We had a pretty good stay here.
The staff is friendly and helpful. The room was clean and tidy. The breakfast was good.
The pool is very nice! We could leave our luggage after checking out as we had our flight in the evening.
The only annoying thing is the noisy air conditioner.
But for the rest, I definitely recommend this place
I thought this was a very nice hotel, not sure where all the negative reviews are coming from. It was very clean in all areas, the bed and bathroom were perfect. We arrived around midnight and check in was very easy and smooth. Everyone working there was very helpful. They do make you pay a 1000 baht deposit, but this doesn’t seem unusual to me. There are atms literally everywhere just outside if you don’t have cash yet. Overall great experience nearby the main things in Bangkok.
Sincerely it is not a bad hotel. But, the bed was small, like, ridiculous. We found a fly sticked on the sheet and plenty of "i don't want to know what it is things" inside the sheet.
The receptionist was smilly, but the moment you ask something and he can not charge you for it (like a cab) then the service start to be very poor. After asking us 3 times if we need a cab for a destination we were asking for we then didn't try again.
Refused to take the card as warranty making us take cash after a mega long trip (more than 12hours). My card is a black card. (anyone with a minimum knowledge know the risk of no payment with these cards are almost 0)
We checked the 250 THB breakfast and what we saw did not convinced us so we didn't buy it.
We tried the lunch. It was nice to have the restaurant for us, but the mango rice was not good value and I found sand on it. Maybe it's one of the reasons we had the restaurant for us...
Funny thing about the room is the amenities. Let's be honest most hôtel think they win money by being cheap with it. This hotel is an other level. 2 person, and only one set of cheap everything. No complimentary bottle of water (or its not clearly announced) and they even charge 70 tbh for it.
Honesty I do not recommend this hotel.
The hotel service was very bad
The receptionist at night was rude to customer and the room was pretty dirty
My room have one jacuzzi but it was very dirty, when I talked to the receptionist (night shift) he said that he will change another room for me if the jacuzzi still dirty and after 10 minutes nothing happened
I called him and he just said he did not offer or promised me anything about this situation
Never come back to this hotel again and I recommend my friends to avoid this expensive and horrible hotel.
Everything makes my stay at Chillax Heritage wonderful! The staff was very friendly! I'm not the who eat that much warm stuff in the morning but if you like it it's a paradise you get everything what you like for breakfast. The pool on the top was really great. I come sure back!
