The hotel, grounds and rooms are beautiful as you would expect from a Shangri La. Between being a riverfront property and its convenience to the tour boats, there is truly nothing more to want from a location in Bangkok. We did not have time to enjoy the pool but it looked amazing. The outdoor lounge areas are a great place for a relaxing drink by the river & the breakfast buffet was extremely varied and delicious. The service here is what made our experience even more special. We somehow screwed up our reservation and booked a day earlier than we should have. Not only did the hotel accommodate us with a room, we got the river view we wanted & they did not hit us with no-show charges. Then when we checked out, we were nervously waiting outside for our hired car to take us back to our cruise ship by a certain time & it was about 20 minutes late. Just as the front desk was about to make new arrangements for us - the super-friendly bellhop, who originally helped us to our room when we checked in, came running outside to tell us that our driver was waiting for us inside the lobby the entire time. We were very impressed that in a busy hotel. this gentleman was observant and caring enough to piece the situation together.
Overall this place is an even better value than we expected and we will make it a point to stay here again.
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more less
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- Also Known As:
- Shangri-La Hotel, Bangkok Hotel Bangkok
- Shangri La Bangkok