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“A Gem in the heart of Bangkok”

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Centara Watergate Pavillion Hotel Bangkok
Ranked #111 of 858 Hotels in Bangkok
Certificate of Excellence
Bengaluru, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A Gem in the heart of Bangkok”
Reviewed 12 April 2014

What I loved
1. Great Staff. Smiling faces everywhere.
2. Free upgrade to superior room
3. Fantastic rooms. Great value.
4. Proximity to prime shopping areas
5. Awesome breakfast buffet and great choice from restaurants for room service
What I disliked
1. ABSOLUTELY NOTHING

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raju61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wim_Fagel, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this review, 14 April 2014
Dear guest,

Greetings from Centara Watergate Pavillion Hotel Bangkok and thank you for submitting a review on Tripadvisor!

We appreciate your recognition of Centara Watergate Pavillion Hotel Bangkok’s overall serene and relaxing atmosphere as well as the location of the hotel next to all shopping malls and markets. We are also happy that you enjoyed the In-Room Dining facilities and the breakfast buffet in addition to the friendly service provided by our staff members.

We will make sure that your comments are shared throughout the hotel. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we get the opportunity to be at your service again in the near future.

Looking forward to welcoming you back soon and kind regards,

With best regards,


Wim N.M. Fagel
General Manager
T: +66 (0) 2 625 1234
F: +66 (0) 2 625 1235
E: gmcwb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2014

As a shopper and a female traveler , I look for a safe , convenient, accessible , clean and a stylish property. I was recommended Centara Water Gate by a friend and the property was beyond my expectations. The accessibility was extremely convenient. The easiest way is by the city line which starts from the basement of Suvarnabum airport. I enjoyed the elevated view of the city and within 25 minutes , I was in Pratunam area( second last station) Hotel is approx.5 mins walk from the station. The location of the hotel is fantastic as most of the prominent malls are a few minutes away( BY WALK). Platinum, Central World, Big C , Pranutam centre, open market, night market, 7 11s , BTS station, City Link and many dining options saves a lot of time . The entrance to the hotel is simplistic but very contemporary, 4 elevators in different metallic colours along with vibrant music can pep up any tired traveler like myself. The door opened on the 09th floor and the view was simply pleasing to the eyes. Humble staffs greeted me with folded hands and brilliant smile. The first visual was of 20th century modernist style lobby with minimalistic furniture but each piece was depiction of Art in itself. Aesthetic factor is the feeling of space despite limited size of the lobby. The intriguing and captivating sculptural and woven elements of the furniture are fascinating . White background with splash of bright colours looked very elegant. The view of the lobby expands to an open area with zen like theme and sky scrapers. The check in was very prompt and the welcome drink was indeed welcomed by my dry throat. I was escorted to my room which was very classy and contemporary. White décor with graphic art work on the wall and earthy green round seater refreshed me instantly. It’s a new property and very detailed with facilities to be extended to guests. The view from the giant window was as spectacular during the day as at night. I had a very comfortable sleep on a crisp white bed and morning was a feast at the breakfast buffet. The selection was very elaborate and delicious. Too bad my stay was a short one and I could not enjoy other facilities but I shall return soon to explore rest of the property.

I recommend the property whole heartedly. It is value for money and a boutique hotel experience in middle of shopping hub.

leena

Room Tip: Request for the room over looking the open water area.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leena O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wim_Fagel, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this review, 12 April 2014
Dear guest,

It is indeed a great pleasure having you stayed at Centara Watergate Pavillion Hotel Bangkok during your recent trip to Bangkok and we are very glad to know that we have met all your expectations.

I am truly touched with your meticulousness and genuine sentiments about the design of the hotel, the location of the hotel (especially the shopping location), the music choices in the elevators, the views from the whole hotel, the breakfast variety and quality and our jewel, the staff. Your words of praise means the world to them and will encourage them in their continuous pursuit of excellence.

We look forward to welcoming you back to Centara Watergate Pavillion Hotel Bangkok in not so distant future.

With best regards,


Wim N.M. Fagel
General Manager
T: +66 (0) 2 625 1234
F: +66 (0) 2 625 1235
E: gmcwb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manila
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 April 2014

We stayed overnight at this hotel last March. The deal via Agoda was tempting enough so we booked right away. We were lucky that the protesters were moved to a different location just days before we arrived. Our experience here was so good that we wouldn't mind booking with them the next time we visit Bangkok. The location was strategic enough, just a few steps to most malls in the area. The rooms were clean (with all things we really need), staff were helpful and accomodating, the buffet breakfast was more than we could ask for, and the complimentary wine/beer/tea from the bar upstairs was truly a welcome treat. And to top it all, it's near the airport link, saving travelers the time and their baht.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lakwatseragal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wim_Fagel, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this review, 12 April 2014
Dear guest,

Thank you for posting your review on Tripadvisor.

We are delighted to read your review post your stay in Centara Watergate Pavillion Hotel Bangkok. It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the superior quality of facilities, food, and location.

Your complimentary remarks were definitely a delight to read. It will be my pleasure to share your comments with my colleagues; they will no doubt be delighted to know that their efforts are so well appreciated.

Your words will not only motivate our colleagues, but inspire the entire team at Centara Watergate Pavillion Hotel Bangkok to continue providing the best service experience.

