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Arcadia Suites Bangkok by Compass Hospitality
Ranked #162 of 894 Hotels in Bangkok
Certificate of Excellence
Reviewed 11 March 2014

This was our first stay in Arcadia Suites, and we usually chose serviced apartments when staying in Bangkok. Arcadia was perfect, from our lovely one room apartement, to the kindness and attention to details showed by all the staff.
The swimming pool is really nice ; there are no umbrellas but as it is under direct sun only for a few hours a day (+/- 9 am to 2 pm) that was not reaaly an issue. And they even made one from scratch when I asked for one the 1st day !
Breakfast buffet was nice, not huge but with enough choice and food of good quality.
The lady who made up our room everyday was really attentive to details and for instance she provided us with a cloth rack when she noticed we did not have enough space to hang our clothes to dry (by the way : there is a washing-machine in the apartment, that works well and is not noisy ; it also dries but the drying function is not always very efficient)
The apartment is well equipped but there were no pans, which was not an issue for us as we only need the microwave ; but of course for long term stays that could be a problem.
To sum up : great value for money, good location, wonderful staff. We definitely recommend ... and we'll stay again with great pleasure !

  • Stayed: March 2014, travelled as a couple
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Thank Marie-S Beijing Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this reviewResponded 15 March 2014

Dear Ms. Marie,

Thank you for making Arcadia Suites Bangkok your choice of residence while in Bangkok.
We were happy to see that you have enjoyed your time with us and that you have appreciated your room as well as our facilities. Our priority has always been customer satisfaction and we are glad to see that our dedicated staff has left you with a positive experience.

Thank you for taking the time to share your experience with others and we look forward to welcoming you again in the near future.

Kind regards,
Arcadia Suites Bangkok

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380 - 386 of 560 reviews

Reviewed 10 March 2014

This was our second stay at Arcadia and we are ever pleased because of the spacious room, well appointed room with two HD TV (one at the living room and one in the room) and most of all proximity to the BTS station. The hotel provides shuttle service using Tuk Tuk to take us to the BTS station less than 5 minutes away. The receptionists are ever extremely polite and helpful. They have VCDs for loan to play at the VCD player in the suite. Most of all due to our repeat stay, we were upgraded to a Deluxe Suite from Superior Suite.

We will definitely return to stay without further consideration for other hotels.Great Value for money.

Room Tip: Pool facing room gives a good view of the pool.
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  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank MichaelLee60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this reviewResponded 14 March 2014

Dear Mr. Michael Lee,

Thank you for taking the time to share your past experience at Arcadia Suites Bangkok. We are glad you satisfied with our room, facilities Tuk Tuk service and staff.

Thank you so much for your overall kind review to us!

We hope that we will have the pleasure of welcoming you again in the future.

Kind regards
Arcadia Suites Bangkok.

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Reviewed 9 March 2014

I really loved my stay there and have no complaints! The room was clean and lovely and the staff was kind and helpful. When something needed fixing they handled it promptly. If they want it would be nice to have a few more dishes on the dinner menu and maybe do things that are different if needed.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with this hotel
Thank Bobbi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this reviewResponded 14 March 2014

Dear Khun Robbi,

Arcadia Suites, Bangkok would like to thank you for choosing our residence as your preferred accommodation while visiting Bangkok.

We are so delighted that you satisfied with our room and friendly staff. We have well noted your preference for more dishes on the dinner menu. Should you visit Bangkok in the future, please consider returning stay at Arcadia Suites again. We look forward to seeing you soon.

Have a Blissful Day!
Arcadia Suites Bangkok

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Reviewed 24 February 2014

After spending three months in Southern Thailand spending most of time in cheap guesthouses, this was the best way to end the holiday. According to the other reviews I chose this place plus the room rates were ok. Everything I read was pretty much correct. The location of Arcadia is absolutely fantastic for shopping and sights. There are ok fast food joints close by and also the hotels own restaurant isn't that bad either - the surroundings and peaceful yard with pool makes it great place to eat.
I am usually very bad sleeper. Any distraction and I will be up all night. Once I arrived to my room and noticed that there's a highway ramp with heavy traffic more or less 20 meters from my bedroom window I was terrified. BUT - yes here's the big big but - the sound isolation in the bedroom was absolutely amazing and I couldn't hear a thing from outside and really slept like a baby first time in months.
Interior of the rooms were very modern and nice. Bathroom big and really loved the shower. The lighting of the rooms were designed to have lots of indirect luminance which creates nice sensation of high luxury. Huge plus was having TV in bedroom and also in living room.
Breakfast. Well, lots of other people in Tripadvisor have complained it to be too simple. I would say less is more and suited very well with Asian and Western breakfast. Cheese would have been great, but I was satisfied with Asian breakfast.
Room cleaning. Well, that is one minor issue and unfortunately costing the perfect score. I stayed 3 nights and on the first day my room was cleaned and organized as it should be, but on the second day towels were just tossed here and there, there were stains etc and it gave me bit of poor feeling about how well some cleaner do their job after all.
Spa services. Although hotel doesn't advertise it out in the open they still have call service for massage which was absolute amazing experience - I had 2 hour massage in my room: Thai and foot massage leaving me very very relaxed. Only if I had known this on the first evening I would have had it right when I arrived.
Checkout was fast and I got taxi waiting for me to the airport.
Overall - I am very satisfied and I definitely will come back to Arcadia on my next stopover or vacation in Bangkok.

