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“Usual Shangri La excellence of service and friendliness .”

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Shangri-La Hotel,Bangkok
Ranked #21 of 891 Hotels in Bangkok
Certificate of Excellence
Reviewed 1 October 2013 via mobile

Greeted at the airport shangri representative whisked away Merc S Class. Check in with ease.Upgraded river view balcony room.
Exquisitely furnished room spotless. Breakfast 5 star +. Staff from concierge to cleaners & house keeping excelled.
Have travelled to Bangkok several times will definitely make Shangri La home again next visit.
Hospitality industry is a very tough gig this hotel comes out ahead of the rest congratulations.
Bazzaboy 66

  • Stayed: September 2013
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1  Thank bazzaboy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,295 - 4,301 of 8,740 reviews

Reviewed 1 October 2013

My husband booked 2 nights in the Krungthep Wing - what a delight. Fabulous room with great balcony views of the river (so beautiful at night). The afternoon tea and, later, canapes and cocktails and the impeccable service kept us pretty much in the hotel! This of course means we need to return to do the sightseeing bit.

  • Stayed: September 2013, travelled as a couple
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1  Thank denise247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

I had a fantastic stay at this hotel. It is exquisitely ornate, luxurious in every sense, and the room I stayed in was very well decorated and amenities far exceeding my needs and caprices. The hotel is located on the riverside, which guarantees several excellent views of Bangkok and an opportunity to take a boat ride to any of several close attractions. The singer at the lobby bar was nothing short of phenomenal. Despite the excellence of the hotel in the luxury of its decor, general ambience, and proximity to several attractions, I have to say that the highlight of my stay was the utterly amazing service I received while at the Bangkok Shangri-la. The staff at the Horizon club were attentive beyond belief and consistently catered to every one who stayed there with matchless attention to detail. I almost never had to ask for my usual breakfast items. They were always ready, and the staff were constantly interested in my wellbeing and offered helpful suggestions on what to do within the city. I specifically have to call out Pae for being truly outstanding. The other horixzon staff member that comes to mind is "Care", who did a grand job, and is very appropriately named. These folks and all the other staff members at the Horizon club were amazing! I will not hesitate to stay at the Shangri-la the next time I am in Bangkok. Quite honestly, I will go to Bangkok just to stay at the Shangri-la!

  • Stayed: September 2013, travelled solo
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1  Thank Ojay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

We stayed at this hotel for a few nights at the end of a trip around Northern Thailand. Our room was in the standard non-Krungthep wing but was beautiful. We paid the extra for a river view room with a balcony and having such a great view and a balcony to sit on was well worth the extra money.

The hotel is near a public MTR station, which can be accessed by walking through to the Krungthep wing.

We did not eat dinner in the hotel but the breakfast was an excellent buffet style arrangement. The main pool is quite small but was certainly not chaotic.

The hotel smells beautiful in all communal areas and the staff were hospitable and professional. We particularly appreciated the ability to be able to check in early after arriving in Bangkok by sleeper train and the use of a room to get changed in before we headed to the airport at the end of our stay.

Room Tip: We enjoyed having a balcony and river view.
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  • Stayed: March 2013, travelled with friends
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2  Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

We have stayed at Shangri_la, BKK several times over the years and returned in March where we stayed in a balcony room at the Krungthep Wing. Check-in was smooth and we had a nice room on a higher floor as we had requested by email. However the great part is the seperate pool with free soft drinks (and they actually ask what you want every half hour), the afternoon tea with delicious sandwiches and cakes. Also - pre-dinner drinks with appetizers are very nice. Will definately return - but only if we can stay at the Krungthep Wing.

  • Stayed: March 2013, travelled as a couple
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Thank Hanne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

We find the Shangri La Hotel extremely comfortable. The staff are so attentive and friendly. Nothing is too much trouble. Good value is the Horizon Club where you can eat breakfast in peace overlooking the superb view from the 24th floor. During the day you can partake of coffee or tea and small snacks. The best thing are the fantastic canapes in the evening accompanied by either campari and orange or wine etc. and watch the darkness suddenly come upon the river. Illuminated boats ply backwards and forwards and you can look across to the Peninsula Hotel opposite and various restaurants and hotels lining the river. The rooms are so comfortable and well-lit and the beds fantastic with a downy cloud of a duvet to cover you!! Beautiful pillows and an excellent shower. There is hardly anything to quibble about!!
The Italian restaurant, Angelini, is superb and you can dine on authentic Italian food with a chef from Le Marche in Italy. Pizzas too. The dessert was amazing.
Next2 beside the river is also a good restaurant with a la carte or buffet. There is a Chinese restaurant we haven't tried too. However, the Thai restaurant 'Salathip' was unfortunately dreadful despite being a beautiful romantic restaurant alongside the river with delicate Thai dancers moving amongst us. Very disappointing. There is a good swimming pool with attentive staff to bring you cool towels and cold water plus a poolside menu. A shuttle bus takes you to the shopping malls.

Room Tip: Any on the club floor ..we were in 2231
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  • Stayed: September 2013, travelled as a couple
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1  Thank Maturity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

My wife and I stayed for two nights in Horizon Club room. We were very pleased to be located on 25th floor (top) in a lovely room overlooking the river. The pre dinner drinks were good, but would have liked a choice of wine rather than red or white. The food that was given with this was excellent, truly 5*. We are staying at the Shangri La in Cairns in February and have today upgraded to the Horizon Club there, on the strength of this.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with shangri-la.com
1  Thank Stewart_Tauber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel,Bangkok

Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bangkok
#10 Business Hotel in Bangkok
#12 Family Hotel in Bangkok
#16 Spa Hotel in Bangkok
#20 Luxury Hotel in Bangkok
Price Range: £141 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
Official Description (provided by the hotel):
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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