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“Ibis, Siam”
4 of 5 bubbles Review of Ibis Bangkok Siam

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Ibis Bangkok Siam
Ranked #157 of 851 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Ibis, Siam”
4 of 5 bubbles Reviewed 16 August 2014

It was my first time travelling to Thailand and also my first stay with hotel Ibis. And it was a very good and comfortable stay, above my expectation. But perhaps maybe the front office staff can smile abit more.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Bertram L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienSalmon, Manager at Ibis Bangkok Siam, responded to this review, 19 August 2014
Dear Bertram L,

Thank you for taking the time to tell us about your experience at the ibis Bangkok Siam. I'm happy to read that you have appreciated your stay with us during your first visit Thailand, the voice of our customers is critical in maintaining our high standards.

I am sorry to read that you experienced some problems with the staff service, I will share your feedback with our Front Office Manager to review with the concerned employees. Please accept my apologies regarding this matter as usually we have good feedback about the friendliness of our staff.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best Regards,

Sebastien Salmon
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,380 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
New Delhi, India
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

The entrance to the BTS line is right in front of the hotel. Location is superb with Siam and MBK in walking distances. Bus stop also right across. Otherwise the services were like any other IBIS chain hotels. A decent breakfast, clean hotel and warm people at the reception. I will always stay with you again

Room Tip: after having read the reviews, I went for a room away from the lift, and without a door connecting t...
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  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank SharmaDelhi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 August 2014

Ibis Siam is definitely one of the best hotels if you are looking for a place near BTS. Siam Paragon, Siam Center, and Siam Discovery are located just one stop away from National StadiumAll the staffs are very friendly and I recommend you to speak English slower than usual to them since some of the staffs didnt speak English very well.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank LaurenciaSteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienSalmon, Manager at Ibis Bangkok Siam, responded to this review, 8 August 2014
Dear Laurenciasteph,

Thank you so much for your nice feedback following your stay at our hotel Ibis Siam and for being understanding of the communication gap that you may face in a cross cultural environment, even with our trained staff.

I am glad that our location was convenient for your shopping needs and for your displacement through the city, thanks to the sky train station located in front of the hotel. Your comments regarding the friendliness of our staff is also very much appreciated.

Thank you again for sharing you kind review and I hope that we will have the chance to welcoming you and your family back in a near future.

Best regards.

Sebastien Salmon
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 4 August 2014 via mobile

I think for the price we paid it was a really nice hotel. Location is great, it's located right next to BTS station and MBK mall. Room was okay, staff didn't speak much English but they were trying to help us as much as they could. But again for this price tag it would be hard to find something better.

Stayed August 2014
Helpful?
Thank Sviatoslav L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienSalmon, Manager at Ibis Bangkok Siam, responded to this review, 8 August 2014
Dear Sviatoslav L,

Thank you for taking the time to write your review of our property on Tripadvisor, your comments are very much valued.

We really appreciate your comments regarding our customer service, our staff is doing everything possible to make your stay comfortable by providing advice and suggestions, even if accents and intercultural habits can slightly alter communication. It is also a pleasure to know that our property value for price paid is a step ahead of our competitors in the area.

Thank you again share your opinion about your stay, we hope you will give us the opportunity of welcoming you again at Ibis Siam in a near future.

Best regards.

Sebastien Salmon
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 4 August 2014

Super soft king bed and pillow , nice and clean small bedroom. Bathroom very small.Great breakfast.
But staff not friendly.

Easy to go shopping centre and catch sky train. Sky train just exactly infront of this hotel.

  • Stayed April 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienSalmon, Manager at Ibis Bangkok Siam, responded to this review, 8 August 2014
Dear Amy M,

Thank you for taking the time to share your past experience on Tripadvisor about your recent stay with us at Ibis Siam. It is a pleasure to know that our location was convenient for you and that you have appreciated our breakfast buffet.

I am happy to hear that the quality of our mattress and softness of our pillows allowed you to rest properly; the cleaning of the rooms is always taken seriously by our house keeping teams as we understand that providing a clean environment to our guests is the starting point of memorable stay.

I am sorry to read that you were disappointed regarding our staff behaviour. In a previous Tripadvisor review, concerning your recent stay at Mercure Siam that is located in the same building, you have qualified our working teams of “friendly and helpful”. As you could notice in the past, our staff is trained to provide top-quality assistance, be assured that the event that you report is by no means representative of our usual high levels of service.

We certainly look forward to the opportunity to welcoming you back in the very near future. ARE

Best regards.

Sebastien Salmon
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Bangkok Siam

Property: Ibis Bangkok Siam
Address: Rama 1 Road | Wangmai, Pathumwan, Bangkok 10330 , Thailand
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #157 of 851 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Bangkok Siam 3*
Number of rooms: 189
Official Description (provided by the hotel):
Located right in the heart of Bangkok and only steps away from the National Stadium BTS Station, the 189 room ibis Bangkok Siam offers fully equipped facilities and contemporary dining options. Modern and well designed, all rooms feature a satellite LCD TV, functional bathroom, free WiFi internet connection and more. The lobby bar and terrace is open all day for light meals and refreshing drinks. Pet allowed (up to 10 kg) Modern and well designed, the Standard Room features all the usual amenities. A cozy double bed, a desk, LCD TV with international channels, free WiFi internet access, fridge, tea and coffee making facilities, a safe and hair dryer. ... more   less 
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