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“Awesome hotel!”

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Mandarin Hotel Managed by Centre Point
Ranked #132 of 891 Hotels in Bangkok
Certificate of Excellence
Reviewed 3 June 2014

Everything was great for the price we paid.
Good breakfast and good friendly service.
Only if the water pressure for the shower can be improved, that would give them a perfect score.

5-8 mins walk to Sam Yan MRT.

Room Tip: Higher room for a better view.
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  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Jau Kay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this reviewResponded 12 June 2014

Dear Jau Kay K,

Thank you very much for your comment and we are glad that you were happy to stay with us.

Thank you to inform us about the water pressure problem, we'll try our best to solve this problem

We look forward to serving you again in the near future.

Sincerely yours,

Arthit Waitayaphat
General Manager
Mandarin Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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628 - 634 of 1,372 reviews

Reviewed 3 June 2014 via mobile

This hotel was very nice overall. The friendly staff were helpful and the rooms were very clean. The spa services were excellent and I enjoyed the restaurant. The buffet breakfast was also quite good.

  • Stayed: May 2014
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1  Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this reviewResponded 5 June 2014

Dear Ms. Anne S,

Many thanks for your nice review, we all really appreciate your kind words,

All of us try our best to give best service to our guests, so that if you or any of our guests find something which is not satisfy, please let us know.

We look forward to serving you again in the near future.

Yours sincerely,

Arthit Waitayaphat
General Manager
Mandarin Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Good location and easy to reach from Suwarnabhumi airport. From the airport, take the train to Makasan station and change to MRT. Exit at Sam Yan station and hotel is just a 5 minutes walk. Hotel just had a make over and everything is bright, clean and the toilet has the latest American Standard toilet bowl which beats the 5 star hotel. With the MRT, you can easily connect to all the tourists spots and China town is just 1 MRT stop away. Service is good but it would be better if the staff is able to communicate better in English. Microwave and fridge is provided. The bed is big and comfortable and feels just like home sweet home. WiFi is fast.

  • Stayed: May 2014, travelled on business
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1  Thank Thong Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this reviewResponded 3 June 2014

Dear Thong Y,

It is very kind of you to write your comment to let us know about your stay at the Mandarin Hotel Bangkok.

We promise that we'll try our best to serve you and all of our guest as best as possible. Adding to your comment about the location of MBK Center, besides walking there, the hotel provide free shuttle van service by schedule and also shuttle van will take you to the nearest MRT station Samyan and the nearest BTS station Saladaeng. What you need to do is to book it in advance.

We look forward to serving you again in the near future.

Sincerely yours,

Arthit Waitayaphat
General Manager
Mandarin Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

We are prepare to expect a good hotel because of all the good reviews. Still my husband and I were pleasantly surprised that this hotel is clearly under rated. We are so comfortable with the stay, we wished we could stay abit longer.

Our experience with the staff is also very good. They are very friendly and speak good English. Best part is we got to check in early without any extra charges. I guess because there is a low occupancy rate because of the political turmoil in Bangkok.

The hotel is 5min walk from Sam Yan MRT station which is perfectly fine but since none of the station on the MRT line is near central world and platinum mall so may need to tAke cab or tuk tuk if you want to go there.

Read other reviews on the hotel. This hotel is truly value for money. Please don't increase the rate, we would love to come back again.

  • Stayed: May 2014
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Thank Jemchai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this reviewResponded 5 June 2014

Dear Jemchai,

Thank you very much for your comment and we are so glad to hear that you were happy to stay with us.

As informed before to another reviews, kindly note that the hotel provide complimentary shuttle van service on schedule to send our guest to the nearest shopping center such as MBK, Siam Paragon and the nearest MRT Samyan and BTS Saladaeng. So that our guest can book with our Concierge whenever they need.

We look forward to serving you again in the near future.

Sincerely yours,

Arthit Waitayaphat
General Manager
Mandarin Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Big choices of breakfast, big swiming pool, nice fitness center, nice staff. Room is very clean with modern facility, especially the toilet - :-p Really enjoying staying in the hotel.
Only thing i have to complain is the sound insulation of the door. As i'm quite sensitive to the noise, i can hear the closing and openning of next doors clearly. Apart from that, everything is perfect!

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Yoursmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this reviewResponded 3 June 2014

Dear Yoursmary,

Many thanks for your comment, it was very kind of you.

