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“Great luxury hotel”

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Emporium Suites by Chatrium
Ranked #290 of 861 Hotels in Bangkok
Certificate of Excellence
Barcelona, Catalonia, Spain
Level 4 Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great luxury hotel”
Reviewed 21 August 2014

We went for family holidays in August. We selected a family package, and the quality-price relationship was excellent. We obtained an upgraded room with extra bed for our son without additional cost. The whole hotel is very nice, well decorated and modern. Very comfortable beds. The pool is big (in a 7th floor!) and it also contains a nice garden. Complete fitness center. Very good breakfast buffet. The staff was friendly, very polite and extremely helpful. The hotel is not near the old city, but in a very convenient place, with lots of restaurants and well communicated by public transport. Just the conditioned air was a bit noisy

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Maite120570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 25 August 2014
Dear Madame,

I wanted personally to let you know how gratifying it was to receive your kind review of support and encouragement.

Again, please accept my sincere thanks, I am looking forward for your future visit.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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English first
Santa Barbara, California
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2014

When traveling to a big city, my main concern is safety, Emporium Suites was a perfect choice. Emporium Suites is in a great location & is well staffed. You need a hotel key to slide in slot of elevator to get to any of the floors. Easy access to the sky train through the Emporium Mall, right next door. There's even a Starbucks next door :). The Sky Train is an easy way to travel, otherwise there's a ton of taxis. The breakfast selection was wide, from Thai cousine to the Americanized breakfast selections. I'd definitely stay here again.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SBmom22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 25 August 2014
Dear Sir/Madame,

Thank you so much for giving us your positive review.

I am very grateful to you for sharing your amazing experience here at TripAdvisor. I am knowing that your review will be benificial.

Please visit us again when you in town.

Yours sincerely,

Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 6 Contributor
518 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 15 August 2014 via mobile

I stayed 2 weeks when i moved to thailand, and then spent 4 years at its gym, pool and restaurants. Rooms are modern, clean, spacious. Service impeccable. Pool the best in bkk. Great chinese, emporia with good selection of dim sum.

Stayed September 2013, travelled with family
Helpful?
1 Thank Corrado_foodpasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 18 August 2014
Dear Sir,

Thank you very much for your review.

I am very happy to see that you mentioned of us as your "second home in BKK". Nice to know too that you enjoy our Dim Sum which is famous for its taste and bigger size than usual Dim Sum.

Your "second home in Bangkok" will always await for you, see you soon.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phnom Penh, Cambodia
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 August 2014

Very convenient location, built above the "Emporium" mall and just next to a sky train station.
The rooms are well equipped, including several items which will greatly suit the needs of those who stay for long periods, the bed is very comfortable.
Since all the rooms are on high floors, the view at night is quite nice.

Stayed July 2014, travelled as a couple
Helpful?
7 Thank ellen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 11 August 2014
Dear Madame,

Thank you for your compliment.

Appreciate you mentioned of our great views and comfortable of our beds. Very good feeling to know that you enjoyed your stay.

I wish you will come to us again once you in town.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool
Level 6 Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 5 August 2014 via mobile

I booked this hotel only about 10 days before arriving in thailand, ..what can I say ?.. the room I had was very impressive, a wonderfully comfortable bed, a nice kitchen area and a great view from the 29th floor, ..breakfast was good and tasty, service was impeccable and ALL staff were very friendly !..
Would I stay again ?..

Most definitely !

Stayed August 2014, travelled as a couple
Helpful?
6 Thank peter s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 6 August 2014
Dear Sir,

Thank you very much for chose to stay with us.

I am very much appreciated you placed the positive comments regards the room you were assigned in, how comfort our beds are and services from our team.

Thank you also for mentioned of your impressived of our kitchen, tasty breakfast and stunning view from the room.

I am also too looking forward for your return. Meanwhile, you might be our fanpage at facebook.com/EmporiumSuitesbyChatrium to received the most update news and promotions. Let's get in touch.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2014

This hotel has very large bedrooms which are more like apartments than hotel rooms with their small kitchens including an oven, microwave and fridge. The location is brilliant as the hotel is attached to a shopping mall which is attached to a BTS station meaning you can go straight from your room to the skytrain without stepping out onto the humid streets. The reception staff are very friendly and helpful. Unlike most central Bangkok hotels their is a reasonably large area around the pool. The only downside to my stay was I like to sunbath in the afternoons and the sun soon disappeared around the back of the hotel but not much can be done about that!

