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“Best choice”
Review of Grand Howard Hotel

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Grand Howard Hotel
Ranked #477 of 858 Hotels in Bangkok
Bangkok, Thailand
1 review
“Best choice”
Reviewed 7 February 2014 via mobile

Clean , Good service , friendly staff
I really enjoyed the comfortable bed and varity of pillows .The room offers a fantastic view of bangkok city and the chao-phraya river.The bangkok beam cafe provided a good breakfast and dinner for pretty good price.Great location to asiatique-riverfront and business center sathorn road

Stayed three night on February

Stayed February 2014, travelled with family
Helpful?
Thank Mink S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Junyaporn S, General Manager at Grand Howard Hotel, responded to this review, 9 February 2014
Dear Mink S,

Thank you for your 5 stars review! The team are delighted to note that you enjoyed your time with us and that you managed to enjoy all of the benefits of being located in prime Bangkok business area.

We also appreciated on your additional valuable comment regarding to your dining experiences, and the bed conditions, indeed we had a lot of compliment from other guests regarding to our mattress and the sleep quality.

We are more than happy to have chance to given you and your family a memorable experience here in Bangkok and look forward to welcoming you back to BEST WESTERN PLUS Grand Howard Hotel, Bangkok in the nearest future.

Warmest regards,

Anupab Maneekorn
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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95 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
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English first
Bangkok, Thailand
1 review
Reviewed 28 January 2014

Good hotel newly build ... nice rooms, hotel staff is quite friendly and cooperative.few minutes away from sky train BTS station ... nice swimming pool .... excellent food ..... good for meetings and event .....

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saurabhgupta1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Junyaporn S, General Manager at Grand Howard Hotel, responded to this review, 28 January 2014
Dear saurabhgupta1101,

Thank you for sharing your experience following your stay at BEST WESTERN PLUS Grand Howard Hotel Bangkok for other guests visiting the city. While I’m happy to hear that you enjoyed our location, we believe our location, comfort, friendly service and overall value make us a great choice for a worth and memorable stay in Bangkok.

We also appreciated your additional comments on our meeting and event function room, in fact we had provide and service on a deiiferent packages of the meeting and banqueting as well as Green meeting to create environmental awareness. PLease feel free to go direct to our official website http://www.bwplusgrandhoward.com/banquets-meetings/wedding-package.html for future informations.

Thanks you once again for your visit and very kind review, We look forward to providing you with an equally great hospitality experience again in the nearest future.

Warmest regards,

Anupab Maneekorn
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 January 2014

Though the hotel was a little far from the main attractions, we were able to manage to get taxi to the surasak station. The staffs also offered their help to get tuktuk and taxi and the hotel also provides shuttle service. If you are staying in this hotel, don't forget to visit the ASIATIQUE THE RIVERFRONT mall. The rooms were good and so was the house keeping. Only thing was, there were much choice with the breakfast buffet and even though it says that the breakfast is available till 10, they start closing around 9.30. But the staffs helped us in case we needed something.

Room Tip: try to get the rooms on the top floors and river facing
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Saranya_Anand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Junyaporn S, General Manager at Grand Howard Hotel, responded to this review, 27 January 2014
Dear Saranya_Anand,

Thank you for your review on Tripadvisor. We at BEST WESTERN PLUS Grand Howard Hotel, Bangkok truly appreciate your comments and appreciation of our rooms and services as guests satisfactions are our priority.

We also appreciated your additional comments on our breakfast opening time, we will take note of your feedback, appropriate action, investigation and preventative measurement has been setup to ensure such the incident will not re-occurred as well as the choices of food on our breakfast buffet, we consistently make changes based on guests feedback and recommendations to improve and make sure we do better provide an extremely high quality, fresh and healthy breakfast for all our guests

Thanks you once again for your visit and very kind review, please rest assured that we are continued to maintained and improve our services to provide you best experiences on your future visits and looking forward to welcoming you back to BEST WESTERN PLUS Grand Howard Hotel, Bangkok in the near future

Kind regards

Anupab Maneekorn
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 14 January 2014 via mobile

Great value hotel in Sukhomvit Bangkok. Modern and well kept though a bit worn. Good for 1-2 day stopover. The hotel does not have a pool even though it looks like it in the pictures. They do have an oversized bathtub in the middle of the breakfast buffet area.

Stayed January 2014
Helpful?
Thank Leifarneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Junyaporn S, General Manager at Grand Howard Hotel, responded to this review, 15 January 2014
Dear Leifarneb,

Thank you very much for taking your time to share your comments regarding your recent stay with WEST WESTERN PLUS Grand Howard, however as from the comment seem like you had mention on the wrong hotel location as well as our outdoor pool conditions. May I take this opportunity to clarify few points on the comments made

Unfortunately as you point out regarding to our location we are not on the busy traffic Sukhumvit road, in fact we are located in the city center on Charoen-Raj road which close to the business area of Sathon Road and the new biggest tourist attractive landmark " The ASIATIQUE " .

Secondly, as show on the website our outdoor pool which located on 7th floor have a total space of 405 Sqm. (including relaxing & recreation area) the swimimng pool itself has 121 Sqm. we had also indoor provide pool bar, and fitness center room located on the same floor. No buffet or other restaurants at all.

Again thank you for bringing this matter to our attention. Please rest assured that we take serious on each and every customers feedback, and exceeding guest expectation is our priority. We are looking forward to welcoming you to our hotel in the near future.