We do understand how frustrated you were about the noise which was because of the sound insulation of the door. We'll try to solve this problem.

Besides of above problem, glad to hear that your stay was perfect.

We look forward to serving you again in the near future.

Yours sincerely,

Arthit Waitayaphat
General Manager
Mandarin Hotel Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

We found this hotel at agoda.com and got half price for 2 standard double rooms. This hotel is located just few minutes from Sam Yan MRT station and Chamchuri square. 30 minutes taxi from the airport, 5 minutes taxi to the Siam square and Siam paragon. Rooms are wide and very clean although the beds are little bit hard.
Breakfast are various from chinese meal, thai food to american style breakfast. If you're hungry in night, you can find some nice local foods near the Sam Yan station. I will consider to stay here again next time I go to bangkok.
Cons:
Swimming pool is available until 8pm only, so we couldn't swim after we came back for dinner or shopping. Especially now we are forbid to go out after 10pm.
We had received some wrong door knocking, wrong phone calling every morning around 6am, so i think hotel management should come out some ideas to prevent our sleep time being disturbed.

  • Stayed: May 2014, travelled with friends
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Thank 973elaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this reviewResponded 3 June 2014

Dear 973elaj,

Many thanks for your comment through TripAdvisor website, we appreciate your kind comment.

We are so sorry about the problem of swimming pool and the disturbance of the wrong door knocking and the wake up call. We will check for the problem that you mentioned but we do not know your full name and room number that you stayed. This message will also be sent to your personal message in this website in order to send me the detail requested.

Thank you very much for your understanding and we look forward to serving you again in the near future.

Sincerely yours,

Arthit Waitayaphat
General Manager
Mandarin Hotel Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

Very charming and welcoming. The rooms have with many comforts. The bathroom has a toilet super technology, thanks to which you can adjust the water temperature and the cover-water, you can wash the private parts and dry, adjust the water pressure ... Really amazing!
The hotel location is good. The breakfast was average. excellent value for money.
Only negative: AIR CONDITIONING HIGH TROOPO and the smell of smoke in the hallway of the rooms.

  • Stayed: April 2014, travelled as a couple
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Thank DOCOVAIA84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this reviewResponded 3 June 2014

Dear DOCOVAIA84,

Many thanks for taking your valuable time to write us your comment, we all really appreciate.

Sorry for the problem of Air Condition and the smell of the smoke in the hallway. Next time when you book, please request for a non smoking room, so that we will assign your room on the non smoking floors. Please accept our sincere apologize for this inconvenience caused.

We look forward to serving you again in the near future.

Respectfully yours,

Arthit Waitayaphat
General Manager
Mandarin Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandarin Hotel Managed by Centre Point

Address: 662 Rama IV Road | Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom , Bang Rak
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#69 Spa Hotel in Bangkok
#115 Luxury Hotel in Bangkok
#116 Romantic Hotel in Bangkok
#172 Business Hotel in Bangkok
Price Range: £44 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mandarin Hotel Managed by Centre Point 4*
Number of rooms: 374
Official Description (provided by the hotel):
Modern Comfort in the Heart of Bangkok The Mandarin Hotel Managed by Centre Point has long been known for its superb service and hospitality. The Hotel is located in the heart of Bangkok with a short walking distant to MRT subway and BTS sky train stations. The Mandarin is within close proximity to Bangkok main business, shopping, attraction and entertainment districts. The Hotel features 374 stylishly decorated guest rooms, deluxe and suite, with all the amenities and comforts that meet the needs of modern lifestyles including Wi-Fi access, outdoor swimming pool, restaurants, spa, and fitness center. We also provide function rooms of various sizes, accommodating from 50 to 1000 people. The Mandarin Hotel is located on Rama IV road, within easy proximately to Bangkok's main business areas, shopping attraction and entertainment districts such as Chamchuri Square, MBK (Ma Boon Krong), Siam Square, and Siam Paragon. The hotel is in the heart of Bangkok, within close proximity to tourist attractions like China Town, Wat Trimit, Wat Pho, and Grand Palace. The Mandarin Hotel is located in the heart of Bangkok, just 40 minutes from Don Mueang International Airport and Suvarnabhumi International Airport. A gracious welcome awaits you at the Mandarin Hotel. ... more   less 
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Also Known As:
Mandarin Hotel Bangkok
Mandarin Bangkok
Bangkok Mandarin

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