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“Rooms are OK but WIFI Sucks....”

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Pinnacle Lumpinee Park Hotel
Ranked #235 of 851 Hotels in Bangkok
Asia
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Rooms are OK but WIFI Sucks....”
3 of 5 bubbles Reviewed 12 February 2014

I stayed 5 nights from Jan 30 - Feb 04. Upon arriving at night the bellboy(i forgot his name) is quick in helping me to get my luggage from the cab which is a good start. Checking in was fast. Rooms are ok with decent size(i stayed in the cheapest category). Room service was fast but foods are mediocre, nothing to shout about. They have sauna and gym which i havent tried. They have pool but its small and need some cleaning. Wifi is very slow so if you will stay here on business and spend most of the time in the internet then not suitable for you. Location is not so good but thats according to my liking but during night time its very quiet. When i check out it was fast too, thanks to the girl(i forgot her name too) who attended me efficiently and even ask her colleague to quickly get a cab for me(maybe she feel that im in a hurry as i was catching up my flight). For the price there are more hotels on other location which is equal or maybe lesser with almost the same standard.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chelsey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, 21 February 2014
Dear ChelseyTS

Thank you for your feedback.

We are very happy to hear that you found the service to be friendly and effective and that you generally was happy about your stay.

As for your comment on the WiFi, be assured that we are looking into what might have happened so that we can prevent such an instance in the future.

We hope to see you back at Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,356 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
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  • Chinese (Simplified) first
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English first
Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 February 2014

We av been here before and we like it, this this we saw many impromvent, the bar was open by the pool and the manager was very kind us and helped us to get back to the airport easy.
The reception need to learn English and be more helpfull, the room was feeling old but it's okay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, 21 February 2014
Dear Patric H

Thank you for your good review.

As one of our returning guests, we are very happy to hear that you are noticing the ongoing improvements at the hotel, such as the opening of the Top Bar (pool bar).

You comments regarding the receptions are duly noted, and we will make sure to put this into considerations for further improvements going forward.

We look forward to your return to Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
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Macclesfield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 February 2014

On our around the world tour on Motorcycle we stayed at the Pinnacle Lumpinee Park Hotel when visited Bangkok. The hotel is a real pearl and fantastic value for money. The buffet breakfast is brilliant and the choice given and quality is superb. We had dinner a couple of time and the food where also delicious. The location is great, close to Lumpinee Park and the MRT (Subway) is just around the corner. The staff is very professional, friendly and helpful. The hotel has a swimming pool on the top floor from where there is a stunning view over Bangkok. This is a perfect place to relax and have a drink after a day exploring Bangkok. The hotel and the room were spotless clean and very comfy. We will be back in Bangkok in a few weeks and we will definitely stay at Pinnacle Lumpinee Park hotel again. We can highly recommend it and we will definitely come back again.

Two Bikers One World – Anders and Petra

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pstrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, 21 February 2014
Dear pstrid

Thank you for your fantastic review.

We are delighted to hear that you continue to enjoy your stays at Pinnacle Lumpinee Park Hotel, and that you find the service, restaurant, facilities and location all to be to your liking.

We look forward to your next return to Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 13 January 2014

This is our 4th stay in Pinnacle Lumpinee (meaning we are very satisfied!) Let me start from the reception, clean and comfortable reception area. The smoking balcony is neat, the restaurant is huge and the breakfast has a wide variety (but since this our 4th stay here, the buffet looks so boring...i hope you can have a twist in your buffet :-) ). The rooftop is so refreshing area you can take a dip in the pool, have some drink, meet some new friends, steam or dry sauna...Not all the hotel offer this amenities and even the wifi works very well. I booked a Pinnacle Room which is located on the top floor but am not really happy with it. The rooms are basic but clean, everything is clean. If your gonna booked your room make sure you ask for rooms that has windows overlooking the city. The spa is closed and I think it was converted to have additional rooms. Location... the hotel is a 5 minutes walk going to subway and some station will connect to skytrain, 5 mins drive going to silom area (10 mins walk). Its located in soi so basically its not really busy and noisy. I've been here 4 times already and I must say that the Management is eager improving the hotel in every aspect. Kudos to all staff (from the security guards, bellboy, maids, reception, restaurant everybody, these people will help you), the managers job well done...Am so happy because i've seen this hotel's improvement through the years and they are doing very well.
Will I return? OH YES and will recommend it to my friends and customers (the reason i get many business cards LOL)
Till we meet again Pinnacle Lumpinee Park Hotel

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank silvertag2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, 19 January 2014
Dear silvertag2001

Thank you for your great review.

We are very happy to hear that you have noticed our ongoing improvements at Pinnacle Lumpinee Park Hotel, and that you found the stay to be up to expectations. We also thank you for recommending the hotel to your associates.

Be assured that your kind compliments to the staff will be passed on to them.

As for the breakfast, your comment on the variety is well noted, and we will make sure to include it into our considerations for future improvements.

From all the staff, we look forward to your next return to Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Provincetown, Massachusetts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 12 January 2014

I've been coming to this hotel for 10 years, and although the rates have gone up recently, it still remains a good value. You wont find the trendy glass bathrooms and huge mattresses here, but the basics are well provided and the staff are great. The best part of this hotel is the buffet breakfast every morning. Mr. Adule, the restaurant manager, provides a wide assortment of fresh international dishes. And if you want or need something special, the cook will make it for you.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OnaBeech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, 19 January 2014
Dear OnaBeech

Thank you for your great review.

We are always happy to hear from our repeating guests, and are delighted that you continue to find your stay at Pinnacle Lumpinee Park Hotel to you satisfaction.

Your kind compliment to our Restaurant Manager, Mr. Adule, will be passed on to him.

We look forward to see you again.

Sincerely,
The Pinnacle Management Team
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Bli Bli, Australia
Level Contributor
177 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed 9 January 2014

I really enjoy staying at this hotel, It is great value,, excellent location,, nice size rooms,, good breakfast,, very helpful staff.

I have used this place many times when in Bangkok and i will do so again next week, and will look forward to it

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, 19 January 2014
Dear AUSSIETONY

Thank you for your excellent review.

We are very happy to hear that you continue to enjoy your stay at the hotel and that you are satisfied with the rooms, breakfast, location and the staff.

We look forward to seeing you back at Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 8 January 2014 via mobile

Slightly dated hotel frequented by an odd mix of backpackers, package tourists and gay men. Odd location, not really convenient for main tourist areas but close to the metro. Silom is 10 min walk away along a very busy noisy road. The breakfast choice however was very good and the pool area on the top floor, though small, was a good place to escape the hustle of Bangkok

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, 10 January 2014
Dear Nick C

Thank you for the feedback.

We are happy to hear that you enjoyed our breakfast and the pool area.

As for the location, many of our guests choose us because the hotel is removed from the noise of the city, while still having easy access to everything via the MRT.

We do hope to see you back again, and wish you a great onwards journey in the meantime.

Sincerely,
The Pinnacle Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Pinnacle Lumpinee Park Hotel

Property: Pinnacle Lumpinee Park Hotel
Address: 17 Soi Ngam Duphli, Rama 4 Road | Sathorn, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#46 Best Value Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Pinnacle Lumpinee Park Hotel 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
Comfortable Modern Hotel located in the heart of the city & within walking distance of shopping & entertainment. ... more   less 
Reservation Options:
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Also Known As:
Pinnacle Lumpinee Hotel And Spa
Pinnacle Lumpinee Hotel Bangkok
Pinnacle Lumpinee Bangkok

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