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The Continent Hotel Bangkok by Compass Hospitality
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Reviews (1,795)
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Reviewed 18 December 2013

Great location - BTS & MRT at doorstep. Nice breakfast place with good view on 35th floor. Rooms are nice but beds are a bit bouncy. Small hotel - small lobby and low ceiling give claustrophobic feeling. Service is not the best - check-in staff didn't retrieve correct booking so we took a while to get our rooms; porter was not there and we had to bring our luggage up to our rooms ourselves; when we were leaving for Don Muang Airport, porter got us an expensive taxi (800 baht - 4 passengers, 2 med-sized trolley bags, and 2 small duffle bags).

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Shopaholic1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

booked sky room for 3 nights because of the location.
hotel doorman are nice.but a lot to say after that,.....

"Personalized in-room / in-Limo check-in"? i queue to check in....

second, when i dialed so called ONE TOUCH SERVICE, totally can not get thru(the hotel guide indicates like everything just dial this). when i call front desk try to figure out why, the girl say she dont really understand wat is ONE TOUCH SERVICE. she say will ask someone come to my room show me how to use phone.........ok......

i hang up and wait for quite long no one seems come. so i called again. this girl seems better,at least she informs me ONE TOUCHSERVICE is totally out of service this period, anything just call front desk....

then i found out sky benefits abt f&b is only free breakfast and 4-6pm cocktail. I thought there is a executive lounge like every other hotel, but turn out they dont have. but this nothing wrong with hotel. my own misunderstanding.

and wat about the fruit basket? i called again. guess wat the girl tell me? "u didnt say when u checking in right?" so my fault?? then she say ok will bring for u, in a really very reluctantly way and hang up call very fast... its not i cant afford some fruit, but if u indicates in yr website, then better provide right? and i really dont like the way she response

stayed in conrad,then pullman king power.compare to them, here much cheaper. and locationv convient. but maybe service or staff attitude or some information update can be better.

still have 3 nights here. im worried about my holiday after posting this ... lol ..

  • Stayed: December 2013, travelled solo
    • Value
    • Service
1  Thank vcx2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZakiBaz, General Manager at The Continent Hotel Bangkok by Compass Hospitality, responded to this reviewResponded 16 December 2013

Dear vcx2013,
Greetings from The Continent Hotel!
I am sorry to hear about your experience at our hotel and I am glad that you are still staying with us so I can meet you in person and listen to all issues that you are facing.
You'll benefits from the Sky rooms the following:
Free daily breakfast for 2 persons at the Medinii.
Personalized in-room / in Limo check-in (if guest reserve the airport limousine with us or call hotel)
Daily Fruit basket
Turn down service
Local calls within Bangkok city only
Complimentary soft drinks from 6:00 AM - 6:00 PM at “all outlets” (Compass, H2O, Medinii)
Complimentary drinks from 4:00 PM - 6:00 PM at the Axis and Spin INCL:
- Beers
- Cocktails
- Wine
Complimentary (snack of the day) from 4:00 PM - 6:00 PM at the Axis and Spin
Free WIFI
Early C-in and Late C-out (Subject to Availability).
Daily News paper
Complimentary Laundry for 2 PCs per day "not include dry-clean.
1 hr Comp use for the meeting room (should be reserve in advance, subject to room availability).

One touch service is available to all guests rooms. the hotel will take all guests requests at one line to make it easy for our guests.
I'll check all issues that you have mentioned and meet you at any of your convenient time.
I assure you that you'll enjoy your stay with us and I'll personally handle all your requirement.
Many thanks for your kind review and I am looking forward to meeting you.
Regards,
Zaki Baz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2013

Perfect location near Asok skytrain and MRT. Nice and personal staff. Rooms very fresh and good standard. Free Wi-Fi at 0,5 Mbit. Faster is available but for a charge. Small but nice pool on rooftop with bar. Modern facilities in small Gym. Nice breakfastroom with view.

