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“Great visit to Bangkok with stay at Emporium suites”

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Emporium Suites by Chatrium
Ranked #279 of 867 Hotels in Bangkok
Certificate of Excellence
Exeter, United Kingdom
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great visit to Bangkok with stay at Emporium suites”
Reviewed 20 January 2012

We had a very nice stay at this hotel, we were made to feel very welcome, rooms were very clean and well equipped. We had an amazing view over Bangkok as we were very high up and had a great time looking around the shopping mall that is attached. The pool and gym was lovely great for relaxing and unwinding in.

  • Stayed February 2011, travelled as a couple
    • Value
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Helpful?
2 Thank GOCOMMANDO1664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 27 January 2012
Dear Sir/Madame,

Thank you for your comments, we are delighted to have you as our value guests. Cannot thank you enough for pointing out that at Emporium Suites we offer " an amazing view ", "had a great time looking around the shopping mall that is attached" and "the pool and the gym was lovely".

Once again, your kind thoughts is appreciated.

Yours sincerely,
Saminee Tharaksa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (181)
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English first
Ottawa, Canada
Level 5 Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 14 January 2012

Good, clean, comfortable rooms, very large. Good bathroom. I appreciated the four bottles of water. All hotel rooms are on floors 26 to 42; it is quiet and you can use the heavy curtains to have the room dark for sleeping. I stayed in two different rooms on a Monday night and the following Sunday. Used the adjacent Skytrain station to get to a client's office. Good breakfast buffet, lots of choices.

  • Stayed January 2012, travelled on business
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Helpful?
Thank bruceandlinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 27 January 2012
Dear Bruce and Linda,

Thank you for staying with us recently.

We are glad to hear that both of you enjoy your with us and brought back fond memories. We are hope to have a chance to welcome you back again soonest.

On behalf of the management and staff of Emporium Suites by Chatrium, thank you for your kind patronage.

Yours sincerely,
Saminee Tharaksa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 January 2012

Another great located hotel in the heart of Bangkok and connected to the Emporium shopping plaza. Wonderful comfortable suite, spacious, good service, quiet and an awesome view of the city. Nice pool and gym. Highly recommended.

  • Stayed May 2011, travelled as a couple
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Helpful?
1 Thank Tristan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 11 January 2012
Dear Tristan,

Thank you very much for having taken some of your valuable time to wrote about us. We were delighted to learn that your visit turned out to be a thoroughly pleasant experience in every respect.

It was indeed a pleasure having you as our guest. We look forward to welcoming you again to Emporium Suites by Chatrium on your next trip to Bangkok.

Saminee Tharaksa
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staffordshire
Level 6 Contributor
201 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 27 December 2011

you couldn't as k for a better placed hotel to stay, right next to the Sky Train. It is comfortable but not over the top, {the King of Bhutan was staying there when i was, so that says something}
The room s are spacious and on high floors so you get great views. I knocked a point off because if you use a booking website you always get the odd shaped rooms right at the end of the corridor, where the bathroom and loo are about 4 feet from your head. Also the breakfast room is too small for the amount of people who need to use it. Other than that i would stay here any time when visiting Bangkok.

Room Tip: they give you no choice, you take what your given and i stayed there on 4 different occasions on the...
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  • Stayed November 2011, travelled solo
    • Value
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Helpful?
2 Thank bettystaffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 11 January 2012
Dear Bettystaffs,

Thank you for sparing the time to complete the survey, and very much appreciated your comments. Your concerns are well received and I would like to assure you that every effort will be made to redress any shortcomings so as to deliver the standard of service that you and all our guests rightfully expect.

Meanwhile, we are expecting to welcome you back to Emporium Suites by Chatrium soonest.

Saminee Tharaksa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 November 2011

If you're looking for top quality haven in the middle of Bangkok, this hotel ticks so many boxes: great pool, sumptious rooms, great service, proximity to skytrain and the shopping mall next door (the best Thai hawker food upstais as well - highly recommended).

