Overall, the hotel is average.
Pros: The rooms are big, spacious and new so no problem at all. Strategically located diagonally across platinum mall (just need to cross 2 roads). 10-15 mins walk to central world and siam paragon.
Cons: Concierge service was not responsive and it seems they are shorthanded.
For those in need of wifi, this hotel is not for you. I was there for 4D3N (5 Aug-8 Aug) and for the 4 days I was there, the wifi was not working for 3 of those days. We enquired several times and was told it was down due to provider issue and would be up the next day.... little do we know the service continued to be down for 3 consecutive days! tough luck.
Took a cab from airport to hotel and the driver didn't even know where this hotel is. He left us at platinum mall and we had to look for it ourselves. Advisable to print out the map and a picture of the hotel.
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