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“Not so bad”

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Maruay Garden Hotel
Ranked #724 of 866 Hotels in Bangkok
Ha Noi, Ha Noi, Vietnam
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not so bad”
Reviewed 14 May 2013

I stayed in this hotel only 2 nights. It's a very large hotel with hundreds rooms. The staffs are very friendly, they are ready to help you anytime. The room was good, clean and quiet, I didn't like the shower but it's still ok. The breakfast was good, there were many thing to choose.
It's good in its value.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hai N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
Exeter, United Kingdom
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 February 2013

I stayed in this hotel while hosting a workshop at the nearby university, and was a bit concerned by previous reviews. I have to say that I was pleasantly surprised by what this hotel had to offer (it's amazing what low expectations will do).

It is true that the rooms need a bit of updating (a bit of peeling wall paper, but nothing a lick of paint wouldn't fix). Those reviews which have stated their room had broken light fixtures probably didn't figure out the very complex centralized light switch panel by the bed (which also controls the TV, air conditioning and alarm clock). I had thought my bedside lamps were broken, but after a few minutes of fiddling with this panel, I managed to get them working (same goes for the TV).

The breakfast was very nice, and offered both continental and asian style breakfasts. Do not forget/lose your breakfast vouchers, as they will not let you into the restaurant without them!

The internet is a little bit dodgy and doesn't work all of the time (it is wifi in the rooms). Also, while most of the staff are as helpful as possible, there is a very large language barrier in that most of the staff know very little English (this proved difficult when a friend lost their pink stuffed gorilla....try explaining that in Thai!).

The pool/spa were much better than we were expecting (but again, our expectations were quite low). We were told the pool was closed the first day and that it would be open tomorrow, but the pool was also "closed" the next day as well. We went to the pool anyways and had a swim, as it was clear they simply hadn't prepared for the high season yet (i.e. no sun loungers, but these were set up the next day we went to the pool).

The hotel is quite a ways away from the main tourist attractions, but is perfect if you're needing to visit the university. If you are wanting to go into town from here, you can either catch a cab to the nearest BTS station (about 75 Bahts to the station, then 35 Bahts on the BTS to town), or catch a cab all the way into town (approx. 150 Bahts to the Grand Palace). Be wary of cab drivers who do not use their meter, as they will rip you off! Instead of negotiating a fare, ALWAYS make them use a meter!

Overall, this hotel is quite basic, but was definitely better than I was expecting based on previous reviews.

Room Tip: As mentioned in previous reviews, try to get on floors 7, 8, or 9 as these are executive floors.
See more room tips
  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 December 2012

I had a meeting at the above university and had to stay at Maruay. After reading reviews about this hotel, i was quite dissapointed about my booking.
In fact, my stay was quite pleasant, and the hotel was very decent and fine if I consider what I paid for this stay. The hotel has real signs of aging, but it is very clean, and the personnel very kind , but unfortunately not easy to communicate in English. Ms Siwarin always willing to help. The breakfast was good, but the same for every day of my five day stay. The area is a typical busy suburban area of Bangkok, with all services available including suprmarket (7/11), dentist, restaurants / streetfood, transport. Various busses (26,524,39,59,503) outside the hotel can take you to BTS terminal that goes right into Pentagon shopping / Siam square / central Bangkok for about 2 Euro one way from Hotel. The hotel massage/ spa which is located outside the hotel by the parking lot is not recommended. Try however 'Ban Chomnard Spa' about 30 meters in front of the Hotel for a wonderful Thai massage experience for only 200 Baht/5 Euro/hour!! - (no nonsense real massage).
I always judge hotels according to the money I pay for , and this is a good value for money if one chooses this area to stay.

Room Tip: Ask for a room at floors 7,8,9 which are the executive floors.
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicholas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saumur, France
Level 5 Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 October 2012 via mobile

I think that this hotel is ok for the Uni, but if you are not going there, well, go somewhere else. It's rather in need of an update as noted in some of the other reviews. The rooms are ok (level 2 star I would say). The breakfast is ok too, but nothing special really. We were meant to stay for 3 nights but as my meeting had finished, we moved to another hotel in the centre. Be aware that the massages next to the hotel are not just that but if you decline the offer, there is no problem, just can be bit shocking if you are not used to this kind of thing.

