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W Bangkok
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Reviews (2,798)
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1,947
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1,712 - 1,717 of 2,798 reviews
Reviewed 26 July 2014

Visited W Bangkok twice and something feeling different from first time.

Good :
* Thanks to Pat's/Welcome Experiece Manager to arrange the birthday surprise for my friend and this is truly amazing from you and the team.
* the staff at bell counter is the most attentive team and always show the best smile to the guests.

Improvement :
* Kitchen restaurant at night have many mosquito even dine inside the restaurant.
* Housekeeping didn't make up the rooms very well (eg. didnt fold the cloth on the chair and just leave as it, stayed for 3 nights, one of the night without turndown service).
* the most important is the room wihout playing any music unlike other W properties when you step in to the room.
* Lobby look like something missing of W feel. (sorry i just cant explain what missing but just dont have W feeling);

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank SW8008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Bangkok H, General Manager at W Bangkok, responded to this reviewResponded 30 July 2014

Hi SW8008,
Thank you for taking your time writes us a feedback. Our talents work hard to provide all our guests with the best service quality with our WHATEVER/WHENEVER service culture. We have noted on your comment about mosquito which we will discuss with management team to solve this problem. We look forward to exceeding all your expectations when you return to W Bangkok.
All the best,
Nick Heath

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Reviewed 24 July 2014

The W Hotel is pretty cool in that it's architecture and design in very unique. Although I haven't spent a night here, I did enjoy a pool party and a birthday celebration in the suite room.

I'd like to stay here sometime soon and experience it fully. So far I'm pretty impressed with everything about this hotel - from the bar at the lounge, the pool, the design, the gym and even the restaurant that offers "create your own burger".

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Shayan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Bangkok H, General Manager at W Bangkok, responded to this reviewResponded 30 July 2014

Hi Shayan N,

Thank you for the great feedback and we are thrilled to know that you enjoyed all the aspects of the hotel. We are definitely looking forward to welcoming you to W Bangkok in the near future.

All the best,

Nick Heath

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Reviewed 24 July 2014

I stayed in W Bangkok for two nights back in March and the experience was extraordinary. As a 30-year old I found anything I would expect from a high range hotel: extraordinary service, problem-solving attitudes, trendiness, sophistication, a wide range of services and a great location. The staff would anticipate to my needs at all times, even if it was a towel at the pool or another sachet of coffee in the room, always with a smile or a kind joke.
The breakfast buffet is the most complete I have seen, ever, in a hotel. Probably the highlight of this experience. They even had honey from an actual bee hive!

  • Stayed: March 2014, travelled solo
    • Value
    • Rooms
    • Service
Thank JordiVR_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Bangkok H, General Manager at W Bangkok, responded to this reviewResponded 30 July 2014

Hi Brulavertilo,
Thank you very much for your great review. I’m so glad to hear that you enjoyed all the aspects in the hotel and your experience was extraordinary especially our breakfast buffet. We try to ensure on a daily basis that our respective talents work together and professionally for our guests for a wonderful and unforgettable stay. I will be sure to pass on your comment to them.
Thank you very much once again for staying with us and we are looking forward to seeing you on your next trip to W Bangkok.
All the best,
Nick Heath

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Reviewed 23 July 2014

A surprisingly good value. $140 per night gets you a W quality hotel. We got a suite upgrade thanks to my travel buddy's spg status. Location could be better if you've never been to Bangkok before but it's nice to come home to a clean, well run hotel at the end of the day.

Stayed: July 2014, travelled with friends
1  Thank gregtakayama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Bangkok H, General Manager at W Bangkok, responded to this reviewResponded 30 July 2014

Hi gregtakayama,

Thank you for sharing your great feedback with us. It is good to be a SPG member as you will receive a lot of privileges. Thankfully, we are only a few steps away from the Skytrain station, which really helps avoid traffic all together. If you would rather stay close to the hotel and not travel for nightlife, the Sathorn area is the most up-and-coming location in Bangkok with the KuDeTa entertainment complex just next to the hotel and many new Bistros, Restaurants, Cafes, and Bars down the block on Soi 10 and Soi 12.

All the best,

Nick Heath

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Reviewed 20 July 2014 via mobile

Stayed at W bangkok for final days of our honeymoon.
We found 'W' to be everything we could have expected & more.
Check'in process with reception was fast, easy & painless (special thanks to JJ). The bell boy / concierge team are fantastic, full of smiles & willing to go above & beyond. Many staff greeted us by our names through the short stay we had which was a lovely touch.
We had the 'Marvelous Room' which was very spacious with its own lounge room, huge bathroom & two toilets. Our room was setup with a lovely surprise variety of cupcakes, complimentary alcohol, ingredients & instructions on how to make our own cocktails, & the bath was filled with balloons for my wife as we were on our honeymoon, a truly lovely touch.
The bedside electronic iPad device controls all lights, A/C etc which i found to be fun.
The bed / pillows were overly comfortable & loved the 'boxing gloves' on the bed, i even purchased a set on my final day.
Breakfast has a huge variety of cuisines to choose. Dinner at 'The Kitchen Table' was great & the 'woO bar' has a fantastic ambience / atmosphere & tasty cocktails.
The pool on the 6th floor is excellent & has underwater speakers 'woW'..
The hotel decor is outstanding as what you would expect from the W'group. We will surly be back in the future.

Stayed: July 2014
1  Thank Damien o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Bangkok H, General Manager at W Bangkok, responded to this reviewResponded 23 July 2014

Hi travel_in_styleZ,
Thank you for sharing your wonderful experience with us. Your feedback has put a large smile on my face, as I can feel that you left the hotel with such a positive feeling. We try to ensure that all our guests have a WOW experience thanks to our Whatever/Whenever service culture. I will be sure to pass on your personal thanks to JJ, our concierge team, and our welcome ambassadors. Thank you once again and we are looking forward to your return so that we can offer you the same experience.
All the best,
Nick Heath

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