We ate at the restaurant after making a late afternoon reservation via their email address several months before our visit.
The restaurant is easy to find and is on a main street about a mile walk out of Chinatown. The restaurant was also easy to spot as it had a crowd of tourists and prospective diners outside it jostling for position.
We arrived for our reservation early and quickly learnt the crowds were mainly people who had just turned up and were waiting for their turn in ‘walk up’ book.
No staff acknowledged us, smiled or attempted to differentiate us from the mob outside.
It got to approximately 10-15 minutes after our allotted time and I ended up forcing myself in to the attention of a waitress who was doing her best to avoid eye contact with anyone.
The staff were all very busy, they were rude and went to great lengths to avoid questions, conversation or eye contact.
On first glances the restaurant appears to be struggling under the weight of its own success. Staff including Jay Fai did not look happy to be there, there seemed to be an underlying resentment and palpable contempt for diners. Jay Fai was segregated away behind partitions (presumably due to tourists getting in her way and distracting her in the past). Do not expect any interaction or smiles - she was just busy doing her thing and looking like she wanted to be somewhere else.
We were eventually seated at our table, 15 minutes later we ordered some beers and our food. In this interaction we at least got a smile from one member of staff before she rushed off.
We ordered one crab omelette, one portion of drunken noodles with prawns and one bowl of tom yum soup with prawns.
Service was staggered and we received our items about 10 minutes apart - however that said it took some 40 thirsty minutes or so for our first dish to arrive. During this time staff walked by avoiding eye contact and avoiding attempts to politely ask for their attention for drinks service. One waitress even looked at us both, then our empty beers, then our empty glasses and walked off.
The food was absolutely delicious;
The crab omelette was piled full of sweet, perfectly cooked crab meat, it was decadent tasting but not too rich and was also served with a chilli dip that was a perfect accompaniment.
The drunken noodles were fantastic, perfectly cooked with huge juicy prawns, fierce fragrant spice and amazing cooked stir fried vegetables and greens.
The tom yum was very authentic, was fiercely hot and spicy and had a fragrance unlike any other tom yum or other Thai dish I’ve ever tasted. I like spicy food but actually had to leave some of the broth as my mouth and head were practically on fire.
As other reviews suggest the restaurant is extremely expensive when compared to restaurants of similar food, style and comfort level. For three dishes between two people and 4 Singha beers we paid approximately 3000 Baht.
The food tasted like it was worth the money and the incredibly large succulent seafood used can’t be cheap however it did leave me wondering where the money goes in a restaurant with no air conditioning, not enough staff, an obviously unhappy and segregated chef and one toilet with no taps or soap.
I’m glad we came and just like most people; I’ve wanted to eat at the restaurant since seeing it featured on Somebody Feed Phil. However I would strongly advise you to only book in advance. Also come expecting terrible service and unfriendliness and then it will at least not be a surprise.
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