The Shangri-La is in a great location, next to the river and handy for the skytrain. On arrival we were pursuaded to upgrade to the Krungthep wing. Whilst this worked out to be good value - we more than made up for the cost by making the most of the breakfast, afternoon tea and cocktails which were included, I don't think the Krungthep wing was as nice as the main part of the hotel. The receptionist was somewhat economical with the truth when we asked her questions. Which had the nicer pool? According to her they were both very similar, but the Krungthep pool was tiny and completely shaded by trees. Which had better rooms? The Krungthep rooms were large and were re-modelled. Whilst our room was a good size, the furniture was dated and had definitely not been re-modelled. I think we would have still taken the upgrade there for all the extras, but it would have been good to get a more objective comparison. The Krunghtep wing was at least very handy for the skytrain and boat service, and it was a very short walk through the grounds between the two.
Overall, service at the hotel was great, with staff very friendly and helpful, and it really was a lovely oasis by the river. Pool staff could have been a bit more on the ball with regards to empty sunbeds. There were plenty that looked like people had gone and just left their used towels behind, but the staff said that they didn't know if they were in the pool or were coming back so couldn't let us use them. After a couple of hours they eventually cottoned on that maybe they were empty after all.
The spa was gorgeous and I would highly recommend a treatment - the hot stone massage was sheer heaven. Breakfast in the Krungthep wing had a fairly small buffet, but you could order hot items such as bacon and eggs. Afternoon tea was served early enough to be a late lunch, although I preferred the service I've had in other Shangri-las where the afternoon tea was served to you on a cake stand, rather than it being a buffet (particularly as the savoury items seemed to disappear in seconds).
Overall, the Shangri-la is wonderful if you want to explore the historic temples and river area. Getting around to other parts via the skytrain is relatively easy, but the traffic in Bangkok, particularly when we were there in the lead up to the shutdown, meant that travelling around by taxi was a slow ordeal.
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more less
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- Also Known As:
- Shangri-La Hotel, Bangkok Hotel Bangkok
- Shangri La Bangkok