I have yet to visit this place and I hope that I won't have to. I have written numerous emails and messages on Facebook to Loft 77 to cancel my booking with them and I have not received a word from them, not even an acknowledgement. In fact, I made the effort to call to ensure that the booking is cancelled and requested for a written confirmation and I have yet to receive anything!! It's been 2 weeks. This is very frustrating. I even noticed that they've removed my post on their Facebook page. The last thing I need is for my card to be charged because of some ignorant and irresponsible staffs!
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