  • Stayed: February 2014, travelled solo
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Thank Garwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this reviewResponded 26 February 2014

Dear Garwa,

First of all, we would like to thank you for selecting Arcadia Suites as your choice of accommodation while visiting Bangkok. We are truly appreciate you take the time to share feedback & experience regarding your recent stayed with us.

We are glad you satisfied with our room, facilities, Breakfast and the service standard. We also realized that you were disappointing with a few issues, Please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We look forward to welcoming you again in the near future.

King Regards,
Arcadia Suites, Bangkok

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Reviewed 21 February 2014

Probably one of the nicest rooms I've stayed in - One Bedroom Suite. Had 2 massive rooms, both with a TV. Was so clean it was like we were the 1st people to stay there. Kitchen was fantastic and also had a washing machine/dryer. Perfect escape from the intensity of the city when you've finished your days activity. Close to Siam and Sukhumvit, or anywhere your else you need to be via the free hotel tuk-tuk to the train station. Only cost us about $90 a night in high-season, worth every cent. This is the sort of room you'd expect for $400 in Australia.

  • Stayed: February 2014, travelled as a couple
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Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this reviewResponded 28 February 2014

Dear Peter C,

Arcadia Suites, Bangkok would like to thank you for choosing our residence as your preferred accommodation while visiting Bangkok.

We are so delighted that you satisfied with our room, location and cleanliness. Should you visit Bangkok in the future, please consider returning stay at Arcadia Suites again.

We look forward to seeing you soon.

Have a Blissful Day!
Arcadia Suties Bangkok

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Reviewed 19 February 2014

It was so nice, I felt a little uncomfortable. I am a middle of the road hotel person, this is high end at middle prices :-)

Everything is brand new - microwave, refrigerator, washing machine, two TVs, DVD player - all Samsung. Bed is amazing, I am ordering the same mattress it was so perfect! Bathroom new and nice, big tub, shower that is like a waterfall over your head, no stooping down for the falang.

Pool was beautiful and great to swim in. Fitness room was small, but empty when I went. A couple aerobic machines, some hand free weights, and a weight machine. Fine.

The people at the hotel were all super professional. Nice check in experience, they bring you some sweet cool water (my wife drank them both). Restaurant people were all friendly and courteous.

The only issue I found was the hot water in the bathroom. I think the instant hot water heaters are not sized correctly, you get very hot water for about 3 minutes and then I think it resets or something. Came out cool for a while, then got hot again. The fixtures are somewhat complicated to adjust. I was able to take a shower, but this needs to be addressed. I told the hotel staff about this already.

Did I mention the breakfast buffet? Wow, what a huge meal. This can be breakfast and lunch!

Room Tip: All rooms appeared to be identical, we saw some rooms were open being cleaned and also for the pool...
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  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Compass Hospitality
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this reviewResponded 28 February 2014

Dear Bill D

First of all, we would like to thank you for selecting Arcadia Suites as your choice of accommodation while visiting Bangkok. We are truly appreciate you take the time to share feedback & experience regarding your recent stayed with us.

We are glad you satisfied with our room, facilities, Breakfast and the service standard. We are trying to make all guests feel as comfortable as possible and we are happy that we have achieved this. We also realized that you were disappointing with hot water heaters, Please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem. Our technician will find out the best solution to solve a problem.

We look forward to welcoming you again in the near future.

King regards,
Arcadia Suites Bangkok

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Reviewed 18 February 2014

I stayed in this hotel for one night before I left Bangkok. Rooms are high quality and VERY good value for the rates charged. Kitchen, washing machine, two plasma TVs, large bath and separate shower, comfortable bed with beautiful linen, cosy lounge. It is very close to the freeway but so well noise insulated that I had a beautiful night's sleep. I had a smoking room, which was a welcome change in Bangkok instead of having to find accommodation with a balcony. The staff were very helpful. Staying at the Arcadia Suites was a very enjoyable experience.

Room Tip: I had a room overlooking the pool and the freeway. Not the best outlook, but the internals of the s...
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  • Stayed: February 2014, travelled solo
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Thank Roz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this reviewResponded 24 February 2014

Dear Roz W

Thank you for taking the time to write a wonderful review of our hotel.

We are glad you satisfied with our room and the service standard.

We look forward to seeing you soon.

Warm regards,

Arcadia Suites Bangkok

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Additional Information about Arcadia Suites Bangkok by Compass Hospitality

Address: 15 Soi Nai Lert, Wireless Road, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #162 of 894 Hotels in Bangkok
Price Range: £50 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arcadia Suites Bangkok by Compass Hospitality 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
A brand new all-suites serviced apartment in Bangkok, Arcadia Suites offers spacious accommodation in the most central part of Bangkok city. Located in Nai lert, Arcadia Suites Bangkok is just a few minutes' walk from the Phloenchit BTS Sky train station. ... more   less 
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