  • Stayed February 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank 314Andrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 6 August 2014
Dear Sir,

Thank you for highlighted here how surprise you are by the size of our rooms. Staying here at Emporium Suites by Chatrium is all about more spaces and more lifestyles.

Our rooms are already started with 55 sqm., it allow our guests to have more spaces and privacy, not easy to find these sizes of rooms on the middle of Sukhumvit.

Many of our guests are mentioned about our kitchen. It might not be huge in size, but for sure it not small and it can do hard cookings. I mentioned in many of my reviews that I love seeing family get together buying foods from The Mall 5th floor and bring them back together, cooked together and simply just have meals together in their rooms. Purely quality time.

Location is our most strength, here at Emporium Suites by Chatrium you simply can travel to almost anywhere in Bangkok, from the doorstep to the Phrom Phong station is not over 5 minutes walk.

Nice to know that you like our oasis on 7 floor too. Sunbathing is something require a good sunny day. We will take note that this is your favourite thing to do and I will have my team to help checking the weather and reserved the best seat for sunbathing for your for your next visit.

Thank you for everything once again.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indonesia
Level 5 Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 August 2014

I mean really, this is one of the best hotels in the world I have stayed at. We stayed twice, once as a couple in a king bedroom suite (one week) and again as a family of five in a three bedroom apartment (one week). The service is amazing; staff in beautiful traditional Thai clothes and could not be more nice and accommodating. The breakfast restaurant is very large and very nice to children. The breakfast meal options were stunning; Eastern and Western food options, and omelette station. There was nothing missing. The rooms were super large. The king bedroom suite had an office area, dining area, couch/sitting area, then the bedroom/bath. The bathroom was about the same size as the bedroom. The apartment was well appointed, wisely decorated with nothing breakable within reach, and just the largest hotel apartment I've seen. There is a Thanni spa in the hotel which is very stylish, an art area to walk through, a walking path with dense foliage and a huge pool. All within the hotel! Anyway, if you can afford it, stay here because it is amazing.

Room Tip: Ask for the upper floors with views toward Sukhumvit road. Amazing view and fun to watch the BTS tr...
See more room tips
  • Stayed September 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank Live_frm_AsiaPac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 6 August 2014
Dear Madame,

Thank you very much indeed for your compliment.

To able to see our guests compliment us as "one of the fine hotels in the world" is something meaningful and placed a good memory for every hoteliers in the world.

I am so proud that you return to us twice, both for a couple and a family stay. I am so delighted too to know that for both stay you, your loved ones and your family were treated well by our team.

I like the most for the part that you described how the rooms like, your words simply paint the pictures and it allow our prospects to see how functional our rooms are.

Thann Spa is doing so great, by now we have only positive feedbacks about them. I am happy that you love it too.

Hope to see you and your family again in the near future.

Yours sincerely,
Saminee T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emporium Suites by Chatrium

Property: Emporium Suites by Chatrium
Address: 622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#196 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Emporium Suites by Chatrium 4.5*
Number of rooms: 378
Official Description (provided by the hotel):
Emporium Suites by Chatrium presents elegant luxury living and unparalleled convenience downtown in one of Bangkok’s most prestigious areas. Situated above Emporium Shopping Complex, it offers everything from designer shopping to easy access to the business district. Each guestroom provides exceptionally spacious comfort, with floor-to-ceiling windows, separated cooking stations and the high quality furnishings. Dining at The Emporia combines delicious international cuisine with stunning city views, whilst cocktails can be sipped by poolside at the Pool Bar. Stay fit in our modern Fitness Center, with both male and femalesteam and sauna rooms before getting down to business in one of our five meeting rooms. ... more   less 
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Also Known As:
Emporium Suites By Chatrium Hotel Bangkok
Emporium Hotel Bangkok
Bangkok Emporium Hotel

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