Never ever stay here. The only thing this hotel has going for it is that its not in a bad location.
Me and 3 friends all booked rooms here for 5 nights before flying into Bangkok via Agoda, that was the first mistake as you get a much cheaper rate if you just turn up at the hotel. (Not to be blamed on Agoda, the hotel oviously sets the price). Two of us chose to pay extra for the "superior rooms" which was a complete scam as they were exactly the same as the "standard rooms".
So we turned up and checked in, straight away one person had to get moved from there room as the smell in there was unbearable. But they didnt move him before trying some even worse smelling spray air cleaner.
I asked to be moved as my AC didn't work properly in my room, so no problems, i was then moved from my "superior room" to an even smaller room at the very top of the hotel.
Straight away as soon as we got there we asked to cancel our booking, and that we would stay and pay for the first night (as stated on there terms and conditions that you don't get your first night's money back). Well they played ignorant and refused to let us cancel or amend (tried to make a deal to stay two nights) because they didn't understand how to go about getting our money back with Agoda. We then got hold of Agoda and explained the situation that we check out tomorrow at normal check out time then we will get a refund, but i believe Agoda need confirmation from the hotel that we checked out and the way the hotel treated us i doubt we will ever see our refund.
So far we sound kind of picky, just a couple of room changes (i'm not even going to bother to go into the cleanliness of the rooms). But the one night that we had to stay here, 3 out of our 4 room's toilets completely blocked up with one overflowing.
The TV's failed to work in anyway that was watch-able. The WIFI that (as stated before booking) is in the reception of the hotel only, was so bad that it wasnt even worth trying to use.
Also as stated before booking there is no linen on the beds, which we assumed could be at least hired but nothing was offered (we take the blame for that one i guess)
The whole time we were there (one night!) we were never treated as "guests" and more of a pain because they actually had to do some work. Please do not ever stay at this hotel, this review still doesn't even go into how bad this place is.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Booking.com, Hotels.com, Ctrip TA, Agoda, Traveltool, S.L.U., Expedia, Odigeo, Priceline and Evoline ltd so you can book your Orchid Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.