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“Great Staff with Great Service” 5 of 5 bubbles
Review of Marriott Executive Apartments Bangkok, Sukhumvit Thonglor

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Marriott Executive Apartments Bangkok, Sukhumvit Thonglor
Ranked #24 of 1,135 Speciality Lodging in Bangkok
Certificate of Excellence
Phuket
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Staff with Great Service”
5 of 5 bubbles Reviewed 5 December 2013

Thank you for Marriott Staff that you treat me and girl-friend with service mind and best service to us.

In room that you serve me very beautiful and clean so we sleep very comfortable, executive lounge as so.

Thank you again and I will be come back to you again soon :)

and Many thank you Night Manager Khun Noom as well with best thing to me.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tudut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BKKMS_Marriott, General Manager at Marriott Executive Apartments Bangkok, Sukhumvit Thonglor, responded to this review, 17 December 2013
Dear Tudut,

Warm Greeting from Marriott Executive Apartment Bangkok, Sukhumvit Thonglor!

Thank you very much for taking the time to give us your great feedback in regards the level of service, nice and comfortable room and Executive Lounge and for commending our staff so highly, especially Khun Noom ( Night Manager ).

In fact we are very proud of all our associates and believe in their ability to further improve. Your gracious comments not only endorse such belief and are great testimony to their dedication but they will also serve as an inspiration to consistently maintain high standards for which Marriott Hotels & Resorts is renowned.

May team and I are looking forward to welcoming you on your future trips very soon.

Best regards,

Gerrit Graef
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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241 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Melbourne
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 November 2013

Booked the 3 bedroom executive suite at the Marriott. Service by staff at the Lobby was pretty good. Even though we had to wait for a few hours before we could check in, the overall experience of the hotel was very good. Breakfast was included in our package and even though I was only in Bangkok for one night, and I expected Thai good, the western breakfast that was setup had a good spread and it did hit the spot after a big night out!

Will be back again.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank alim85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BKKMS_Marriott, General Manager at Marriott Executive Apartments Bangkok, Sukhumvit Thonglor, responded to this review, 5 December 2013
Dear alim85,

Warm Greeting from Marriott Executive Apartment Bangkok, Sukhumvit Thonglor!

Thank you very much for taking the time to give us your great feedback in regards the level of service and great breakfast and I do apologize for the inconvenience in regard the slow check-in. This is certainly not how we wish our guests to feel and we will consider for future action.

We are look forward to welcoming you back on your future trips.

Thank you and Best regards,

Gerrit Graef
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bondi, New South Wales, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

Friday night The rooftop bar had top and bottom bars with DJ's it was packed really happening it rocked .
And Saturday night was chilled but I think this place is a great place for a drink before moving on and great as romantic spot . better vibe then Lebua state Tower The dome Hangover hotel .
you got the train close by and the taxi to a great westerner street full of bars Soi 11 and night clubs 3 AUD fare . The streets are wider , quieter and cleaner around the area . only 15AUD by meter Taxi to airport .
The place was opened March 2013 the lobby , Pool and staff are great and gym is ok .
Rooms I found they put some big wow factor stuff like a round bath tub in the Bathroom but can only open the door to toilet half way feels un practical . as you walk in it fells small as you enter a dark little hall way But it is comfy two comfy double beds great pillows and quilt great sleep

Room Tip: the higher the better
See more room tips
  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rockenmojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BKKMS_Marriott, General Manager at Marriott Executive Apartments Bangkok, Sukhumvit Thonglor, responded to this review, 27 November 2013
Dear Rockenmojo,

Warm Greeting from Marriott Executive Apartment Bangkok, Sukhumvit Thonglor!

Thank you very much for taking the time to give us your great feedback in regards the hotel location, nice rooftop bar ( Octave ), nice room, nice pool and nice gym and I do apologize for the inconvenience about the bathroom decoration. This is certainly not how we wish our guests to feel and we will consider for future action.

We are look forward to welcoming you on your future trips to the hotel soon.

Thank you and Best regards,

Gerrit Graef
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
826 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 445 helpful votes
5 of 5 bubbles Reviewed 31 October 2013

This review is not on the hotel properly as I live here in Bangkok. It is about the rooftop bar. Since the Marriott Thonlor is a new place in Bangkok, not many people may still ignore that they have the latest rooftop bar in town with a 360º view. From up there (around 35F), you can see Sukhumvit avenue, Thonglor area and the Chao Praya River. The bar is circular and offers the usual drinking list with a happy hour (2 drinks for 1).
It is best to go there at the end of the day to see the sunset if it is on a clear day and soon after all of Bangkok lights.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Christmate11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BKKMS_Marriott, General Manager at Marriott Executive Apartments Bangkok, Sukhumvit Thonglor, responded to this review, 27 November 2013
Dear Christmate11,

Warm Greeting from Marriott Executive Apartment Bangkok, Sukhumvit Thonglor!

Thank you very much for taking the time to give us your great feedback in regards the Rooftop Bar which we call “ Octave ”. I would like to inform that actually we do have difference promotion at Octave every single day, 7 days 7 promotions, so please come back to try on another promotion with us again.

