We were given rooms in the north tower which involves a lift from the lobby to floor 11 and then a 2 minute walk past a convention area and the pool to get another lift up to our room. It was a bit baffling at first but you soon orientate yourself.
The room was a corner room with great views over Bangkok. It was very spacious with a comfortable bed and efficient aircon. The bathroom just had a shower but was very nicely appointed - I was unable to get hot water from the handbasin but to be honest, it wasn't a problem and I didn't complain. There was ample hot water in the shower. Wi-Fi worked well and was free.
The pool area was lovely, affording great views from its 11th floor location. As in most hotels, drinks around the pool were quite expensive. Some of our party arranged a trip to the River Kwai through the hotel's booking service and were pleased with their experience.
The hotel is situated close to fashion and IT malls and also close to the river taxis. These are mainly used by Bangkok workers and residents and can be quite baffling to visitors. They go quite speedily and pull up side curtains during travel to protect passengers from the spray but that also means that if you're a stranger, you don't know where you are! The river taxi is very convenient to visit Jim Thompson's house and they are a very inexpensive way of getting around quickly - just be prepared to end up somewhere you hadn't planned - all part of the fun in exploring a new city.
The hotel is fairly new and the lobby area is large and well appointed. We didn't book breakfasts as we ate out in the malls and other places so can't comment on the food although the restaurant looked very nice.
If visiting Bangkok in the future, I would definitely look at re-visiting The Berkeley.
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