We all look forward to welcoming you back in the not too distant future.

With best regards,


Wim N.M. Fagel
General Manager
T: +66 (0) 2 625 1234
F: +66 (0) 2 625 1235
E: gmcwb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 April 2014

Friendly & helpful staff, spacious & clean rooms, conveniently located near shopping areas, nothing more to ask for!

Only low point was the entrance of hotel is not very visible, thus taxis may not be familiar with this hotel. Other than that, this hotel is worth coming back to next time!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jggang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wim_Fagel, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this review, 11 April 2014
Dear guest,

Thank you very much for your visit to Centara Watergate Pavillion Hotel Bangkok. We sincerely appreciate your time to share the details of your recent stay.

Great to read that you have enjoyed your overall stay with us. Currently we are in process to upgrade the entrance of Centara Watergate Pavillion Hotel Bangkok.

Meanwhile, we look forward to welcome you again in the near future.

With best regards,


Wim N.M. Fagel
General Manager
T: +66 (0) 2 625 1234
F: +66 (0) 2 625 1235
E: gmcwb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ghent, Belgium
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 April 2014

We spent one night in Centara Hotel.

A very friendly and helpful staff is awaiting you outside and always ready for you. The rooms are very clean, spacious and comfortable.

Make sure to check out the cool rooftop bar and enjoy the happy hour cocktails!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bram_Hor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wim_Fagel, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this review, 9 April 2014
Dear guest,

Thank you for your great review on Tripadvisor.

We are so glad to hear that you had a great stay with us at Centara Watergate Pavillion Hotel Bangkok!

We appreciate your feedback and we are happy to know that you enjoyed the facilities, WALK our fashion rooftop bar and, of course the service provided by our genuine and friendly staff. Your kind words about our service are much appreciated.

Thank you again, and we look forward to the pleasure of welcoming you back.

With best regards,


Wim N.M. Fagel
General Manager
T: +66 (0) 2 625 1234
F: +66 (0) 2 625 1235
E: gmcwb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 April 2014

Hotel is located in a shopping area, only few minutes to Platinum mall, Pratunam market, Indra market...but it is a bit far away from BTS, you should take tuktuk or taxi to BTS. Hotel services are excellent, check in and check out procedure are fast. The room is comfy, clean and well-desined. There is no swimming pool, what a pity!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnKieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wim_Fagel, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this review, 8 April 2014
Dear guest,

Thank you for your valued feedback.

Reading about your recent stay and how much you enjoyed the hotel is very rewarding. We continue to strive in providing authentic hospitality and make sure that we only deliver the best.

We hope to welcome you back at Centara Watergate Pavillion Hotel Bangkok in the very near future.

With best regards,


Wim N.M. Fagel
General Manager
T: +66 (0) 2 625 1234
F: +66 (0) 2 625 1235
E: gmcwb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2014 via mobile

I am deeply impressed by the services provided by the hotel. Upon reaching the hotel, the hotel staff escorted us to our hotel.

They gave us a free upgrade and a small birthday cake on my birthday day itself. The cake also came with a personalised card. I thought it was pretty heartwarming.

The room itself is just like we have seen on the website. Modern, spacious, spick and clean..

The location is just about 10min walk to platunium shopping mall. Along the way, there are some massage palor that provide quality thai massage .

The hotel staff are hospitable and friendy. They provide us with the map of the hotel. This come in handy on our way back to the hotel as we got difficulties communicating with the taxi driver.

The flick side of the hotel.. there is a strong sewage smell near the entrance of the hotel .

Other than that, everything is fine . I look forward to my next stay at centara. Thank for giving a memorable stay at centara on my maiden trip to bangkok.!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank 911mavisl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wim_Fagel, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this review, 7 April 2014
Dear guest,

Thank you for reviewing the Centara Watergate Pavillion Hotel Bangkok.

I am delighted to read that you had such an enjoyable stay with us. It is great to read that your have appreciated the friendly service of our team as well as the modern design of the room and the birthday cake.

I hope that we welcome you next year back to celebrate your birthday and hopefully we will see you before!

With best regards,


Wim N.M. Fagel
General Manager
T: +66 (0) 2 625 1234
F: +66 (0) 2 625 1235
E: gmcwb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centara Watergate Pavillion Hotel Bangkok

Property: Centara Watergate Pavillion Hotel Bangkok
Address: 567 Rachaprarop Rd. | Makkasan, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #111 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Centara Watergate Pavillion Hotel Bangkok 4*
Number of rooms: 281
Official Description (provided by the hotel):
Ideally positioned in the heart of Bangkok’s shopping district, within easy access to the airport link station with trains directly to and from Suvarnabhumi International Airport, the BTS Skytrain, and the expressway, this modern four-star hotel features 281 rooms and family-friendly suites designed in a light, modern, and inviting decor. With an outdoor relaxation area with cabanas, a spa that draws its inspiration from modern rejuvenation practices and Thai and Ayurvedic philosophies, and a fitness centre, you’ll enjoy plenty of leisure opportunities. Foodies, look no further. The hotel is home to an exciting all-day dining restaurant, a rooftop restaurant serving the complex flavours of Thai and Asian cuisines, and a rooftop bar. The hotel seamlessly connects to Watergate Pavillion Shopping Mall and offers free Wi-Fi access. ... more   less 
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