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“Kitchen is smelly”

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Arize Hotel Sukhumvit
Ranked #298 of 867 Hotels in Bangkok
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Kitchen is smelly”
Reviewed 12 May 2014 via mobile

We have just check out from room 710, the stay was okay its just that the smells from the kitchen is very smelly.its an unpleasant smell that makes you want to puke.perhaps they should install the exhaust fan in the room.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Liana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinthip G, Public Relations Manager at Arize Hotel Sukhumvit, responded to this review, 4 June 2014
Dear TripAdvisor Reviewer,

Thank you for choosing Arize Hotel Sukhumvit during your recent visit.

Please allow me to apologies for the shortfalls in service that you experienced. Certainly, this is not acceptable and we appreciate you bringing it to our attention for us to correct. Please kindly be informed that your picture isn't our hotel and we don't have a room no.710.

We hope you will consider staying with us next time you are in Bangkok so that you may observe at first hand our improvements.

Sincerely yours,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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250 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
Phnom Penh, Cambodia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 March 2014

The room is rather small but clean and nice. Staff are friendly and helpful. I booked the hotel because of it location and i was not disappointed that it is just 5-minute walk to BTS (Phrom Phong). The hotel is on Sukumvit 26.

Room Tip: When you arrive at the BTS, carefully look at the street number. Or the best option is to call the h...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seriya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinthip G, Public Relations Manager at Arize Hotel Sukhumvit, responded to this review, 4 June 2014
Dear TripAdvisor Reviewer,

Thank you for your feedback.

We are very pleased to know our hotel have contributed to making your stay a memorable one. We look forward to seeing you soon

We look forward to welcoming you again at Arize Hotel Sukhumvit during your next trip to Bangkok.

Sincerely yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 March 2014 via mobile

Stayed here two nights. Location is good but atmosphere and design are average to below-average. Rooms appear chic, but had issues like a broken shower head spraying water out the side.
Management was unwilling to let me extend my stay at a rate even closely resembling the rate I booked on their own website--they quoted me the "walk-in" rate (an over 50% increase) even though they have plenty of vacancies and I was already staying with them. Probably just a hotel policy/executive decision, but fairly sums up the attitude of this place.
Come for the proximity to BTS if you must, but don't expect to be treated warmly.

Stayed March 2014, travelled solo
Helpful?
Thank Colin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinthip G, Public Relations Manager at Arize Hotel Sukhumvit, responded to this review, 4 June 2014
Dear TripAdvisor Reviewer,

Thank you for choosing Arize Hotel Sukhumvit during your recent visit.

Please allow me to apologise for the shortfalls in service that you experienced. Certainly, this is not acceptable and we appreciate you bringing it to our attention for us to correct.

We hope you will consider staying with us next time you are in Bangkok so that you may observe at first hand our improvements.

Sincerely yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 February 2014

Stayed for on night on the way back through Bangkok.
Just wanted a nice room for a restful day before going back home, and for this is was perfect.
Had to check in really early at 7am as the sleeper from Chiang Mai arrived early. There was a charge of 1000baht for this, which i was happy to pay for as I didn't get much sleep.
The room was very quiet, in fact the first hotel i had in Bangok that was, so top marks on that account. Girl on the desk was helpful when asked to print out boarding pass.
Will use again

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinthip G, Public Relations Manager at Arize Hotel Sukhumvit, responded to this review, 19 February 2014
Dear TripaAvisor Reviewer,

Thank you so much for your review.

It is a great pleasure to read that enjoyed your stay with us. Again thank you for your compliments and we all hope we may welcome you again at Arize Hotel Sukhumvit.

Best Regards,
Arize Hotel Sukhumvit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 February 2014 via mobile

Cosy room, shower facilities great.walking distance to bts station and many many Japanese restaurants nearby. We arrived about 830p, did not feel a warm welcome. Room wise is fine but do not find staff at the front desk friendly. Latest check out they could extend to is 1pm. Take note incase you have a late departure flight like mine was late into the night.

Stayed February 2014, travelled with friends
Helpful?
Thank CandyAng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinthip G, Public Relations Manager at Arize Hotel Sukhumvit, responded to this review, 17 February 2014
Dear TripAdvisor Reviewer,

Thank you for visiting Arize Hotel Sukhumvit. I am sorry to see the note about the front desk staff and will share this comment with our team so that they can review the appropriate way to manage a busy situation. Thank you for pointing this out.

For late check out, normal check out time is before 12.00pm. The late check out requested is subject to room available as well. However, on your check out date our room is not available so we re unable to provide you the late check out 1.00pm.

Please let us know the next time you plan on visiting and so we can personally welcome you back to Arize Hotel Sukhumvit.

Kind Regards,
Arize Hotel Sukhumvit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 31 January 2014

Spent a weekend in Bangkok with my wife and loved the hotel.

Design - Modern design of the lobby and the rooms

Rooms- a bit small but convenient with all the amenities

Location - central location and walking distance to BTS and lots and lots of restaurants and shops and massage centers around (saves you lot of time when you are moving in the city). If you want to move around the city just take the BTS and try different locations (Sukhumvit, Siam, etc ... )

Price - good value for money and staff very friendful

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mher F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinthip G, Public Relations Manager at Arize Hotel Sukhumvit, responded to this review, 16 February 2014
Dear TripAdvisor Reviewer,

Thank you so much for sharing such a thorough review of Arize Hotel Sukhumvit. We appreciate you taking the time. We hope the next time you return to Bangkok you will once again consider staying with us.

Thank you again and we do hope to have you with us again.

Best Regards,
Arize Hotel Sukhumvit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arize Hotel Sukhumvit

Property: Arize Hotel Sukhumvit
Address: 8/8 Sukhumvit 26 Rd. Klongtoey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #298 of 867 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Arize Hotel Sukhumvit 3.5*
Number of rooms: 151
Official Description (provided by the hotel):
Discover the new Arize Hotel Sukhumvit, a brand-new city hotel and serviced residence with comfortable and elegant accommodations while executing a high level of personal service delivered with utmost pride to all our guests. The hotel is just off Sukhumvit Road and within walking distance to the BTS skytrain Phrom phong station and the MRT subway station, Sukhumvit. Situated a heartbeat away from Emporium, Terminal 21 Shopping Centre, Robinsons Department Store, The Queen Sirikit National Convention Center (QSNCC) and Benjasiri Park. Hotel offers exceptional convenience for business or leisure travelers with easy access to expressway, financial and shopping destinations. Arize Hotel Sukhumvit is the ideal oasis in the Centre of a bustling Bangkok. Whether you're traveling for business or leisure, you'll find friendly and efficient service at Arize Hotel Sukhumvit. Our well-appointed rooms offer high-speed wireless Internet, 40-inch flat-panel TVs, luxurious bedding, in-room safes and mini-bars and a number feature mini and full kitchens and washer/dryer units. Other services available, include a fitness center and pool. ... more   less 
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