We are looking forward to welcoming you back to the Bangkok Marriott Hotel Sukhumvit again soon.

Thank you and Best regards,

Gerrit Graef
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 October 2013 via mobile

We stayed during the period 17 october 2013 up to 22 October 2013 in 2 ned room apartment
Every things good in this hotel except during check in we arrived at 3 pm and our room not ready and we wait up to 5 pm we were tired from long trip and I have 2 children although we arrived in check in time but the room is not ready which make me upset.
However I recommend this hotel









nicw hotel evry things goes well except

Stayed October 2013, travelled with friends
Helpful?
1 Thank Omar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BKKMS_Marriott, General Manager at Marriott Executive Apartments Bangkok, Sukhumvit Thonglor, responded to this review, 27 November 2013
Dear Omar A,

Warm Greeting from Marriott Executive Apartment Bangkok, Sukhumvit Thonglor!

Thank you very much for your great feedback on TripAdvisor and I do apologize for the inconvenience cause in regard the room delay to check-in. This is certainly not how we wish our guests to feel. These issues are taken very seriously and corrective measures are in process.

We are look forward to welcoming you back on your future trips.

Thank you and Best regards,

Gerrit Graef
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
155 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

I stayed at the Marriott in Bangkok in September.
I arrived early (around 8:30 am) and was checked in without any problems,
the lady who checked me in was terrific and must have been poached from
one of the very top hotels in BKK.
Great room, loved the wooden floors, bathroom, view.
I did have issues with the slight smell in the room, believe that they are experiencing problems with
their drains. The new room was perfect though and I look forward to staying here again.
Negative points.....had a hamburger at their 57? Bar and it was pretty bad, then had a Club Sandwich, this was probably the worst Club I have ever eaten, soggy undertoasted bread, etc etc
Just awful....service was average with staff not really fluent in English. They had a nasty "buffet" on
offer together with their generous Happy Hour for wine offering. The buffet was a waste of time and mean sprited...wonder if they really thought that one through?

The F&B Manager of this section needs to focus his/her attention to this outlet and be force fed their Club Sandwich...this could be a lovely place in Thonglor.
Why not put some thinking and effort into this prime location?

Excellent concierge, also their smallish Coffee Shop was nice. Good gym, excellent elevators.

All in all a great experience (if u stay away from the ground floor restaurant/bar).

BTW, had dinner at their Steak House, really enjoyed it, great service, good food.

Will stay here when in BKK next.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank starfighter56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BKKMS_Marriott, General Manager at Marriott Executive Apartments Bangkok, Sukhumvit Thonglor, responded to this review, 21 October 2013
Dear starfighter56,

Warm Greeting from Marriott Executive Apartment Bangkok, Sukhumvit Thonglor!

I would like to thank you very much for your great feedback on TripAdvisor and I am very sorry that you face the problem with a hamburger at club sandwich. This is certainly not how we wish our guests to feel and we will consider for future action. I would like to assure you that these issues are taken very seriously and corrective measures are in process.

We would love to have you back with us on your future trip hopefully very soon.

Thank you and Best regards,

Gerrit Graef
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taichung, Taiwan
2 reviews
5 of 5 bubbles Reviewed 18 September 2013

Although the hotel is newly opened and there was some confusion on my reservation, the service manager responded quickly and friendly. The room was fabulous, and beds were comfortable, as well as plenty of space. We ate in the 57th street restaurant where the service and food were awesome. The dessert was one of the best. The staff were fantastic, helpful and rooms kept spotless. Special thanks to the service manager, Maria, you made our trip! I will definitely be returning again.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephenkuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerrit G, General Manager at Marriott Executive Apartments Bangkok, Sukhumvit Thonglor, responded to this review, 27 September 2013
Dear Stephenkuan,

Warm Greeting from Marriott Executive Apartment Bangkok, Sukhumvit Thonglor!

We are very happy that you enjoyed your stay with us and my team especially Ms. Mari was able to provide a memorable experience during your stay.

We would love to have you back with us on your future trip hopefully very soon.

Thank you and Best regards,

Gerrit Graef
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott Executive Apartments Bangkok, Sukhumvit Thonglor

Property: Marriott Executive Apartments Bangkok, Sukhumvit Thonglor
Address: 2 Soi Sukhumvit 57 | Khlongtan Nuea, Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Thong Lor & Ekamai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 1,135 Speciality Lodging in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Marriott Executive Apartments Bangkok, Sukhumvit Thonglor 5*
Number of rooms: 74
Official Description (provided by the hotel):
At Marriott Executive Apartments Bangkok - Sukhumvit Thonglor, guests will enjoy the convenience of a hotel, with the space, ambiance and privacy of home living. The hotel's completely furnished apartments come with a fully equipped kitchen, storage and 24-hour service and security. Located within the Bangkok Marriott Hotel Sukhumvit, enjoy the fabulous Food and Beverage options as well as other facilities of a full service 5 star property. The hotel is located in the upscale residential neighborhood of Thonglor and is easily accessible from BTS sky train, all major roads and highways. The neighborhood features some of the city's trendiest restaurants, pubs, night clubs and high end retail outlets. ... more   less 
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