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“A short get away”

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Shangri-La Hotel,Bangkok
Ranked #18 of 879 Hotels in Bangkok
Certificate of Excellence
Reviewed 6 December 2013

I stayed for three(3) nights at the Shangrila Bangkok Horizon Club room with my two(2) teenage boys. I am thankful that the protest I read on the news largely did not affect this part of Bangkok. My only encounter with the protest crowd was on Dec 4 very briefly at the MBK BTS station where I heard loud chanting of some kind on the street. We quickly left on the train and there after is mostly peaceful.

This hotel is generally good but when compared to other Shangrila and Kerry Hotels Horizon Club rooms in nearby regions like Manila, HK, Beijing, Shanghai, etc. I find the interior of this hotel dated and missing a couple of items like fax/copier machine and daily change of fruits.

The Horizon lounge afternoon tea and cocktail spread could be better. I find the food spread very limited unlikely excellent spread offered at Shangrila makati. The breakfast spread is average nothing special. I recommend the hotel go take a look at Shangrila Shanghai...excellent spread and one will not get tired even after a week stay.

One thing that stands out is the Chi spa...the best among all the other Chi spa I visited.

I think Shangrila Bangkok has a lot of potential to be the very best. Given the excellent location, well connected to BTS station, etc....hope to see some improvement before I return.

Stayed: December 2013, travelled with family
1  Thank cokezero100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangri-La_Bangkok, General Manager at Shangri-La Hotel,Bangkok, responded to this reviewResponded 9 December 2013

Dear Cokezero100,
Thank you for choosing Shangri-La Hotel, Bangkok and your kind words on CHI, The Spa. I was pleased to read that you enjoyed your overall stay with us although our food service and room decor has fallen short of your expectations Your comments are taken in a constructive manner and effort is being made by those responsible to ensure repeat occurrences are prevented.You may contact me at kieran.twomey@shangri-la.com for any assistance required.

Best regards,
Kieran Twomey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,882 - 3,888 of 8,394 reviews

Reviewed 5 December 2013

We stayed three nights from 2nd Nov 2013 in the Krungthep Wing of the Shangri La. Everything about our stay was excellent. Our room, the building, the grounds, the staff and the meals were all flawless. Breakfast, afternoon tea and cocktail hour were all incredibly good. Our balcony had a breathtaking view of the river. The hotel is ideally situated for getting around Bangkok, being only a couple of minutes away from the public river bus pier and the Skytrain platform. In such a busy city, that is a very important advantage over other Bangkok hotels! There was not a single disappointing member of staff - they were all so polite and professional, and provide amazing service. Our thanks go to all of them for making our stay so memorable. The Shangri La Krungthep Wing is a very classy place and we would definitely stay there again.

Room Tip: The higher floors of the Krungthep will afford the best panoramic views of the river.
  • Stayed: November 2013, travelled as a couple
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1  Thank egdels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

This hotel met our expectations of a 5 star hotel - service was good, buffet at breakfast had a very wide and good selection. It can get busy at times and this was a little jarring for me (we had stayed at a sister hotel which was a little more quiet) but that is not the hotel's fault. To avoid the traffic we took the BTS around Bangkok - it is a short walk away - kids above 5 will do the walk easily.

Room Tip: Get a river view room.
  • Stayed: November 2013, travelled with family
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1  Thank BenLYK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

We spent two nights recently. And we loved it!! Upgraded at our expense to the Horizon Club Floor, which allows you free drinks and canapes from the 25th floor from 5-7 pm. The service is amazing- the rooms and the view (riverside) fantastic. When on Horizon floor, do not go for the breakfast there but down to the sumptuous buffet at Next2 restaurant instead. Location is top!

  • Stayed: November 2013, travelled as a couple
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1  Thank TrofiTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

Stayed for a few nights in November. This was the first visit to this hotel and it won't be the last. Everything was flawless - well appointed room with a great view of the river, excellent food at both Café 2 and the in house Thai restaurant, coupled with super service throughout. It really was perfection. Add to that convenience for the local ferries and Skytrain and you couldn't reasonably ask for more

  • Stayed: November 2013, travelled as a couple
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1  Thank Threeblondesandboss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

I love everything about this hotel, down to "hello Miss Moorshead" when calling the front desk or room service.
Great hotel with a great location, easily one of the best hotel experiences in Bangkok.
Had the Surf and Turf buffet and it was pricey, too pricey for the food but the singer was amazing and more than made up for the lack of tasty food.
Room service was amazing and very reasonable on price. Had the phad Thai and the muesli, both were great.
I also liked how the doormen spoke to the cabs and made sure that we were safe and not going to be given the "no meter" line most cabs give you when in Thailand.

  • Stayed: November 2013, travelled with friends
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1  Thank Christina_Moorshead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

Stayed at Shangri-La in end of october. Booked a suite which included access to club. Also booked airport transfer with Mercedes S-class. Absolutely worth every penny. Lovely staff, lovely hotel, lovely breakfast, lovely club service. Truly Thai hospitality. Have stayed in many 5 star properties around the world, but this hotel experience was absolutely the top of them all. You will never regret staying here. Will come back again and again.

  • Stayed: October 2013, travelled with friends
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2  Thank DK-Desi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel,Bangkok

Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Bangkok
#10 Romantic Hotel in Bangkok
#12 Family Hotel in Bangkok
#12 Spa Hotel in Bangkok
#17 Luxury Hotel in Bangkok
Price Range: £120 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
Official Description (provided by the hotel):
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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