Stayed October 2012, travelled on business
Helpful?
Thank Emma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuching, Malaysia
Level 5 Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 16 October 2012

Maruay Garden is about 30-45 minutes from Suvarnabhumi Airport in moderate traffic. It costs about 385 baht to get there (~USD10), including highway tolls (you pay for this yourself). Make sure the taxi meter is on. Taxis are aplenty at Level 1 of the airport. It's directly opposite Kasertsat University, if the taxi driver is in doubt.

It's a decent, affordable hotel. Clean, rooms, functioning amenities. The staff are helpful and the buffet lunch are ok. Don't expect a 5 star establishment, because it's not.

It's a little out of the way for shopping and sightseeing. It's more like a hotel for meetings, workshops, etc., which is exactly what I was here for. But, if you hop on a cab from the hotel and head for Major Ratchayothin, roughly 3km down the road, you get to the nearest cineplex, with loads of very decent food places and a small suburban cluster of stalls selling clothes and such. It's literally one straight line down the road.

The reviews I read before I got here were mostly mediocre. So I expected the worst. But really, it's decent enough.

Am planning to head down to the city for some shopping tomorrow night. Let's see how I fare. More soon!

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Cynfulwords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
140 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 25 May 2011

Just don't bother. The location is far from anywhere of any interest, unless you have business in nearby government offices (as I did). However, in disgust, I checked out after just two nights. Mould in the bathroom, dirty rooms, fixtures and fittings that don't work or explode on contact, and a shower that barely functions and alternatively shoots out ice cold or boiling hot water with no warning. Combine this with prostitutes running amok and all-night noise, and it adds uip to a pretty unsavoury place. The staff speak no English, the food is absolutely terrible (and usually not what is ordered off the menu), and service is so curt and rude as to be almost non-existent. And this is all from someone who usually has the patience of a saint, and is well-used to staying in some real dives. This is one of the worst yet!

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank frequenttraveller63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bangkok hotels

Bangkok
Level 6 Contributor
112 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 21 February 2011

The wife (Thai) booked it as we had a function to go to nearby.
When I went to check in the price I was charged was 400Baht more expensive than originally quoted. The reason for the price increase because I was a westerner. I am used to double pricing having lived in Thailand for more than 10 years, but this is the first time I have heard of it for hotels. The increase though not sounding much was a 25% increase.

After trying to get the price quoted & getting nowhere we just accepted it, and then they informed us that the hotel had no power & would be off most of the day. The lifts did work, but that was about it.
Not able to stay in the room and relax as there was no aircon decided to spend a few hours by the pool. Part of the pool is roped off, it appears as though people were entering the pool in the shallow area, not noticing it was quite a steep slope and looked dangerous. There is a small hut next to the pool either for serving drinks or issuing towels, though this appears not to have been used in a while & it’s not possible to get service whilst by the pool.

Back to the room & still no power, getting ready for a night function, the shower had two options cold or scolding hot & no in between, so cold showers for all.
When we returned on the night we finally had power, for 7 hours that we were there it was off so no idea how long it had been off. Turned on the TV to relax & had approx 6 stations, 1 BBC news, a sport channel with Thai commentary, 1 Japanese I assume & the remainder where Thai so no choice for a traveler.
A good selection for breakfast both western & Thai, although all food served was cold & gave up waiting for coffee to be served so served myself even though there were only 2 other people in the room this early in the morning.

The hotel is isolated, unless working nearby, for tourists it has nothing to offer, a 15-20 minute taxi ride to either Sky train or underground. Same distance for a decent shopping mall.

The only positive is that the staff was friendly. Would definitely not stay here again, a 45-50 minute taxi ride back towards Sukhumvit would be a better option.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LukChang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maruay Garden Hotel

Property: Maruay Garden Hotel
Address: 1 Phaholoyothin Road, Ladyao, Chatuchak, Bangkok 10900, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #724 of 866 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — Maruay Garden Hotel 3*
Number of rooms: 315
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