I was pretty damn excited when i saw our room in this new hotel. Our room was pretty damn big. It was at the very front of the hotel with large glass windows & a sliding door with a small thin balcony that also goes around the corner of the building. The bathroom layout was very weird the toilet is so close in front of the vanity that you needed to lean over the loo to use the mirror. Everything was very clean & obviously new which was nice but attention to detail is seriously lacking in the renovation of this hotel. There was a hole in the bathroom wall where a door stop was/or should be such a small fix but no one seems to of noticed. The hotel looks great but i also found odd that your standing in the lift area of this lovely new hotel with its bright, clean shiny tiles & a very nice sitting/relaxing room just off to one side then in the corner is a utility/cleaners room with mops, brooms, buckets etc on display to everyone. Its like this hotel was built in a hurry & the attention to detail lets it down. I new this building well in its previous life as a shopping centre.
I love the Pratunam area & know it well so this hotel location is pretty damn good. There was a bit of street noise but this did not bother us in the least BUT what did was the air - conditioning unit. The horrendous noise coming out of this beast ruined our stay! After the first night of no sleep my husband & i bought ear plugs & still we could hear the beast rumble. It was over the top & to be honest we should have asked to move rooms but we had already been at other hotels & were about to head off elsewhere so we persisted.
Upon check-out we informed the Concierge about the noise but he just said it was because we had such a large room hence all the noise.......ah not good enough ive emailed the hotel direct about this. It was bad.
Also dont fall for the free Wi-Fi what Wi-Fi? I wasnt able to get any free wifi & when i asked the Concierge about this he informed me "it was because it was raining" yeah whatever.
Big dissappointment to what could actually be a great hotel.
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