Stayed: December 2013, travelled as a couple
Thank Ulf N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013

With so much to see and do in Bangkok, we don't mind that the hotel is small (tall building, but only a few rooms per floor), has small pool, small gym, small lobby. But everything else about the hotel is great.
What we like about the hotel:
- The location is near both the BTS and MTR station, hence getting around Bangkok is easy. The nearby Terminal 21 mall is a new mall, but has great shops and boutiques which feature local designers and craftsmen, selling very creative and affordable clothes, bags, shoes, but in a very comfortable mall setting. The food court is also wonderful and cheap.
The very playful Cabbages and Condoms restaurant is a very close, and a must visit place. The naughtier Soi Cowboy with its many bars and clubs is also very nearby.
Health Land Spa is also a walking distance from the hotel.
- The room is new, clean, modern and brightly decorated. Beds are comfortable.
- The staff is fantastic. Mostly speak good English. The concierge and receptionists are very very helpful and polite. They went out on a limb to find us the name and location of a restaurant I visited a long time ago. Fantastic staff!

We opted not to have the breakfast at the hotel, since there are plenty of local places to eat nearby.

The hotel is not very feasible from the main road. So if you are going around in taxi, make sure you bring a name card of the hotel with its Thai writing to show to the cab driver.

Room Tip: Any room is good and different floor has different themes.
  • Stayed: June 2013, travelled as a couple
    • Value
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Thank Ed-Henry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

We stayed as a family 2A+1C-8yrs for 5N during May2013. Hope our Reveiws would help you in your Selection.

The Hotel is located at a Gr8 Location in Sukumvit. Its a SkyScrapper with 39 Fl, New Property, very Clean & Impressive. Gym is at 36th Fl, Swimming Pool is at 37 Fl with a small Bar-H2O, Bar/Lounge-Axis & Spin is at 39Fl & Restaurant- Medinii with Buffet Breakfast is at 33Fl.

The Hotel Staff is Friendly & Cooperating. We did not faced any issues in regards to ChekIn/Out, RoomService & Billing.

Rooms are Gr8, styled & elegant, well equipped though a bit small. Sky Room is ideal for a Couple & Executive Room for 2A+1C. Executive Room has an extra Bed/Sofa to accomodate one.

RoofTop Swimming pool is gr8 & operational till 8 in the Eve. Small bar H2O is an advantage.

[Plus's]+

Travel+
BTS Asoke & MRT Interchange are at footsteps for those to travel by Skytrain or Metro, being cheaper & easier way to move around. Taxis can be food just at the Hotel gate.

Shopping+
Terminal21 Shopping Mall, one of its kind, though expensive, is located footsteps.

Sports Bar/Restaurant+
The Clubhouse Sports Bar & Grill, is just a 5-10 Min walk, a nice place to hang out.

Dining+
The Pavilion Indian Restaurant with Veg/Non Veg. Food is across the road at a 5-7min walk.
Little Italy, Italian & Continental food is just a few steps from the Hotel, open 24 hrs.
Subway is some 4-5min walk.

Departmental Store+
7 Eleven, Departmental Store, catering to most of your needs, is again a 4-5min walk just opp. to Subway.

Nightlife-Adult+
Soi Cowboy, most popular for Adult Nightlife is walking distance behind the Hotel, some 10min walk. Though close but still off your sight, for those travelling in family.

[Minus's] -

The Hotel doesnt have a Playground- Indoor/Outdoor for Childrens.
The Restaurants in the Hotel have nothing much to offer in Indian Snacks/Food.
The Buffet Breakfast lacks variety in Vegetarian snacks.
Depth of the Swimming Pool, Guess 5Ft.
Size of the Room for accomodating 2A+2C
A bit Expensive.

Overall a Gr8 Place to stay!!! Rate 4/5.

Room Tip: Couples- Road Facing Sky Room on high Floors 30+ Fl Family- Road Facing Executive Room on high Floors 30+Fl
  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank skk1509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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