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“Our favourite in Bangkok”

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Mercure Bangkok Siam
Ranked #97 of 879 Hotels in Bangkok
Certificate of Excellence
Reviewed 13 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank FMA1977
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SebastienHMI2, Manager at Mercure Bangkok Siam, responded to this reviewResponded 18 May 2014

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Reviews (2,157)
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1,134 - 1,140 of 2,157 reviews

Reviewed 13 May 2014

The best of the hotel is location! Just in front of the hotel, you will see the BTS sky train station that is convenience for travelling around bangkok without facing traffics jam on the busy roads and only 5 mins walk to MBK mall. Our room was on the 27th floor with beautiful city view. The bathroom was clean. The bed was soft and comfortable. The breakfast was ok. The staff was helpful but they need to smile more. We enjoyed our stay here and will be back next time.

  • Stayed: May 2014, travelled as a couple
    • Value
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    • Cleanliness
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1  Thank Siri_bebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

I was pleasantly surprised by the comfort level and cleanliness of the room and local convenience to the nearby shops and restaurants.
The hotel is near the BTS skytrain station, National Stadium; so you have good access to all of Bangkok; as well the local large shopping malls. The rooms are clean and comfortable with Iron, hair dryer and free Inet access.I enjoyed my stay in Mercure Siam Bangkok very much, and would not hesitate in returning.

  • Stayed: April 2014, travelled with friends
    • Value
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Thank Ellen Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienHMI2, Manager at Mercure Bangkok Siam, responded to this reviewResponded 16 May 2014

Dear Ellen Q,

Thank you for sharing this nice review on Tripadvisor about your recent stay with us at Mercure Siam.

It is a pleasure to see that the amenities and cleanliness of the room has exceeded your expectations, we always do our best to make you feel comfortable at all time.

Indeed our location is very convenient, nearby our hotel you will find everything you need to spend a great holiday such as supermarkets, malls, restaurants and numerous streets dancing shows and Muay Thai fights performed in front of MBK mall.

I am really happy to know that your stay with us was enjoyable and I look forward to the next opportunity to welcome you back to the Mercure Siam on your next holiday in Thailand.

Kind regards.

Sebastien Salmon
Executive Assistant Manager

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Reviewed 9 May 2014

Stayed 3 nights at Mercure Bangkok Siam. Perfect room for the 3 of us. Overall satisfied and will come back for next trip.
The only thing bothering me is bathroom door cannot lock and slide open itself.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank eagertofly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienHMI2, Manager at Mercure Bangkok Siam, responded to this reviewResponded 16 May 2014

Dear Egertofly,

Thank you for taking the time to add a comment on Tripadvisor about your 3 nights stay at Mercure Siam.

It is great to know that your experience with us was satisfying, I am just sorry to read that the absence of door lock was not convenient for you. We will think of a way to improve our service and in the meantime our engineering team will do the necessary to fix the bathroom door.

Thank you very much for sharing your experience and also for adding a nice picture of the room that was arranged for you.

It is great to know that we will have the chance to welcome you back on your next trip to Bangkok.

Kind regards.

Sebastien Salmon
Executive Assistant Manager

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Reviewed 9 May 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank JimJumBKK
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SebastienHMI2, Manager at Mercure Bangkok Siam, responded to this reviewResponded 16 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 May 2014

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Sowlin_12
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SebastienHMI2, Manager at Mercure Bangkok Siam, responded to this reviewResponded 9 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 May 2014

We stayed here for 3 nights as a stopover to Phuket. We had never been to Bangkok before and this hotel was a great base to help us discover the city. Checkin was a breeze and the staff very friendly and curteous. Assisted to our room, which we found to be small but thats what you pay for. Great views of the city over looking MBK, BTS system and local roads.
We had breakfast in the hotel each day and found the selection quite varied. Had read reviews on tasteless foods and no variety, they are wrong. Had dinner in the restaurant one night and again found the meals to be excellent quality. Staff were always helpful and although some language barriers, we are in a foreign country!
Access within the hotel was slow as you have to catch a separate lift from lobby and restaurant to rooms.
All in all we enjoyed our stay. Even though we as Australians are a minority in Thailand, we had no trouble at all. Enjoy your stay here........we did.

  • Stayed: May 2014, travelled with family
    • Value
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1  Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienHMI2, Manager at Mercure Bangkok Siam, responded to this reviewResponded 9 May 2014

Dear Familyhay,

Thank you for posting this wonderful comment on Tripadvisor about your 3 nights stay within our establishment Mercure Siam.

I am glad that we could be of some help, our location is indeed strategic when it comes to visit the city.

Our front office teams are doing the necessary to check you in and out quickly while providing you with practical advice about your stay and displacement in the capital, to make you feel comfortable from your arrival until your departure is a must.

It is wonderful to know that you have appreciated the delicacy and the variety of our breakfast as well as our “a la carte” menu and I am relieved that you have tried it yourself and then give us back the most objective comment.

Thank you for sharing your experience with us and I hope that we will have the chance to welcome you again in a near future.

Kind regards.

Sebastien Salmon
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Bangkok Siam

Address: 927 Rama 1 Road | Wangmai, Bangkok 10330, Thailand
Region: Thailand > Bangkok > Siam , Pathumwan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #97 of 879 Hotels in Bangkok
Price Range: £61 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bangkok Siam 4*
Number of rooms: 189
Official Description (provided by the hotel):
The Mercure Bangkok Siam is conveniently located in the heart of Bangkok's shopping district and steps away from the National Stadium BTS. Explore the numerous shopping malls just a quick walk away at MBK, Siam Center, Siam Discovery, Siam Paragon, Centralworld and Siam Square. Mercure Bangkok Siam features 189 superior, privilege and suite rooms all appointed with a warm and modern style. The shared complex includes free WiFi, restaurant, 3 bars, 3 meeting rooms, roof top swimming pool and fitness. ... more   less 
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