Warmest regards,

Anupab Maneekorn
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marlow, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 January 2014

Staff were very friendly and helpful, room was fantastic. Hotel doesn't have central location but the staff will get you a taxi and ensure that you get the correct price.

Swimming Pool was very good but not heated and there is also a small gym which is very handy.

I will stay again, I managed to get a really good rate so not sure how expensive it would be otherwise. Would still stay anyway probably.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Sammydavies82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Junyaporn S, General Manager at Grand Howard Hotel, responded to this review, 7 January 2014
Dear Sammydavies82,

Thank you for your 5 stars review! The Team are delighted to note that you enjoyed your time with us and we indeed have a great staff and we strive to making sure our guests have a memorable stay at our premises.

Unfortunately as you point out, our location, whilst it comes with many advantages, does also have some disadvantages. We are very close to the new tourist attraction " ASIATIQUE" which located about 10 mins away and hotel also provide complimentary shuttle service from hotel to the nearest BTS station which will link you to the center of Bangkok within 5 mins for all hotel guests.

Thank you for the comments on the pool conditions, indeed we had a lot of compliment from other guests regarding to our outdoor pool with panorama view

We also appreciated on your additional valuable comment regarding to the staff helpful, I had pass all your compliment to the team

We look forward to welcoming you back to Bangkok soon, if so please let us know or direct contact by email gm@bwplusgrandhoward.com if we can be of any assistance to make you more memorable stay.

Warmest Regards,

Anupab Maneekorn
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanoi
1 review
Reviewed 31 December 2013

The hotel is nice, new, clean and safe. Breakfast is ok even there's not many dishes. The only slightly problem is: the hotel is a little far from city hub. Anyway, I just pay only 50 baht for 1 way taxi to Asiatique, a very nice shopping-entertainment complex located on the bank of Chao Phraya River

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank XuanThuy1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Junyaporn S, General Manager at Grand Howard Hotel, responded to this review, 1 January 2014
Dear XuanThuy1223,

Thank you for posting a review of your stay at BEST WESTERN PLUS Grand Howard Hotel Bangkok. We appreciate your kind compliments regarding our cleanliness, beautifully-appointed rooms facilities and the guest service of BEST WESTERN standards.

Regarding to your comments on our breakfast, please rest assures that we consistently make changes based on guests feedback and recommendations to improve and make sure we do better provide an extremely high quality, fresh and healthy breakfast for all our guests.

We also appreciated your additional comments for hotel location which is near by the new Bangkok tourist landmark " The Asiatique " which located about 10 mins away from our hotel, moreover we have a free transportation service with daily shuttle schedule or if any required provide for all hotel guests to the nearest BTS station " Surasak Sky Train Station " which can link you to the business center or heart of Bangkok within 10 mins.

Our hotel is located in the city center close to the business area of Sathon road and Rama III, featuring 150 spectacular suites. Every room and suite offers a fantastic view of Bangkok city and the incredible beautiful view of the River of Kings "Chao-Phraya River "

We are more than happy to have chance to given you a memorable experience here in Bangkok and look forward to welcoming back to providing you with an equally great hospitality experience in the nearest future.

Warmest regards,

Anupab Maneekorn
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 October 2013

This is a newer property in a commercial-residential area with few other hotel options: very little to do or restaurants in the area. I do a fair amount of international business traveling and this is a solid thee-star property, no more. Still, the cost including breakfast is quite low. The rooms are very spartan and straightforward with limited enhancements: economical florescent lighting gives a ghastly blue glow to everything. They lost my laundry for a day and double charged me and my host for the room which is still being worked out.

In the Thai manner, they were gracious and obliging in trying to make my stay comfortable, it's just not a solid business class hotel. Most guests were local tour groups on buses. I moved to a Central hotel as fast as I could.

Room Tip: Remember to ask for non-smoking room if that is what you want: it is not automatic, as well as a hig...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DMSVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Junyaporn S, General Manager at Grand Howard Hotel, responded to this review, 18 November 2013
Dear DMSVirginia,

Thank you very much for taking your time to gave a comment in regards to your recent stay on Tripadvisor. We are grateful for your kind comments on staff efficiency and their hard working on trying to make you a memorable experience. We always strive to provide an excellent customer service and be the best in the area.

I am sorry to heard that the hotel facilities did not fully met your expectations. I would like to assure you, that your comments will definitely help us to improve and be well prepared for the next hotel guests. therefore please rest assured that we have taken on board both positive and negative comments and addressed them with the relevant departments. Moreover, I have shared your comments with team to investigate on the laundry problem

Thank you once again for sharing your thoughts and I hope that we will have the opportunity to win back your confidence in a very near future.

Warmest regards,

Anupab Maneekorn
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Howard Hotel

Property: Grand Howard Hotel
Address: 50 Charoenraj Road | Bangkhlo, Bangkolaem, Bangkok 10120, Thailand (Formerly BEST WESTERN Plus Grand Howard)
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #477 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Howard Hotel 4*
Number of rooms: 256
Official Description (provided by the hotel):
Grand Howard Hotel, located in Sathorn, Bangkok, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Wat Worachanyawas Pier, Wat Suthiwararam, Asiatique - The Riverfront within close reach, visitors to the hotel will just love its location. The facilities and services provided by Grand Howard Hotel ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, convenience store, fax machine, gift/souvenir shop. Guests can choose from 256 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as water park, yoga room, fitness center, outdoor pool, massage to make your stay truly unforgettable. Superb facilities and an excellent location make the Grand Howard Hotel the perfect base from which to enjoy your stay in Bangkok. ... more   less 
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