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“This is the place to be!”

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Shangri-La Hotel,Bangkok
Ranked #18 of 858 Hotels in Bangkok
Certificate of Excellence
Fleet, United Kingdom
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“This is the place to be!”
Reviewed 11 August 2012

We stayed in the Krungthep wing with two other couples and the staff, facilities and overall experience could not have been better. Every single one of us were in awe every moment that we spent there. The Krungthep wing , like the Horizon rooms are a little more expensive but if you can stretch to it, don't give it a second thought. If getting a complimentary cocktail brought to your room early evening by your own personal butler along with a plate of delicious canapés to set you up for the evening ahead sounds good to you then look no further than here. We've left with memories that we will hold close to our hearts thanks to all the wonderful staff. Next time we're in Bangkok, we won't consider nowhere else! Thank you!

Room Tip: The Krungthep wing affords you a view of the river with your own balcony.
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  • Stayed July 2012, travelled with friends
    • Value
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Helpful?
2 Thank Butangkawi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Stockholm, Sweden
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 August 2012 via mobile

Nothing less than a perfect hotel. Good location just next to the river and next to the sky train station. I would say its one of the best hotels in Bangkok. The rooms are renovated and big. With a view over the river the rooms get a 5/5. The pool area is also renovated and also gets a 5/5. The only down side is at high season there is hard to get a sunbed. The service is amazing, nicer and more helpful staff is hard to find. A great hotel in total that's gets 5/5 every day of the week. I have stayed here five times and I would never heaitate to go back!

  • Stayed December 2011
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank experiencedtravelIer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flagstaff, Arizona
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 August 2012

Wow. This hotel experience literally took my breath away. The only other hotel that comes close was the Dussit Thani's Rattanakosin suite. But the Shangra-La wins the overall experience without even breaking a sweat. I've stayed in 5 star hotels all over the world. Thailand. USA. Mexico. Canada. Japan. Taiwan. The Shangra-La is a MUCH better value and provided an overall experience that absolutely left the competition lightyears behind.

Our in-residence butler, Phillips, is a big part of what made our experience. Everything from travel assistance to happy hour drinks to advice about tours and culture -- Phillips was always there to help us with a beautiful Thai smile on his face. He was, as they say in America, the icing on the cake! He took our experience over the top from being just a great hotel experience to being a personalized adventure where every whim and need was perfectly catered to.

If you ever stay in the Krungthep Wing, I strongly recommend that you request Phillips by NAME personally. He will make your experience one that you will never forget.

I hope to stay at this hotel on EVERY visit that I make to Bangkok from now on. It really makes a world of difference. The spa is world class. The food is some of the best in Thialand. The facilities are fantastic. The river location makes getting around even easier than the BTS because you can take water taxis. I wish I could find ANYTHING to complain about, but the honest truth is that I can't. I have absolutely NO complaints -- only compliments.

I saw that they also offer serviced apartments. While I may not be in the market for housing in Bangkok right now, if I ever am, I am absolutely going to look into an apartment at Shangra-La and request that Phillips be our butler. I really can't praise Phillips highly enough. Nothing we requested was ever a problem, even when we thought that maybe we were asking too much!

I LOVE THIS HOTEL!!!! IT IS TRULY PARADISE!!!!!

Room Tip: If you can afford it, the Krungthep Wing will provide an experience that you will never, ever forget...
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  • Stayed August 2012, travelled with family
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Helpful?
2 Thank Flagstaff928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 August 2012

Firstly I must state that there are two sides to this property and we stayed in the Krungthep wing overlooking the river. Having arrived at the other part of the hotel, we were whisked away in a late model BMW and taken to the correct place. The staff were very welcoming and professional.
Our room overlooking the bustling and colourful river was beautifully appointed. Inclusions of internet, afternoon tea, free alcholic beverages and delicious snacks during happy hour (5.30 - 7.30 each night), free soft drinks in mini bar, free pressing for 2 garments per person, a delightful butler like Emmy to make you feel even more special and more importantly with the ability to make reservations or phone calls for you in Thai, very helpful. Thai restaurant has a delightful river setting. We will definately stay there again on future trips to Bangkok.

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
2 Thank kduce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Ireland
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed 7 August 2012

We had a booking for a Horizon Club room but were upgraded to a balcony room on the 21st floor as the hotel was aware that it was our 25th Wedding Anniversary. There was also a welcome letter and some chocolate designs from the chocolate boutique on the lobby level.
Normal high standards for the Shangri La brand. The beds and pillows are always a treat to sleep on.
Horizon club lounge on the 24th floor was very good and the service was 1st class.
Breakfast in Next2 was always superb with the biggest range of foodstuffs you could imagine.
All of the staff were very well trained and could not do enough for you, and always service with a smile.
I would highly recommend this hotel.

  • Stayed July 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, Scotland
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 August 2012

For our second trip to bustling Bangkok we decided to stay at the Shangri La. From the outset we loved it. We had prebooked Horizon Club access which allowed us to check in from our room. Some reviews have commented unfavourably on the attitude of the reception staff, but this was certainly not our experience. Without exception we found them to be polite, helpful and considerate. Our executive suite was superb. The views could have been better, but that wasn't an issue. The rooms were large & well appointed, with fresh fruit & toiletries daily. We couldn't fault them.

We were very impressed by the Horizon Club on 24th floor. We received complimentary drinks (beer, wine, cocktails or soft drinks) and snacks, which varied nightly. The service in the Horizon Club was impeccable.

The Shangri La is very centrally located, just a few minutes walk to the Skytrain station or the ferries which run up and down the Chao Praya river. If you can put up with the heat and traffic, it is also only about 20 minutes walk to Patpong market with its dubious delights. Stand by for some pretty constant badgering from taxi & tuk tuk drivers if you walk out of the hotel - they are persistent but polite.

We didn't use the riverside pool much, but when we did, it was worth it. Staff there are like those throughout the hotel - polite & willing to help. The outdoor bars are fairly expensive, but are a tropical treat, particularly on the warm Bangkok evenings. We particularly enjoyed the breakfast buffet, it was nothing short of world class, with high quality breakfast foods from all over the world to cater for all tastes. Let's face it, anywhere that serves curry for breakfast must be good.

Overall, this was a beautiful, classy hotel whose staff are a real credit to it and help make it a highly pleasurable experience.

Room Tip: River view rooms are quieter with a much better view.
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  • Stayed July 2012, travelled with family
    • Location
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Helpful?
1 Thank KJS2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UAE
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 August 2012

From the moment we were picked up at the airport, the staff at this hotel went out of their way to make us feel at home. The rooms were great and my daughter still talks about the amazing swimming pool. We enjoyed the free boat transfers to various stops along the river. We stayed Here for two nights before travelling further inland and then returned after a week. It felt good to come back and once again, the service was excellent. We were able to check in early on both occasions and check out late on our last day in Bangkok. We received complimentary chocolates for the kids from the hotel which we thought was a nice touch. The hotel conveniently located near supermarkets, markets, a Sky Train station and a ferry taxi stop.

Room Tip: The family rooms are very spacious and the 4 of us slept quite comfortably. Horizon club rooms have...
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  • Stayed July 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel,Bangkok

Property: Shangri-La Hotel,Bangkok
Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bangkok
#10 Business Hotel in Bangkok
#12 Family Hotel in Bangkok
#12 Spa Hotel in Bangkok
#17 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
Official Description (provided by the hotel):
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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