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“Paradise in Bangkok” 5 of 5 bubbles
Review of Shangri-La Hotel,Bangkok

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Shangri-La Hotel,Bangkok
Ranked #18 of 849 Hotels in Bangkok
Certificate of Excellence
London, Canada
Level Contributor
120 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Paradise in Bangkok”
5 of 5 bubbles Reviewed 16 July 2014 via mobile

This is my first trip to Bangkok and I stayed here on the recommendation of my local business associates. Everything has been outstanding from the room with balcony overlooking the river, to the delicious breakfasts, and the attention of the staff across the property. The amenities are very good as is the gym - which opens at 5am for those of us on a work schedule. I would love to bring my partner here as the oasis from which to explore Bangkok - absolutely excellent.

Stayed July 2014, travelled on business
Helpful?
Thank Janice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,769 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,811)
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English first
Athens, Greece
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

Everything in this property is fine.
From the smooth check in up to the service on the swimming pool or the restaurant.
I tried the traditional Thai and was very good....and moderately spicy...for the foreigners..
Rooms spacious and definitely worth to choose a river view room,as the other side you see the third world houses of Bangkok....
Spa also was a very nice experience .Professional and very efficient .
Everything is possible in this property,as the service is outstanding.
Worth to stay

Room Tip: River view,avoid the back site
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  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PLSPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 13 July 2014 via mobile

We stayed 5 nights in a suite located in the Krungthep wing. The accommodation is splendid and service level is excellent. Staying in the Krungthep wing grants access to the Horizon Club, which is great for late afternoon cocktails. I had the feeling of being in an exclusive location. I highly recommend The Chi spa. Dinner at the Thai restaurant is good but not at top, as well as the river dinner cruise. I recommend going outside for dinner, for instance at the Issaya restaurant in the city which provides excellent Thai food.

Stayed July 2014
Helpful?
1 Thank Remi_Sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
5 of 5 bubbles Reviewed 13 July 2014

Received faultless service from all staff, have never been treated so well- if we needed anything at all only had to ask once. The room was very luxurious and serviced daily. Perfect location, close to transport, shops & restaurants. Hotel amenities outstanding....many restaurants within hotel with quality food and choice. Resort pools with personal poolside service. Nothing negative about Shangi la Bangkok, highly recommend and looking forward to staying with them again & again.

Room Tip: Ask for room on high floor away from bridge...perfect!
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Peter-raelene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
127 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

This hotel is an icon within the city of Bangkok, while I only stayed for 3 nights I was so impressed by the Thai hospitality, the service and amenities. Located in the heart of the city and along the banks of the river I would have to say the river does give off a foul smell at times and is not nice to look at but within the within the boundaries of the property it couldn't be nicer. After a long 21 hour flight we were made to feel at home and loved our stay

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangri-La_Bangkok, General Manager at Shangri-La Hotel,Bangkok, responded to this review, 17 July 2014
Dear Edward C,

Thank you for taking the time to review us on TripAdvisor.

I am happy to read that you had a wonderful stay with us but the river failed to impress you of the same. You will be happy to hear that a big part of our community service responsibility is cleaning of the Chao Phraya river. Which is being done yearly. Please do not hesitate to contact me at ed.brea@shangri-la.com if I could be of further assistance.

Kind Regards,

J. Edward Brea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Amazing hotel staff was great all of them reception,lobby welcomer etc.i believe i was upgraded the room was outstanding spacious and great view
Great facility and great people in pool and gym

very recomendded and one the best hotel in bangkok

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aldo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2014

This was our first trip to Thailand and we were recommended by a friend to stay at the Shangri-La. What an excellent recommendation. The staff could not do more to enhance our stay there. The hotel is well located next to the BTS station and pier for public/tourist boats. Local restaurants are within walking distance.
As a seasoned traveler and staying in 5* hotels, the room itself was beautiful and well appointed. We had a large suite with a foldaway bed for a teenager in a separate lounge area. The bathroom was very spacious with an excellent selection of amenities.
We stayed on the Horizon Club level and the Club Lounge was such a treat. We had breakfast there every day, as well as afternoon tea and cocktail hour with canapes (which is all included in the Horizon Club rate).
The General Manager, Ed Brea, runs an excellent operation, over 800 rooms and suites and still made time to come over for a chat.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Poppy_in_CapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel,Bangkok

Property: Shangri-La Hotel,Bangkok
Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bangkok
#10 Business Hotel in Bangkok
#12 Family Hotel in Bangkok
#13 Spa Hotel in Bangkok
#17 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
Official Description (provided by the hotel):
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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