adjacent to major shopping malls such as Siam Paragon, Central World and MBK. The 525 well-appointed Thai-deco inspired guest rooms and spacious suites are furnished tastefully and equipped to meet the needs of today's business and leisure travellers. Choose from a broad selection of luxury room types - from comfortable Deluxe Rooms, Grand Deluxe Rooms and Plaza Suites to spacious Terrace Suites. The hotel's Presidential Suite, with terrace and outdoor Jacuzzi, represents the ultimate in riverside accommodation. Dedicated non-smoking floors as well as 'special needs' accessible guest rooms for the elderly and for the physically challenged are also available. For a memorable culinary experience, guests may choose from one of the hotel's four outstanding, individual restaurants. Lighter snacks and refreshments are available by the outdoor pool and in the lobby lounge. The hotel's Massira Wellness & Spa offers a wide range of massage, beauty and wellness treatments for local and international guests. The Ramada Plaza Bangkok Menam Riverside is one of the city's most popular MICE venues for business and social gatherings. The 22 function rooms are fully-equipped and the two spacious ballrooms together accommodate up to 1,000 guests in banquet style. The stand-alone Menam Seminar & Convention Hall, which seats up to 600 guests theatre-style, is also a popular choice for social and business events. The hotel's ongoing commitment to Corporate Social Responsibility, energy management and environmental conservation has been recognised locally and internationally with many awards. ... more   less 
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Also Known As:
Ramada Plaza Menam Riverside Hotel Bangkok
Ramada Hotel Bangkok
Plaza Menam Riverside Ramada

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