I can't complain about the cleanliness or the comfort- these were acceptable, but given the price paid, this was a basic expectation. Overall, the SL was lacking in basic services (free airport pick-up, welcoming token etc.) and personal attention, which are de rigeur in smaller, even cheaper hotels in Thailand. The SL is also fairly devoid of any Thai flavor in decor, manner or service, and not exceptional in itself to make up for the total lack of style or character.
A good antedocte are the offerings at the 3 in-house restaurants. Guests are offered a choice between American, Chinese and Italian cuisine while dining at the Shangri-la- in Thailand- a country renowned for its food. This is indicative of what one can expect from the SL experience- basically, its great for people who want to stay safely in their comfort zone while abroad (removed from most things local) and who are willing to pay to do so. I find it bewildering that tourists would stay at a hotel like the Shangri-la.
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more less
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- Also Known As:
- Shangri-La Hotel, Bangkok Hotel Bangkok
- Shangri La Bangkok