Great location close to 7-11 shop and BTS (Nana Station is 300-400) The rooms were clean and good service. The staff is friendly......excellent for the location, price and comfort. Will stay there for sure again..More
- Free Wifi
- Free Parking
Great location close to 7-11 shop and BTS (Nana Station is 300-400) The rooms were clean and good service. The staff is friendly......excellent for the location, price and comfort. Will stay there for sure again..MoreShow less
Dear Mr.GammeBangkok ,
Thank you for the great review. Salil Hotel Sukhumvit Soi 11 is the center of Bangkok. Very near to shopping mall and nice bar restaurants. Hope to see you soon again.
The reason that I chose this hotel during my last trip was because of its location, which is near to Nana BTS station (abt 5 mins walk). The street is quite happening during night time as there are plenty of street food stalls, mobile bars, pubs and etc along the street, which means you can always get a quick booze or bite during the night before you head to the hotel.
I booked a twin bed standard room with breakfast and stayed on 2nd floor. the hotel's deco is European inspired deco, and most of the walls are painted in pastel colours. The room is smaller than I expected but it's ok for 2 person with standard luggage size. Although the room is small but it's clean, tidy and comes with a comfy bed. My room was on the 2nd floor and near to the lift, but I don't really get noise from outside except TV sound from next door. 2 free bottles of water will be provided daily. For the breakfast, I think it's ok as it serves continental breakfast, as well as some local choices. Also, you can order your choice of egg from the waiters.
The front desk & restaurant staffs are friendly and accommodating, they are always ready to help you if you ask. But I had a bad experience during my last day after check-out, as the doorman helped us to catch a taxi but he told the taxi driver to charge us 400 baht for our ride to airport. This is ridiculous, and his dishonesty has left me with bad impression about this hotel.
So, it is a hotel with good location but I will look for another better choice of hotel in BKK for my next trip.
Dear aikawayen ,
Thank you for you exellent review of our Hotel. Yes! Salil Hotel Sukhumvit Soi 11 is very near to Skyway, Shopping Mall, and nice Restaurants. Its a good choice of hotel to stay in bangkok.
We are improving everday to make our guest happy.
Once again Thank you and hoping you staying with us again.
Had a wonderful stay here from 16- 21 December.Lin checked us in to Rm 707 which was quiet and comfortable to sleep after a long day out.The water shower pressure and temperature was finally improved after 3 reviews feedback .Khun Bun was able to recognize me and helped me with our luggages to the room and also carry our luggages to our taxi with additional help from a security staff during check out.
SA was delighted to see us on 17Dec morning after her night shift.Khun Bun always update me on the peaceful protest march site whenever we are on our way out in the morning.We're also satisfied with our room housekeeping,it was always clean and tidy when we returned from our shopping in the evening.The breakfast was ok but got sick of it on last 2 days and may be able to provide porridge for a change of taste.
Last but not least Jan was also helpful when she attend to us occasionally.
Dear Mr. Leomak,
Thank you for your loyalty to Salil Hotel Sukhumvit Soi 11 Bangkok.
I am very pleased to read your review and the recommendations you have for our good services of our stuffs.
It would be fantastic to welcome you back soon again, should your travel schedule bring you back to Thailand.
In the meantime I remain with thanks for your review once more and with very best regards.
Looking at these reviews, I expected an excellent hotel. I was so wrong!
Upon arrival at the hotel, we were hassled and hassled to upgrade our room. When we disagreed, they put us in the dirtiest room they could find. We immediately complained at the reception and they did manage to clean it. However, this turned out to be the only positive thing that happened at this hotel. My wife wanted to take a shower, but was extremely disappointed as she could only get cold water. Again, we complained immediately but this time we found no good customer service. They took forever to send someone upstairs and when they did, they were no help. The so called 'engineer' did nothing but try to act as if the water was boiling, when it was really colder than lukewarm. We complained again, and they said they would send someone the next day. When the next day came, no one arrived. Eventually we managed to get another room, which turned out to be even more of a disaster than the last.
When we got to the next room, we immediately noticed the double bed, this is unsitable for 2 adults and 1 child. Aside from the bed we saw a broken door, an absoloutely disgusting looking bed and a tv that didn't turn on. At first we accepted this, but when our bed sheets were not changed for 2 days, we complained but we got no response. They told us it was company policy not to change the bed sheets as frequently as every 3 days. We found this riddiculous and they did not change the sheets until we argued for about 10 minutes. We asked for an extra bed only to find out they would charge extra. They are accommodating 3 people yet they refuse to give us 2 beds! We found this unacceptable. We will never visit this hotel again. I wouldn't recommend this to my worst enemies!
Dear Mr. dan k ,
I have read your review and discussed the issues and I am very concerned about the number of problems you have raised in your review.
May I first apologize for coming in short of your expectations and for not delivering the kind of service you have come to expect from Salil Hotel Sukhumvit Soi 11.
The Salil Hotel Sukhumvit Soi 11 Bangkok has been often recognized for the hotel facilities and the service levels across the property. It is the hotel's aim to be as good in service delivery today as we have been yesterday and will be tomorrow.
It would be a privilege to welcome you back to the Salil Hotel Sukhumvit Soi 11 Bangkok once again in future, enabling us to restore your faith in the hotels product and services.
This hotel is in the heart of Sukhumvit shopping district. A short walk from Terminal 21 (a great shopping mall). The streets are lined with stalls and great restaurants. Easily accessed by train, taxi etc & 30kms from the airport (about 750 BHT in a metered taxi). The staff are lovely & accommodating & are more than happy to assist. The rooms are stylish, comfortable, clean and come with free Wifi. There is a breakfast option with the room booking, but I hit the streets for delicious, well priced local food. There are plenty of fun bars close by also. I would stay here again next time I'm in Bangkok.
Thank you for your lovely comments. Our staff are trained to provide you with local connections in the city. Believe me, there are many more places here in Sukhumvit 11 that is worth experiencing. We would be delighted to assist with the details of your stay to ensure another wonderful stay at “Salil bangkok, sukhumvit 11”.
The staff in this hotel very nice (Ko and feebe) The location of this hotel is very near to the bts sky train and there are also many 7-11 stores and other good restaurants around the hotel area is easy to go to the shoping center
Thank you very much for the wonderful review on TripAdvisor, we are delighted to hear that you enjoyed the service.
look forward to welcoming you back in the near future.