  • Stayed September 2011, travelled solo
    • Value
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Helpful?
2 Thank HarryAngstrom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 30 November 2011
Dear Harry,

Thank you for taking time to write about us, it is fantastic to hear such a postive feedback from you.

Your information was very helpful and can be a useful perspective for our future clients.

Have a wonderful day.

Saminee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
124 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 14 November 2011

We were flooded out of our home and looked for an informal but upmarket property to stay in for a week or so. Although I have been shopping at the adjacent shopping centre for more than a decade I never paid much attention to the Emporium Suites, just passing it by on the way to the car park!

This is an absolutely wonderful place to hang your hat long term or short term. Although very critical of hotels when they are 4 Stars or above I could not find one single thing( except for a minor staff member) to criticize or complain about in this most superb hotel. The rooms ,all with an entrance hall and a compact but totally complete kitchen, are modern,very well appointed and well lit with magnificent views over Bangkok...A huge choice of pillows and a superbly comfortable bed.. Everything immaculately clean and any kitchen utensil or appliance you need in additional to those already there ,are just a phone call away. .

The breakfast is not great as far as selection is concerned but it is acceptable, The service everywhere is really amazing and the staff themselves are delightful...nothing takes more than a few minutes in room service , housekeeping or anywhere, and nothing seems to be too much to ask. The only person spoiling it for a perfect record is the bar lady next to the glass doors to garage....(locked in the evening) whose sour face every time she has to go and open the door indicates we interrupted her ,on a few occasions ,doing something much more important than being polite and civil to guests

Free parking in the Emporium garage immediately next door .and there is also apparently a valet service when we are not in times of flood crisis and with a full garage.. But leave your car and take the BTS Skytrain which is a short walk away inside and through the shopping centre.

A great hotel even after leaving with the receipt of a very nice email from the GM.! Wish I could make it my permanent home!

Room Tip: Get as high up as you can
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  • Stayed November 2011, travelled with family
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Helpful?
10 Thank Ron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 30 November 2011
Dear Ronald,

It was very enjoyable to read your informative feedbacks.

We will certainly work out for the weak points that you raised. We thank you for details you gave us.

Yours sincerely,

Saminee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
phuket
Level 6 Contributor
127 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 12 November 2011

We were really disapointed .Check in extremely long as Chatrium riverside. Huge smelly room that need to be refreshed.Noisy Disco next door Main door is short and light pass by the top and bottom.AC works fridge ,wear your socks on.Bed killed my back .Cheap Breakfast General Mac Donald service.Expensive Internet fee 500 baths.Not enough lift for such big hotel You waste your time and most of the time you have also to wait next one cause full. Run away threre are numerous better hotel in Bangkok.Only positive point is the shopping center and access to sky train even you will have to take numerous stairs and corridors.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jeanp22002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Emporium Suites by Chatrium

Property: Emporium Suites by Chatrium
Address: 622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Phone Number:
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#194 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Emporium Suites by Chatrium 4.5*
Number of rooms: 378
Official Description (provided by the hotel):
Emporium Suites by Chatrium presents elegant luxury living and unparalleled convenience downtown in one of Bangkok’s most prestigious areas. Situated above Emporium Shopping Complex, it offers everything from designer shopping to easy access to the business district. Each guestroom provides exceptionally spacious comfort, with floor-to-ceiling windows, separated cooking stations and the high quality furnishings. Dining at The Emporia combines delicious international cuisine with stunning city views, whilst cocktails can be sipped by poolside at the Pool Bar. Stay fit in our modern Fitness Center, with both male and femalesteam and sauna rooms before getting down to business in one of our five meeting rooms. ... more   less 
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Also Known As:
Emporium Suites By Chatrium Hotel Bangkok
Emporium Hotel Bangkok
Bangkok Emporium Hotel

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